Rosa's Café & Tortilla Factory

1310 E 8th St, Odessa
(432) 580-6648

Recent Reviews

Teronda Edwards

Always real fast

Atmosphere: 5

Food: 5

Service: 5

Nikki Montoya

They over charge, not worth it. Go through the drive thru and get the wrong order.

Service: 1

Ramon Torres

These are literally the best fajitas you could get in Texas very consistent throughout all the stores.

Atmosphere: 5

Food: 5

Service: 5

Victor Tercero

Food was very nasty. The enchiladas chili appeared to be from a can, tamales were white and had no taste. First time I have been disappointed with Rosa's. Also ordered beef fajitas and received 4 small pieces of fajita meat for $14.00. Will not be going to Rosa's

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Tortillas, Carrot Cake

Javier Aranda

Good food. Good atmosphere.

Atmosphere: 4

Food: 4

Service: 5

Kathy Grounds

Drive thru was

Atmosphere: 2

Food: 3

Service: 4

Osvaldo Rodriguez

Me and the wife loved it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Carrot Cake

Jimmy Davidson

Food is always good. Not fancy but good. Service I super fast. I eat here at least 2 times a week.

Atmosphere: 4

Food: 4

Service: 5

Raul N.

Can't ask a simple question without the manager rushing me and cutting me off, there was no one in line inside so there was no reason for that. I walked up with a smile and got a passive aggressive attitude from her.

Kyla Ramirez

Their food is always amazing and the employees are very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tortillas, Great Salsa Bar, Beef Burrito Plate, Beef, Taco Plate

Matt

Food way overpriced and overrated.

Atmosphere: 1

Food: 1

Service: 4

Dee Carden

I literally just left from there and I specifically told them when making my order if they could put a little more cheese, then what they did the night before because it was a bean and cheese burrito and it barely had any cheese so whenever I got my order, the queso Was damn near half way filled and it was a large at that! The bean and cheese burrito was all open in the bag with the beans spilling out and there was hardly any cheese so I told the young lady she saw me pull it out of the bag exactly how it was and I told her about. The young lady in the window was a sweetheart the whole time. She brought it back to me and then there was Hella cheese and a smudge of beans in the burritos. I specifically asked for my money back for that burrito , and one of the ladies wearing all black tall Hispanic lady curly black hair had a nasty attitude demanding me to pull around to the front and they’ll bring me out my refund and I told her I’m right here at the window I’m not fixing to wait for y’all to give me a refund whenever y’all can give it to me right here. she got pissed, threw the receipt down and walked off. The young man that said he was the manager name Kayden intervenes and try to hurry and give me a refund. I asked for a corporate number he went to the back to try to get it. I’m assuming came back and asked for my name and my phone number and told me that the manager that was in there he back Was going to give me a call back but they didn’t want to give me Corperate’s number. I asked why is it that y’all can’t just provide me with corporates number? Even continue to tell me that they’re not giving it to me……I’ve been told several times that I’m gonna be upset or I’m not gonna like Roses café on 8th st in Odessa Tx because they’re not professional when it comes to their food. They have bad customer service manager to the employees. I don’t like believing peoples word because all I am doing is just trying to get food for her to feed me and my child, but it seems that couldn’t even happen Tonight. I will never understand if you are not a peoples person stay out of customer service if you don’t know how to conduct yourself professionally and do well with customer service and general stay out of restaurants, please cause you deal with peoples food and then that’s whenever people don’t trust them dealing with their food once an issue has been brought up. ….SMDH

Food: 2

Service: 1

Pando Jessica

I ordered a small chips and queso and the queso was so cold ! And my bean and cheese burrito with more beans on the wrapper then In the tortilla!!! Horrible horrible horrible !!!

Oneita Poor

Food is good most of the

Atmosphere: 3

Food: 4

Service: 4

John McAlister

This hole should get negative stars. Half my order was missing and the part I did get just plain SUCKED.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mexican Dinner

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Rosa's Café & Tortilla Factory

1310 E 8th St, Odessa, TX 79761
(432) 580-6648