Scholl Bros. BBQ
$ • Barbeque, Vegetarian
Hours:
1528 Lamar Ave, Paris
(903) 739-8080
Customers' Favorites
Scholl Bros. BBQ Reviews
Ratings
Menu
Hours
Monday | 11AM - 8PM |
Tuesday | 11AM - 8PM |
Wednesday | 11AM - 8PM |
Thursday | 11AM - 8PM |
Friday | 11AM - 8PM |
Saturday | 11AM - 8PM |
Sunday | Closed |
My experience at Scholl’s BBQ was “UNACCEPTABLE”. I frequent them often however, on Tuesday night this week they didn’t have anymore sliced beef and I opted for chopped which was dry and chewy. I ordered a baked potato which was cold, the butter and cheese wouldn’t even melt. I called back an asked for the Manager (Bo). He asked me to come back and I’m thinking for what you’re out of food and you messed my order up the first time, besides it was too cold. The next day I went back asked for (Bo) who said he was the Manager but couldn’t make decisions. Justin the New Owner came over and I thought I would receive a genuine apology and at a minimum an offer to replace my food. I was treated as if I stole the food. He kept checking the bag as if the contents would change. Finally he asked for my card for the refund. I showed him my bank withdrawal for them because they didn’t give me a receipt, he totaled the refund it was $30.77. I said I paid $31.77 he said well it’s not adding up then I remembered I had asked for pickles which was a small cup and should have come with the meal. Since I ate the pickles he charged me $1.00. Customer Service is becoming the biggest joke. It’s disturbing when a Owner of the establishment won’t make it right. I will NOT be going there again. Beside make better BBQ at home.