Dunkin'

4130 Fairmont Pkwy, Pasadena
(281) 487-0694

Recent Reviews

josh dial

Food and drinks are good. The place is always clean and the employees are friendly.

Atmosphere: 5

Food: 5

Service: 5

Anthony Lujan

Stay away from this place (Fairmont & Burke), Shipley's is still the best..

Atmosphere: 1

Food: 1

Service: 1

Joseph Luna

I will never go back everything about this place sucked starting off with the fact that it was dirty, the employees had ugly attitudes (like didn't you apply for the job ?)The food was cold when I received it and When I returned it the girls at the front giggled about it . Who ever is running this clown show needs to consider hiring new employees, managers, and be more involved and know that in my opinion and from many other reviews this place sucks and should be shut down .

Atmosphere: 1

Food: 1

Service: 1

Brandi Claunch

Rudest drive thru experience I've ever had.

Atmosphere: 1

Food: 4

Service: 1

farid misaqi

Very bad management. The employee assaulted me. Call head office, left multiple messages. Dunkin donuts DIDN'T CALL and never apologize. Really, they are DONKEY DONUTS. I will keep calling HEAD OFFICE until it gets resolved. They're worth negative 4 stars in their ratings.

Spin Kitten

I think my biggest problem is giving us people a chance who are on shift work to get coffee at 4:30 am, completely blowing competitors out of the water in this area, and then employees not even showing up on time. It makes me so upset because I would get coffee there almost every morning if they would actually be open. I’m very disappointed so 3 stars.

Atmosphere: 3

Food: 4

Service: 3

L Liles

Donuts are not made fresh anymore at locations from what I hear and I believe it. The filled donuts are dry the same as the glazed. I worked for Dunkin Donuts back in the 70's and we made them all by scratch. I was there at 4 am making donuts. These are ok but nothing like freshly made ones. Times change and the bad thing is, things only get worse instead of better.

Atmosphere: 3

Food: 3

Service: 4

Rose Reyna

Rating three because in the past food was great. Service is always good. Cashiers and workers are always polite. However last time I ordered food I got three kolaches. They were frozen from the middle to the end. I was already long gone by the time I ate them that I just decided to let it go. But please WARM THEM UP LONGER.

Atmosphere: 4

Food: 2

Service: 4

Jolenne Solano

I love their quick breakfast options!

Atmosphere: 5

Food: 5

Service: 5

Eduardo Lopez

Great costumer service. Cashier was really attentive, he resolve all my questions. I believe his name is Benny.

Atmosphere: 5

Food: 5

Service: 5

Valeria Salgado

I would like to make a complaint towards the coworker, named Alejandra, who touch me. When I told her not to touch me she then got loud and started making comments towards me. She messed up and didn’t give me the proper change . I love coming here for my coffee. My complaint is toward the worker. Not the place. Thank you to the cashier for assisting me. As for Alejandra I hope you get fired.

Fern Happydog

Drive thru experience. Latte are served correctly.

Atmosphere: 5

Food: 5

Service: 5

Dalia Penuliar

Nice people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Jillian Renee

Felt extremely rushed by the staff even though I went through the drive through. I went at 3:20pm so maybe that’s why.

Atmosphere: 5

Food: 5

Service: 2

Kevin Truong

Bad service, the young man had his back to me the entire time. I was the only customer and he was worried about other things instead of his job. I helped myself to take my to go order for my girlfriend since the app said to take order number 646 so I did. I got home and she said where are my donut holes. They forgot her donut holes and it was not busy at all. I was pretty much uber eats. They need to do their job better but I don't blame them if they make $7.25, but otherwise customer service is non existent. Customer service didn't even help and was buggy and kept jumping all over the place. I called them five times during business hours no one picked up, what a joke!

Atmosphere: 1

Food: 1

Service: 1

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