There were 4 tables in there. 2 servers. Carol sat us & never came back then after about 10 minutes, we asked if she was our server she said no, the other server is. Never came back or told the other server, then I seen her in the kitchen just talking. Then she passed us by again to sit another table. We just got up & left. The food is really good. Just wish they would hire decent servers.
Atmosphere: 1
Food: 5
Service: 1
Javier Merced
Good service and they treat you with kindness
Atmosphere: 5
Food: 5
Service: 5
Jaymo
bad customer service i got seated and received my drink and my server didn’t bother asking me if im ready to order I just seen my waitress standing up talking to another worker didn’t come up to check on me I was sitting down for maybe 10 minutes before I got up and walked out
Sherydah Medrano
As someone who used to be a waitress herself ,Francismar needs to learn how to better treat customers and be more polite.I’m in shock that I’m even here complaining cause I always try to be patient but today her attitude was the last straw. Took forever to get our drinks. Even when taking our orders it was taken with an attitude. They had maybe max 8-10 tables with people. It wasn’t busy. The cherry on top was when I was checking out and she automatically clicked the 20% tip option and handed me the tablet to sign. Thankfully it needs our signature, imagine if it didn’t and she tipped herself that.
Atmosphere: 1
Food: 4
Service: 1
Klarissa Matthews
We came here around 1am last week there was a girl alone with glasses cooking . i applaud her because not only was she alone but she managed to give good presentation. it took a lil too long but we understood she was the only one . there was only two people there . only giving it 4 stars because the french toast was dry .
Atmosphere: 4
Food: 5
Service: 4
Brent Huckaby
3:30m Good Friday, there was only two other tables of people dining in. I ordered a drink and left after waiting over ten minutes for it, no one ever came back to the table. Management needs to be attentive to its customers and employees. I was looking forward to blueberry pancakes all day. I went across the way to Black Bear Dinner and was not disappointed, Served and food out in 11 minutes.
Service: 1
Jane Woodward
All was great except the restaurant was a little cold. Waiter was great!
Atmosphere: 4
Food: 5
Service: 5
Lety Barron
I loved the new omelette (cheese 'n crispy). And excellent service. Victor was very kind and attentive if we needed anything. my children love it
Atmosphere: 5
Food: 5
Service: 5
veronica costello
This place is convenient, good food and mostly with good service, it just does not seem to be well staffed at times.
I have been waiting for over 30 minutes. This is no acceptable. The order was ready on the counter by the kitchen. I had to go all the way inside and I saw it there. Horrible service 3/14/2024 at 12
Atmosphere: 1
Food: 1
Service: 1
diana reyes
I brought my daughter here for her birthday because she enjoys the famous pancakes and breakfast. There is no other place like IHOP !!!
Atmosphere: 5
Food: 5
Service: 5
Diego Landin
Literally ignoring ppl up front trying to place to go orders. Service staff hanging out in cars out front while ppl wait to order
Service: 1
M Belmont
Only 2 servers at night..the waiter did his best, and he was polite. It took a while to be seated, order our food.. The best part was the coffee. It kept us entertained while the drink orders were taken and arrived. The place was not full. We were 15.1 person left because of the wait time, and 2 people only had coffee and 1 had only water.The food was great even though the bacon was forgotten on a couple of the burgers. But $5.19 for a side order of hash browns. I should have gotten another meal.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Blueberry Pancakes, Belgian Waffle, Chicken and Waffles
TheCatalan2011
Today I waited 45 minutes on my table never bring me menu, water nothing! I asked the waitress and just said i don’t know , I decided to leave , you used to have better service I usually come 3-4 times a week but not anymore , very
There were 4 tables in there. 2 servers. Carol sat us & never came back then after about 10 minutes, we asked if she was our server she said no, the other server is. Never came back or told the other server, then I seen her in the kitchen just talking. Then she passed us by again to sit another table. We just got up & left. The food is really good. Just wish they would hire decent servers.
Atmosphere: 1
Food: 5
Service: 1
Good service and they treat you with kindness
Atmosphere: 5
Food: 5
Service: 5
bad customer service i got seated and received my drink and my server didn’t bother asking me if im ready to order I just seen my waitress standing up talking to another worker didn’t come up to check on me I was sitting down for maybe 10 minutes before I got up and walked out
As someone who used to be a waitress herself ,Francismar needs to learn how to better treat customers and be more polite.I’m in shock that I’m even here complaining cause I always try to be patient but today her attitude was the last straw. Took forever to get our drinks. Even when taking our orders it was taken with an attitude. They had maybe max 8-10 tables with people. It wasn’t busy. The cherry on top was when I was checking out and she automatically clicked the 20% tip option and handed me the tablet to sign. Thankfully it needs our signature, imagine if it didn’t and she tipped herself that.
Atmosphere: 1
Food: 4
Service: 1
We came here around 1am last week there was a girl alone with glasses cooking . i applaud her because not only was she alone but she managed to give good presentation. it took a lil too long but we understood she was the only one . there was only two people there . only giving it 4 stars because the french toast was dry .
Atmosphere: 4
Food: 5
Service: 4
3:30m Good Friday, there was only two other tables of people dining in. I ordered a drink and left after waiting over ten minutes for it, no one ever came back to the table. Management needs to be attentive to its customers and employees. I was looking forward to blueberry pancakes all day. I went across the way to Black Bear Dinner and was not disappointed, Served and food out in 11 minutes.
Service: 1
All was great except the restaurant was a little cold. Waiter was great!
Atmosphere: 4
Food: 5
Service: 5
I loved the new omelette (cheese 'n crispy). And excellent service. Victor was very kind and attentive if we needed anything. my children love it
Atmosphere: 5
Food: 5
Service: 5
This place is convenient, good food and mostly with good service, it just does not seem to be well staffed at times.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Mozzarella Sticks, Pancake Combo
Food was served cold! Only 10 patrons in the restaurant, and the service was slow.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I have been waiting for over 30 minutes. This is no acceptable. The order was ready on the counter by the kitchen. I had to go all the way inside and I saw it there. Horrible service 3/14/2024 at 12
Atmosphere: 1
Food: 1
Service: 1
I brought my daughter here for her birthday because she enjoys the famous pancakes and breakfast. There is no other place like IHOP !!!
Atmosphere: 5
Food: 5
Service: 5
Literally ignoring ppl up front trying to place to go orders. Service staff hanging out in cars out front while ppl wait to order
Service: 1
Only 2 servers at night..the waiter did his best, and he was polite. It took a while to be seated, order our food.. The best part was the coffee. It kept us entertained while the drink orders were taken and arrived. The place was not full. We were 15.1 person left because of the wait time, and 2 people only had coffee and 1 had only water.The food was great even though the bacon was forgotten on a couple of the burgers. But $5.19 for a side order of hash browns. I should have gotten another meal.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Double Blueberry Pancakes, Belgian Waffle, Chicken and Waffles
Today I waited 45 minutes on my table never bring me menu, water nothing! I asked the waitress and just said i don’t know , I decided to leave , you used to have better service I usually come 3-4 times a week but not anymore , very
Atmosphere: 1
Food: 1
Service: 1