Wingstop

3437 Spencer Hwy, Pasadena
(713) 941-9464

Recent Reviews

Maggie Gonzales

Whoever answers the phone puts on hold and then hangs up i had to call several times. Thats very unprofessional, especially when its a business and they get paid to answer calls and take orders. Stop being lazy and do your job

Crystal Beltran

Love it here! The food is always hot and the atmosphere is so nice.

Atmosphere: 5

Food: 5

Service: 5

Karina Loeza

The wait was ridiculous. I online order because it was gonna be faster that way. I waited an hour, AN HOURR for my food even after it was placed through online. They told me they didn’t have it, I waited and turns out they weren’t even making my order. Super super upset. This made me never want to go there

Atmosphere: 1

Food: 3

Service: 1

Cassandra Rudicel

Why did we order 3 orders of the 16.99, 20 wings and fries right. We ordered the hot honey dry rub(10) and atomic (10) and bbq(10) and mild. (10) and Hawaiian (10) and Korean bbq(10). Customers are always right. When ur kids picked up order they came back with 10 wings with no flavor and 10 wings that were garlic. I told them the order was wrong the manager said to bring back for evidence. The manager or person in charge told me that if we got all the wings it was correct, no ma'am. If my suace or seasoning or flavors are wrong the whole order. We ate 10 bbq wings because my 3 teens were hungry. I went up there with no shoes or bra. So I went back up there and took my back. Manager keep saying that the 10 plain was the only problem because we ordered Garlic ones. Hell no. Check the order. So I told her that I want a new fresh order. Why were the cooks especially a girl with black hair and blue or green tips, was all uo in another girl hair and the second time with one glove and the other one no glove digging for lice or who knows. Check the Camera General Manager's. That's so disgusting . I need some compensation. Never going to that one. Bad service and no detail. Hire a expo or put your shift leaders to check all orders before leaving establishment.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

E Garcia

Ordered delivery from this location bad enough that they take forever when I order pick up but tonight they delayed my DoorDash by telling the driver they didn’t have an order from me $28 is what I spent to have them claim that there was no order to pic up!!! Do not order from this location folks they are understaffed & not well managed!!! I do not know why I keep giving them my $$$ NOT WORTH IT!!!! Note I don’t even order fries from here cause the are always served cold !!! This is a terrible location!!!

jason

Literally the best Wingstop ever. Food is so good they drown it in sauce but not too much, service is impeccable they are so nice. Words cannot explain how much I would cry if they ever closed!!

Atmosphere: 5

Food: 5

Service: 5

salvador rivera

Excellent I like

Atmosphere: 5

Food: 5

Service: 5

Kenneth Newman

Called in order service was much better. ?Parking: Close

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Chicken Wings

Sheree Solomon

Always trying new flavors and the employees help me decide to specific specifications what I want from my wings to make my eating experience quality time!

Atmosphere: 5

Food: 5

Service: 5

José Reverol

Being today Sunday, February 4 at 2:20 in the afternoon, I have received one of the worst experiences with a Latina girl who claims to be the manager, I demanded for 15 minutes to talk to the manager to file a formal complaint and they all refused to give me the name of the rude girl who claims to be, if you want to waste your time, eat badly, and be treated with rudeness and bad words, this is your ideal place.

Atmosphere: 1

Food: 1

Service: 1

Jesse Taylor

The hell is wrong with these stores these days? Give me my food but make me wait 15 minutes to get my drink while you serve everyone else??? Do people have no sense?

Sofia Zapata

I asked for hot lemon pepper as I have for years and the cashier very rudely told me no they couldn’t. I explained all I wanted was for the 2 flavors to be tossed together then she rudely explained that was never thing and they had changed the menu as of last week since I was there.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Tenders and Fries Lemon Pepper Wings & Hot Lemon Pepper Wings

Jay-Jay Yado

could never get anyone on the phone they kept hanging up called back a couple of times and still

Service: 1

Alyssa Cuevas

Placed my order through the Wingstop app. Fries were burnt and had absolutely NO seasoning ? Boneless lemmon pepper wings had no lemon pepper seasoning. Extremely disappointed and underwhelmed with my experience. Will not be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Nayeli E.

young cat name Clarissa is extremely rude with customers that come in & order. Been the second time for me to go here & she's given nothing but disrespect and rude comments !

Load More