Burger King

11310 Broadway St, Pearland
(713) 436-9407

Recent Reviews

isaac gonzalez

the food kinda

Food: 3

Frank Francois

It's seen like No Fast food restaurant does do what you ask them to do anymore. Some people have Allergic reactions to stuff. If you can do let the Customer knowTHANK YOU and GOD bless

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Whopper

Aronda Alcendor

This location was very clean and the customer service was great. Our food was hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

Larry Gregg

This store is always clean, faces are friendly and food is fresh. I've yet to disappointed when I stop here.Parking: Good parkingKid-friendliness: BK has always been kid friendly, kids meals and other small options. And don't forget your crown.Wheelchair accessibility: It's the law

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Onion Rings, French Fries, Whopper, Rodeo King, Double Whopper, Whopper Jr, Whopper Jr Cheeseburger Combo, Chicken Fries, 4 PC Chicken Fries

Sherry Marshall

Food was hot but burger was burnt and the burger, as a whole, was dry and not up to the usual

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Bacon Cheeseburger, Whopper, Bacon King

Gina Morris

Drive thru service is horrible and so is the customer

Service: 1

Patrick

Great Morning breakfast never any issues they listen well and get ya on your way in the morning.

Atmosphere: 5

Food: 5

Service: 5

Janell A.

Very rude staff!!! Whenever I order in the drive thru, I feel like I'm being rushed. Also they don't even bother to acknowledge you once you get to the window and speak to them. Thank goodness I'm not too picky with my sauces because they surely give you whatever they decide to put on the bag and don't even bother to ask what you may want !!!!

Sean Dooley

It's BK. Dining room stuck I. The 80s , employees with zero work ethic.

Atmosphere: 1

Food: 3

Service: 1

William Wright

Very clean and the staff is friendly and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Hamburger

Kennetha Battle

Just bought a Whopper Meal and the breaded was molded.

Atmosphere: 3

Food: 1

Service: 3

Riki H

If I could give this place a negative 1,000, I would. No customer service nor training appears to have been taught to the kids that are employed there. It doesn't matter how "busy" you are, always acknowledge your customers. You do not ignore them. We waited for almost 5 minutes with no acknowledgement at all. Will not be back. To all reading this, do not waste your time here.

Atmosphere: 1

Service: 1

Keysto Malone (KeystoneRun.)

Well over all everything was pretty good and fresh. But please work on getting orders out in order because the people before us were not happy when we got our food came out first and they have been sitting waiting the whole time.

Atmosphere: 4

Food: 5

Service: 3

Healing From Within, I.

I am highly disappointed in the service I received this morning from the on-site manager, who refused to give me her name. My order was wrong, so I drove back to the location after checking my food.After returning my breakfast sandwiches, I inquired about the procedures for my son's food now that he had to wait even longer to eat, which is now cold. She first suggested that I call the number on the receipt, which was the location's number, for my inquiry. I called, and no answer. I then parked my car and went inside, asking for an explanation. In a rude, discriminatory manner, the manager continued to brush me off because she was busy. I politely asked for clarity on the policies because not only did I desire an answer, but why was the response in the manner it was? Customer service provided from the top will cascade down to the staff, and they will follow his/her lead. The manager did not explain the policy regarding my request and told me to ask the General Manager, pointing her finger at the handwritten Post-it note she had just written on.As a new Texas resident, I felt discriminated against throughout my encounter!The customer service was unacceptable!Staff Training should be held starting from the manager down!I will be contacting the necessary personnel because I take this seriously. I could have been a shopper, and this location would have failed the test!

Delores Hall

The whopper was soggy, and the meat was burned. This was absolutely the worst whopper that I tried to eat, but I had to put it in the trash.I will never waste my money at Burger King again.

Atmosphere: 3

Food: 1

Service: 5

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