One word “Lazy” ……. People at the drive thru and up front are rude, and lazy. Hot donuts are NEVER ready on time, always behind. Zero work ethics manager, and employees are nothing but bums.
Atmosphere: 3
Food: 3
Service: 1
Brittany Zick (Dead Stuff Club)
Lobby closed for no reason, drive through rushed us, made us do the order twice, and once we got to the window we had to reorder, and they still got it wrong. Ended up getting a refund but would rather have had the correct donuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Custard, Glazed Donuts
Keith Schuyler
Terrible customer service and the equipment isnt clean. I came in at 830 in the morning and all of there coffee machines were still filthy from the days prior.
Atmosphere: 1
Food: 1
Service: 1
General Gamer
Best doughnuts ever! Also bought some epic merch!!!
Atmosphere: 5
Food: 5
Service: 5
francois foudastro
Great donughts and coffee. Seeing the food in the making is always a nice experience
Atmosphere: 5
Food: 5
Service: 5
Melissa DeLaRosa
Drive thru was rude they were out of the eclipse donuts!!
Atmosphere: 1
Food: 1
Service: 1
djeck
The best doughnuts I had, super friendly staff giving a few doughnuts for free ?
Atmosphere: 5
Food: 5
Service: 5
Mariel Rodriguez
Ryker have a great customer service
Atmosphere: 5
Food: 5
Service: 5
Alma Amaya
Worst customer service at this location. All the ladies in this location need a training on customer service. Manager was behind the counter talking to someone about her personal life loud for the entire store to hear. 4 young ladies just stood at the register not moving until 10 minutes later to assist. Then was told there was no glazed donuts as there were rolling out on the belt by an employee who was laughing when she told me without even checking. I walked out at first as I walk in the same young lady bus handing fresh donuts to another person who was behind us. When she saw we had walked back in she laughed and said now we have donuts. I was ordering what I wanted and she walked away from me and another employee helped me. But the fact that the employees in this location need a retrain or figure things out. It is clear by how the manager was talking how she runs this store location such a mess.
As previous reviews have said - the floor is sticky. A section had just been mopped, so it was more slippery than sticky. They had tons of Krispy Kreme hats sitting on tables for the little ones.Service was good. They had 10+ people working to fulfill orders. We were asked if we wanted to wait for fresh donuts since they were just minutes away. We showed up wearing green (for St. Patrick's Day) and got 5 free glazed donuts plus we ordered a dozen more. They included an extra free one in our smaller box to fill it up.While we waited, we watched the rising/frying/glazing process with a mom and her toddler. Always a treat to see this. Machinery is looking like it needs a good cleaning. One of the workers stood there as the dough was dropped into the oil and grabbed the dough that got stuck to the racks (~30% wasted). All the donuts wear green for the holiday, so maybe this dough was stickier. Occasionally a donut didn't flip properly in the oil.All-in-all a good experience!Kid-friendliness: Kids love to watch the dough rise, get fried, and be drenchwd in a sugar glaze.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen, Glazed Donuts
Blanca Montes
Why have a phone number in store if no one ever answers during working
Atmosphere: 1
Food: 1
Service: 1
Emily Scott
The young girls at this location are RUDE as heck! We don't get Krispy Kreme often at all but when we do we use this location close to my family's. We are on our way to the hospital today for my Husband to get a kidney transplant and their attitudes and lack of customer service made me so upset! This location really needs to do better or put friendly people up front!
Atmosphere: 1
Food: 1
Service: 1
Tan H
The staff were awesome & it was super cool being able to see how the donuts are made by the machines when u walk in.
One word “Lazy” ……. People at the drive thru and up front are rude, and lazy. Hot donuts are NEVER ready on time, always behind. Zero work ethics manager, and employees are nothing but bums.
Atmosphere: 3
Food: 3
Service: 1
Lobby closed for no reason, drive through rushed us, made us do the order twice, and once we got to the window we had to reorder, and they still got it wrong. Ended up getting a refund but would rather have had the correct donuts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Custard, Glazed Donuts
Terrible customer service and the equipment isnt clean. I came in at 830 in the morning and all of there coffee machines were still filthy from the days prior.
Atmosphere: 1
Food: 1
Service: 1
Best doughnuts ever! Also bought some epic merch!!!
Atmosphere: 5
Food: 5
Service: 5
Great donughts and coffee. Seeing the food in the making is always a nice experience
Atmosphere: 5
Food: 5
Service: 5
Drive thru was rude they were out of the eclipse donuts!!
Atmosphere: 1
Food: 1
Service: 1
The best doughnuts I had, super friendly staff giving a few doughnuts for free ?
Atmosphere: 5
Food: 5
Service: 5
Ryker have a great customer service
Atmosphere: 5
Food: 5
Service: 5
Worst customer service at this location. All the ladies in this location need a training on customer service. Manager was behind the counter talking to someone about her personal life loud for the entire store to hear. 4 young ladies just stood at the register not moving until 10 minutes later to assist. Then was told there was no glazed donuts as there were rolling out on the belt by an employee who was laughing when she told me without even checking. I walked out at first as I walk in the same young lady bus handing fresh donuts to another person who was behind us. When she saw we had walked back in she laughed and said now we have donuts. I was ordering what I wanted and she walked away from me and another employee helped me. But the fact that the employees in this location need a retrain or figure things out. It is clear by how the manager was talking how she runs this store location such a mess.
Atmosphere: 1
Service: 1
Loved the conveyor belt.Parking: Clean spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts
Restaurantji Recommends
As previous reviews have said - the floor is sticky. A section had just been mopped, so it was more slippery than sticky. They had tons of Krispy Kreme hats sitting on tables for the little ones.Service was good. They had 10+ people working to fulfill orders. We were asked if we wanted to wait for fresh donuts since they were just minutes away. We showed up wearing green (for St. Patrick's Day) and got 5 free glazed donuts plus we ordered a dozen more. They included an extra free one in our smaller box to fill it up.While we waited, we watched the rising/frying/glazing process with a mom and her toddler. Always a treat to see this. Machinery is looking like it needs a good cleaning. One of the workers stood there as the dough was dropped into the oil and grabbed the dough that got stuck to the racks (~30% wasted). All the donuts wear green for the holiday, so maybe this dough was stickier. Occasionally a donut didn't flip properly in the oil.All-in-all a good experience!Kid-friendliness: Kids love to watch the dough rise, get fried, and be drenchwd in a sugar glaze.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen, Glazed Donuts
Why have a phone number in store if no one ever answers during working
Atmosphere: 1
Food: 1
Service: 1
The young girls at this location are RUDE as heck! We don't get Krispy Kreme often at all but when we do we use this location close to my family's. We are on our way to the hospital today for my Husband to get a kidney transplant and their attitudes and lack of customer service made me so upset! This location really needs to do better or put friendly people up front!
Atmosphere: 1
Food: 1
Service: 1
The staff were awesome & it was super cool being able to see how the donuts are made by the machines when u walk in.
Atmosphere: 5
Food: 5
Service: 5
Morning rush slow
Atmosphere: 4
Food: 5
Service: 3