Used to be my favorite restaurant of all hibachis…and I know I shouldn’t base it off one experience but they’ve gone down hill. My last experience wasn’t the best but after yesterday experience..I will NEVER go back. Went for lunch on a Saturday afternoon…My food didn’t look appealing, I even had to ask him to cook my shrimp a tad bit longer. When I started to eat , my food had absolutely NO FLAVOR! I mentioned this to the waiter and host passing by. There was an awkward blank stare of them looking at me like what did I want them to do about it, then they shrugged as if they didn’t understand. I asked them to ask the guy if he used seasoning. 2 min later they both walked by me with NO UPDATE. Then the waiter comes back 5 min after that to ask how the check will be split. We stated separately. He came back with the checks and walked off. Still no updates. Comes back and ask are we ready to check out. We said no. (Still no update) 5 min later he comes back interrupting our conversation again and I blurted out “we aren’t ready”. My thing is how are you coming back trying to get us to pay when you haven’t even updated us in regards to my experience. So I had to ASK myself the next time passing by when I actually was ready to pay and ask him for an update. He says “he said he used the regular amount of seasoning” I said oh ok.The thing is!!!!!! I know what the blank stare was…the look that we were given was as if we wanted free food or a discount …and that wasn’t what the situation was…I drive from CYPRESS to this location because it’s the only one I like so I expect it to taste good! Especially for the amount of money I am spending. Smh. I will NEVER return..Picture included for context of how my food looked
J. Hines
This has been one of my favorite restaurants since they've opened and they didn't let me down today!!Visited the restaurant for lunch today and we did the hibachi experience! It seems like they've gotten even better than they were before!I ordered the Shrimp and Salmon, which was cooked to perfection! I wish I had gotten pictures of it but I demolished the food before I thought about it.I LOVE their yum-yum sauce, which I also prefer on both my salad and my meal; but you have to ask for it instead of the regular dressing that they use (which is similar but not as great to me).The service was exceptional today!! He was very attentive and quickly realized when we needed things (like refills and extra napkins, etc.).In my opinion, this is the BEST Hibachi restaurant in the Houston area!! For lunch, you get great portions and good pricing but lunch is only served from Mon-Fri from 11-3, I believe. Dinner prices are more but the portions are also even larger.Also, as an aside, for this who may have visited in the past when they used to have a wet mop water smell that is also gone now!!Parking: Parking can be competitive directly in front of the restaurant. I traditionally prefer to park in the back of the restaurant and walk over, which allows me to get more steps in too! ?
Atmosphere: 5
Food: 5
Service: 5
Jianfu Ma
Expensive and very bad service. Never such bad feeling in my life for both food and service. You will never forget such bad service if you go there. Never, Never go there.
Atmosphere: 1
Food: 1
Service: 1
Shawna
Very comfortable atmosphere and friendly employees. I usually get the steak and chicken with veggies and rice. The salad is deliciously fresh and the onion soup is very good and I don’t even like onions so that says a lot! It’s definitely become a staple when in need of a filling yet healthy meal.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shaggy Dog Roll, Chicken Yakitori, Teriyaki Steak, Dressing, Combination Fried Rice, Teppanyaki Chicken, Salad and Soup, Onion Soup
Remont M Harris
Went for Sunday brunch enjoyed it very much, great food & service. We definitely going to return again.
Atmosphere: 4
Food: 4
Service: 4
Bea
Roach ran across grill while waiting for service. Left right away
Recommended dishes: Shrimp Fried Rice, Salad and Soup
Tony Ramos
I always enjoy the Hibachi Grill with the family.My favorite plate is a steak and chicken combo with fried rice and vegetables on the side.
Terry Sinclair
Great service!!
Atmosphere: 5
Food: 5
Service: 5
Hanh Nguyen
Service is very bad. Ridiculous tip request. The customer gave a 10% tip but the staff asked for 18%/bill - This is not a restaurant with good service and you should not visit!I arrived the restaurant around 7pm on Saturday - December 16 - the store wasn't really that busy (didn't cover all the tables outside), and i seen customers had to queue for a long time (before and after i come).Regarding the food, there is a lot but lacks variety. And I didn't expect to receive so much.However, when I sat on the table and wait for their menu, it took more than 10 minutes for a staff member to come and give me the menu (so weird). And had to wait nearly 30 minutes to get the first dish. The female waitress almost forgot about my table and my hight raised hands to looking for her help. My request was for hot sake while she brought cold sake. I think the restaurant is understaffed. So I decided to let it go.But after calculating the bill and paying, this female employee brought the bill and after I left a tip (10% for the meal), the female employee asked for 18% of the total bill. This is ridiculous. Obviously slow service, wrong food delivery, even having to ask for help from another employee, this waiter still has the right to ask for a tip ACCORDING TO THEIR REQUEST. Tipping is cultural, but how much to tip is the diner's right. There can be no such brazen way of asking for money publicly. If you do well, you will be rewarded, there can be no unreasonable demands for money like robbery.
Atmosphere: 1
Food: 1
Service: 1
Thomas Hovanec
meat was fantastic , need more vegetables per dish .
Service so slow not enough stuff for
Atmosphere: 1
Food: 1
Recommended dishes: Tempura, Crab Rangoon, Shrimp Fried Rice, Sushi Dinner, Calamari
Great service, delicious food, wonderful atmosphere, excellent location! A five star experience for sure. Awesome date night spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Good place for hibachi and sushi. Family friendly and good place for date night.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teppanyaki Vegetable, Houston Roll, Teppanyaki Chicken
Used to be my favorite restaurant of all hibachis…and I know I shouldn’t base it off one experience but they’ve gone down hill. My last experience wasn’t the best but after yesterday experience..I will NEVER go back. Went for lunch on a Saturday afternoon…My food didn’t look appealing, I even had to ask him to cook my shrimp a tad bit longer. When I started to eat , my food had absolutely NO FLAVOR! I mentioned this to the waiter and host passing by. There was an awkward blank stare of them looking at me like what did I want them to do about it, then they shrugged as if they didn’t understand. I asked them to ask the guy if he used seasoning. 2 min later they both walked by me with NO UPDATE. Then the waiter comes back 5 min after that to ask how the check will be split. We stated separately. He came back with the checks and walked off. Still no updates. Comes back and ask are we ready to check out. We said no. (Still no update) 5 min later he comes back interrupting our conversation again and I blurted out “we aren’t ready”. My thing is how are you coming back trying to get us to pay when you haven’t even updated us in regards to my experience. So I had to ASK myself the next time passing by when I actually was ready to pay and ask him for an update. He says “he said he used the regular amount of seasoning” I said oh ok.The thing is!!!!!! I know what the blank stare was…the look that we were given was as if we wanted free food or a discount …and that wasn’t what the situation was…I drive from CYPRESS to this location because it’s the only one I like so I expect it to taste good! Especially for the amount of money I am spending. Smh. I will NEVER return..Picture included for context of how my food looked
This has been one of my favorite restaurants since they've opened and they didn't let me down today!!Visited the restaurant for lunch today and we did the hibachi experience! It seems like they've gotten even better than they were before!I ordered the Shrimp and Salmon, which was cooked to perfection! I wish I had gotten pictures of it but I demolished the food before I thought about it.I LOVE their yum-yum sauce, which I also prefer on both my salad and my meal; but you have to ask for it instead of the regular dressing that they use (which is similar but not as great to me).The service was exceptional today!! He was very attentive and quickly realized when we needed things (like refills and extra napkins, etc.).In my opinion, this is the BEST Hibachi restaurant in the Houston area!! For lunch, you get great portions and good pricing but lunch is only served from Mon-Fri from 11-3, I believe. Dinner prices are more but the portions are also even larger.Also, as an aside, for this who may have visited in the past when they used to have a wet mop water smell that is also gone now!!Parking: Parking can be competitive directly in front of the restaurant. I traditionally prefer to park in the back of the restaurant and walk over, which allows me to get more steps in too! ?
Atmosphere: 5
Food: 5
Service: 5
Expensive and very bad service. Never such bad feeling in my life for both food and service. You will never forget such bad service if you go there. Never, Never go there.
Atmosphere: 1
Food: 1
Service: 1
Very comfortable atmosphere and friendly employees. I usually get the steak and chicken with veggies and rice. The salad is deliciously fresh and the onion soup is very good and I don’t even like onions so that says a lot! It’s definitely become a staple when in need of a filling yet healthy meal.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shaggy Dog Roll, Chicken Yakitori, Teriyaki Steak, Dressing, Combination Fried Rice, Teppanyaki Chicken, Salad and Soup, Onion Soup
Went for Sunday brunch enjoyed it very much, great food & service. We definitely going to return again.
Atmosphere: 4
Food: 4
Service: 4
Roach ran across grill while waiting for service. Left right away
Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always enjoy dining here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Salad and Soup
I always enjoy the Hibachi Grill with the family.My favorite plate is a steak and chicken combo with fried rice and vegetables on the side.
Great service!!
Atmosphere: 5
Food: 5
Service: 5
Service is very bad. Ridiculous tip request. The customer gave a 10% tip but the staff asked for 18%/bill - This is not a restaurant with good service and you should not visit!I arrived the restaurant around 7pm on Saturday - December 16 - the store wasn't really that busy (didn't cover all the tables outside), and i seen customers had to queue for a long time (before and after i come).Regarding the food, there is a lot but lacks variety. And I didn't expect to receive so much.However, when I sat on the table and wait for their menu, it took more than 10 minutes for a staff member to come and give me the menu (so weird). And had to wait nearly 30 minutes to get the first dish. The female waitress almost forgot about my table and my hight raised hands to looking for her help. My request was for hot sake while she brought cold sake. I think the restaurant is understaffed. So I decided to let it go.But after calculating the bill and paying, this female employee brought the bill and after I left a tip (10% for the meal), the female employee asked for 18% of the total bill. This is ridiculous. Obviously slow service, wrong food delivery, even having to ask for help from another employee, this waiter still has the right to ask for a tip ACCORDING TO THEIR REQUEST. Tipping is cultural, but how much to tip is the diner's right. There can be no such brazen way of asking for money publicly. If you do well, you will be rewarded, there can be no unreasonable demands for money like robbery.
Atmosphere: 1
Food: 1
Service: 1
meat was fantastic , need more vegetables per dish .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Teppanyaki Vegetable, Teppanyaki Chicken