Don't show up after 9AM when they OPEN @9. The girl was sitting there on her phone laughing, with the open sign on. I waited a few minutes outside, and she didn't even have the courtesy to come to the door and say they are opening late for whatever reason. Instead she just stare at me and ignore a customer at the door. Classy customer service.
Service: 1
ninjaBoy857 NINJA
I give my points as good service and attention to Andy, a boy who did a good job and very good friendly attention.
Atmosphere: 5
Food: 5
Service: 5
Kamila Alvarez
I really liked this place, you should come try everything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Cam
So much wrong with my experience/order. I just want a refund and that was denied.
Atmosphere: 1
Food: 1
Service: 1
Amber W.
I know people don't normally give reviews on fast food chains but I wanted to give this subway a good review after I was almost deterred by the bad ones. This subway is clean and the ladies working were very nice. My food was good and they even have spicy dill pickle Miss Vickie's. I would return to this location.
_HeyShaeee
I moved here from Dallas not too long ago, so I don’t know where the best Subway is. However, this location never misses! I’ve gotten nothing but good/friendly customer service and good sub sandwiches. You know this is a good location by how packed it was… To the lady working today that didn’t speak much English, don’t be discouraged. I think you did a fantastic job! You got this!Vegetarian options: They offer a variety of fresh chopped veggies. I think they have a veggie patty as well!Parking: The subway is in a shopping center next to HEB. There is plenty of free parking.
Atmosphere: 5
Food: 5
Service: 5
Alex Famigletti
Best sandwiches
Violet Roach
Dietary restrictions: They truly need some help. Need to hire more help. They are slowWheelchair accessibility: N/a
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cookies
Wesley Gordon
Absolutely horrendous service. Went in for an online order, was told it wasn't ready so I waited 5-10 minutes only for me to go up to the counter and discover mine wasn't the order being made! In fact my sandwich had been sitting there getting cold for who knows how long. Did not get any kind of apology just a chuckle.
Atmosphere: 1
Food: 2
Service: 1
C S
Been here a few times in the last month aoticed that maybe another worker needs to be added due to many online orders in the evening. The 2 ladies are excellent and professional, Even when there was a belligerent customer who was threatening to spit on them unless they took his order asap.
Quick. Clean lobby. Ordered Cold Cut Combo around 1:30pm.
Atmosphere: 5
Food: 5
Service: 5
Whitney Hubbard
Make sure you get them to change their gloves before they start making your meal and pay attention to them .. Other than that I’m good ☺️
Terrell Hunt
Got there at 8:46 pm and they close at 10pm. There was a guy eating inside and a customer at the counter but the door was locked and the Open sign was off. If they closed at 9pm I would "kinda" understand but closing up shop and locking the doors more than an hour before close is crazy to me. Especially since all I wanted was cookies because I had already gotten food from another Subway but they were sold out of chocolate chip. Total letdown but based on the comments it seems to be on brand for this location. ????
Service: 1
Ali Kazmi
I asked if I could get 8 sandwiches to which I was angrily refused service and then completely ignored by the girl working there. I kept asking what the rule is and how many maximum sandwiches I could get especially since I was the only customer there and she kept muttering curse words and ignoring me. She then shouted “shut up” to me! I’ve never seen such unprovoked rude behavior from any retail experience in my life. She even shouted at another customer next to me! I’ll be posting the video I took and filing an official complaint with corporate if this is ignored.
John Thomas
A lady by the name of Tammy (short blonde hair) provided exceptional service in greeting me as I entered the local Subway store, prepared my sandwich to my exact specifications, and ended our discussion on a positive note - wishing me a good day.It was very obvious that Tammy loves what she does - she quickly and efficiently moved from one task to another in preparing my sandwich.
Don't show up after 9AM when they OPEN @9. The girl was sitting there on her phone laughing, with the open sign on. I waited a few minutes outside, and she didn't even have the courtesy to come to the door and say they are opening late for whatever reason. Instead she just stare at me and ignore a customer at the door. Classy customer service.
Service: 1
I give my points as good service and attention to Andy, a boy who did a good job and very good friendly attention.
Atmosphere: 5
Food: 5
Service: 5
I really liked this place, you should come try everything on the menu.
Atmosphere: 5
Food: 5
Service: 5
So much wrong with my experience/order. I just want a refund and that was denied.
Atmosphere: 1
Food: 1
Service: 1
I know people don't normally give reviews on fast food chains but I wanted to give this subway a good review after I was almost deterred by the bad ones. This subway is clean and the ladies working were very nice. My food was good and they even have spicy dill pickle Miss Vickie's. I would return to this location.
I moved here from Dallas not too long ago, so I don’t know where the best Subway is. However, this location never misses! I’ve gotten nothing but good/friendly customer service and good sub sandwiches. You know this is a good location by how packed it was… To the lady working today that didn’t speak much English, don’t be discouraged. I think you did a fantastic job! You got this!Vegetarian options: They offer a variety of fresh chopped veggies. I think they have a veggie patty as well!Parking: The subway is in a shopping center next to HEB. There is plenty of free parking.
Atmosphere: 5
Food: 5
Service: 5
Best sandwiches
Dietary restrictions: They truly need some help. Need to hire more help. They are slowWheelchair accessibility: N/a
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cookies
Absolutely horrendous service. Went in for an online order, was told it wasn't ready so I waited 5-10 minutes only for me to go up to the counter and discover mine wasn't the order being made! In fact my sandwich had been sitting there getting cold for who knows how long. Did not get any kind of apology just a chuckle.
Atmosphere: 1
Food: 2
Service: 1
Been here a few times in the last month aoticed that maybe another worker needs to be added due to many online orders in the evening. The 2 ladies are excellent and professional, Even when there was a belligerent customer who was threatening to spit on them unless they took his order asap.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick. Clean lobby. Ordered Cold Cut Combo around 1:30pm.
Atmosphere: 5
Food: 5
Service: 5
Make sure you get them to change their gloves before they start making your meal and pay attention to them .. Other than that I’m good ☺️
Got there at 8:46 pm and they close at 10pm. There was a guy eating inside and a customer at the counter but the door was locked and the Open sign was off. If they closed at 9pm I would "kinda" understand but closing up shop and locking the doors more than an hour before close is crazy to me. Especially since all I wanted was cookies because I had already gotten food from another Subway but they were sold out of chocolate chip. Total letdown but based on the comments it seems to be on brand for this location. ????
Service: 1
I asked if I could get 8 sandwiches to which I was angrily refused service and then completely ignored by the girl working there. I kept asking what the rule is and how many maximum sandwiches I could get especially since I was the only customer there and she kept muttering curse words and ignoring me. She then shouted “shut up” to me! I’ve never seen such unprovoked rude behavior from any retail experience in my life. She even shouted at another customer next to me! I’ll be posting the video I took and filing an official complaint with corporate if this is ignored.
A lady by the name of Tammy (short blonde hair) provided exceptional service in greeting me as I entered the local Subway store, prepared my sandwich to my exact specifications, and ended our discussion on a positive note - wishing me a good day.It was very obvious that Tammy loves what she does - she quickly and efficiently moved from one task to another in preparing my sandwich.