We used the app to order delivery and received order confirmation. Then I got notified that our food had been delivered but there was nothing there. I called the store and they said they don’t deliver and said I must’ve used a delivery service - I had not. They told me to come pick it up.
So even though the app has a delivery option from that store to my house, even though I received confirmation of my delivery order, even though the delivery itself was confirmed, even after all of that they tried to gaslight me into thinking I’d used a delivery service.
Lisa Stubblefield
Ordered online for pick up. We did not get some of the things we ordered. it was not a large take out. We also paid an upcharge for all flats and did not receive all flats. Tried to call the restaurant several times. No one would ever answer.
Moe Oo
im literally sobbing right now because they forgot my ranch. my lashes are falling off they forgot the most important thing of my order, the ranch. the thing that brings it all together, the reason i started eating wingstop. the thing that brings me joy. the reason i am alive. ranch is the most beautiful sauce to exist in this world.
Atmosphere: 1
Food: 1
Service: 1
Valarie Dyer
Arrived. Order was ready. But again they are all out of large ranches so I ended up with 6 small ranches. I hate this. When I asked why I was told " they didn't prep enough large size". Well how hard is it to fill up the large containers? Place was dirty. No tea.
Atmosphere: 2
Food: 2
Service: 3
Dongdong Zhang
The employee here are rude and lazy, they will hung up your phone anytime as they want if they not happy, not their business they just don’t care. Choose another store.
Atmosphere: 1
Service: 1
Richard Peralta
This is a order of 10 wings and they look like chicken nuggets, this place sucks and it’s duper
Atmosphere: 1
Food: 1
Service: 1
yamil hernandez
By far the worst place. Unorganized, disrespectful and not a care attitude.I place order a day before. And they just couldn't get it together. Manager was not prepared or staff properly. Stay away from this location. You will not get anything right.
Atmosphere: 1
Food: 1
Service: 1
Hoang Tran
My experience was very good here. Thank you so much for the service, especially to FeliciaI wish the chicken would be drier and less oily when it came out but I believe it was because they were having a lot of customers
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Wings 2 Flavors
Kierra Miller
For this Wingstop particularly, their phone never works. I’ve told them plenty of times that their phone doesn’t work and they shrug their shoulders and never fix the issue. Kind of sucks that you can’t order through the phone and you have to drive all the way over there just to order and wait 30 minutes for your order in the parking lot.
KC Singleton
WHY!!!! PLEASE tell me what has happened to CUSTOMER SERVICE since COVID!!!! I mean REALLY!!! I stood I waited & waited so I took a phone call, The lady in front of me got through ordering, and the cashier looked at me like what what do you want! And I held up my finger you know like I’m holding it like just a inch apart here hold on one second… The girl that I was getting food for was telling me something extra she wanted… So then the lady walked away, I was the only customer at that moment, she wiped down five tables 5 mind you and behind me 4 new sets of people came in. She was punishing me for not stepping right up and ordering. I am sorry it was not my fault… So this guy walked by and I asked him hey can you take my order and he said no I’m not on this register so he went and found her and she turned around and looked at me and said no and she turned around and walked away and he goes and they talked for a minute or a half a minute… And she comes “what do you want”… I ordered what I want, but I am scared to death that she will spit in it. Her name is Felicia. Please do not ever come to this Wingstop and do not let this lady wait on you she is really, ridiculous in the least! ?????Now that I have my food, no ‘extras’ thank you, I can’t believe how small the chicken pieces are, all the sudden seriously….did yall get baby chickens!?! Taste was great but do not get a 10 piece for two people & I think it’s about half the size of fry order that we usually get!! ?
Very bad service when picking up an order from Dor Das, the cashier treats you very badly...bad character, people like that should not be working with the public...I'm here today at 9:20 p.m. ...Well Branch Wingstop...next to HEB....
Shahmcdonald1Z
Lady Got the wing flavor wrong and had to take an Uber back not even compensated wrong on so many levels not offered anything I already spent 33+ 18 for Uber?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Wings
Ethan Kegg
Keith a horrible manager, poor service!
Atmosphere: 1
Food: 1
Service: 1
L P
If you go to ask FOR SANDRA she is the best and has the BEST customer service… I’m lying? Go and see for yourself!!!!!!!!!!!!!Kid-friendliness: Kids live the wingsWheelchair accessibility: Handicap parking up front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Fries
Venu Gopal Nandipati
Really nice place I got help from Felicia she is really fantastic. Place is clean and food is
We used the app to order delivery and received order confirmation. Then I got notified that our food had been delivered but there was nothing there. I called the store and they said they don’t deliver and said I must’ve used a delivery service - I had not. They told me to come pick it up. So even though the app has a delivery option from that store to my house, even though I received confirmation of my delivery order, even though the delivery itself was confirmed, even after all of that they tried to gaslight me into thinking I’d used a delivery service.
Ordered online for pick up. We did not get some of the things we ordered. it was not a large take out. We also paid an upcharge for all flats and did not receive all flats. Tried to call the restaurant several times. No one would ever answer.
im literally sobbing right now because they forgot my ranch. my lashes are falling off they forgot the most important thing of my order, the ranch. the thing that brings it all together, the reason i started eating wingstop. the thing that brings me joy. the reason i am alive. ranch is the most beautiful sauce to exist in this world.
Atmosphere: 1
Food: 1
Service: 1
Arrived. Order was ready. But again they are all out of large ranches so I ended up with 6 small ranches. I hate this. When I asked why I was told " they didn't prep enough large size". Well how hard is it to fill up the large containers? Place was dirty. No tea.
Atmosphere: 2
Food: 2
Service: 3
The employee here are rude and lazy, they will hung up your phone anytime as they want if they not happy, not their business they just don’t care. Choose another store.
Atmosphere: 1
Service: 1
This is a order of 10 wings and they look like chicken nuggets, this place sucks and it’s duper
Atmosphere: 1
Food: 1
Service: 1
By far the worst place. Unorganized, disrespectful and not a care attitude.I place order a day before. And they just couldn't get it together. Manager was not prepared or staff properly. Stay away from this location. You will not get anything right.
Atmosphere: 1
Food: 1
Service: 1
My experience was very good here. Thank you so much for the service, especially to FeliciaI wish the chicken would be drier and less oily when it came out but I believe it was because they were having a lot of customers
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Wings 2 Flavors
For this Wingstop particularly, their phone never works. I’ve told them plenty of times that their phone doesn’t work and they shrug their shoulders and never fix the issue. Kind of sucks that you can’t order through the phone and you have to drive all the way over there just to order and wait 30 minutes for your order in the parking lot.
WHY!!!! PLEASE tell me what has happened to CUSTOMER SERVICE since COVID!!!! I mean REALLY!!! I stood I waited & waited so I took a phone call, The lady in front of me got through ordering, and the cashier looked at me like what what do you want! And I held up my finger you know like I’m holding it like just a inch apart here hold on one second… The girl that I was getting food for was telling me something extra she wanted… So then the lady walked away, I was the only customer at that moment, she wiped down five tables 5 mind you and behind me 4 new sets of people came in. She was punishing me for not stepping right up and ordering. I am sorry it was not my fault… So this guy walked by and I asked him hey can you take my order and he said no I’m not on this register so he went and found her and she turned around and looked at me and said no and she turned around and walked away and he goes and they talked for a minute or a half a minute… And she comes “what do you want”… I ordered what I want, but I am scared to death that she will spit in it. Her name is Felicia. Please do not ever come to this Wingstop and do not let this lady wait on you she is really, ridiculous in the least! ?????Now that I have my food, no ‘extras’ thank you, I can’t believe how small the chicken pieces are, all the sudden seriously….did yall get baby chickens!?! Taste was great but do not get a 10 piece for two people & I think it’s about half the size of fry order that we usually get!! ?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Wings 2 Flavors
Restaurantji Recommends
Very bad service when picking up an order from Dor Das, the cashier treats you very badly...bad character, people like that should not be working with the public...I'm here today at 9:20 p.m. ...Well Branch Wingstop...next to HEB....
Lady Got the wing flavor wrong and had to take an Uber back not even compensated wrong on so many levels not offered anything I already spent 33+ 18 for Uber?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Wings
Keith a horrible manager, poor service!
Atmosphere: 1
Food: 1
Service: 1
If you go to ask FOR SANDRA she is the best and has the BEST customer service… I’m lying? Go and see for yourself!!!!!!!!!!!!!Kid-friendliness: Kids live the wingsWheelchair accessibility: Handicap parking up front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Fries
Really nice place I got help from Felicia she is really fantastic. Place is clean and food is
Atmosphere: 5
Food: 5
Service: 5