Went in to a not busy store with plenty of staff available. The staff were friendly enough. I asked for a large chocolate milkshake. Now, stop here and think about what a milkshake is to you. To me, a milkshake is a thick drink that takes a little effort to suck up the straw. What I was given was a chocolate milk. No thickness at all. I walked back in at let the employee who made the shake know that it was just chocolate milk and not a shake. He said he would fix it. Added more ice cream, blended, and handed it back to me. It was almost the exact same consistency as before. I looked at him and said it was still just chocolate milk. At this point I just left the drink on the counter and told him to just forget about it. Left the store and wrote this review. What a waste of $10.
Atmosphere: 4
Food: 2
Service: 3
Sarat Chandra
Friendly and good staff. But, I got my banana split icecream mixed up. I requested for 2 vanilla + 1 strawberry scoops, and specifically said twice to ensure chocolate is substituted with vanilla, but I got 2 vanilla + 1 chocolate. I do not like chocolate flavored icecream, hence my specifically requested twice not tp include chocolate that comes with the banana split. I got it to-go, so I found the mistake only after coming home. Vanilla icecream was great though. Should my review be recommended ? NO. Because, I am a regular to Braum's and I tried this place only after 10:30 p.m, so I should account for the fatigue of the staff's long day probably.
Atmosphere: 5
Food: 2
Service: 3
Tyler Yarbrough
My son and I visited this location a few moments ago. There was a line when we entered; most people were there for the Dunkin Donuts coffee. We waited patiently to select our ice cream while they continued to serve other customers who arrived after us (while also engaging in pointless banter with those customers). When another customer who entered after us went to make his order, he stopped and said, “Oh, no. I think they were here first.” I told them that we had waited for a while but planned to take our business elsewhere. Although the location is convenient, we won’t be returning to this Baskin-Robbins because of today’s experience.
Atmosphere: 1
Food: 3
Service: 1
John Thompson
This is the first time I've been to a combination Baskin-Robbins and Duncan Donuts, and I'm impressed. I enjoyed the breakfast sandwich and some ice cream. It makes a great brunch. The staff was very friendly and helpful.Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Jay Aski
Nice folks, clean, loved the Milk shakes, but 10.00 for a medium shake is high.
Amy S.
Ordered a last minute ice cream cake. The store went out of their way to get the flavor my son wanted and it was decorated beautifully. Couldn't be happier!
Xiaoqing Wan
No clear place to start a line. People were cutting others in line
D
Ordered on Door Dash. 4/5 items were sent incorrect. Some items we asked for no nuts, and they still put them on, and they weren't eaten due to allergies. The ice-cream quart was the wrong flavor. Spent a lot of money for an order to be entirely wrong. Doordash compensated us 1/6 of the price.
Lewis Rigdon
I've never been a fan of their ice cream. Service was good
Katie M
Unfortunately, I did not have a good experience here. I ended up getting ice cream that was freezer burnt and had to throw it away immediately. They also didn’t have half of the items on the menu for either the Dunkin’ or Baskin. I was just bummed out overall. I don’t think I’ll be coming back to this location nor will I be recommending others to this location.
It was a pleasant night that ice cream was needed and this was open late so we decided to come here. Something seemed off about the store, it seemed very old and dungy. But we still decided to go there anyway since there weren't many stores open. We ate the ice cream and my throat seemed full like I was gonna throw up. The next day, I have a fever and am miserable with a throat infection and weakness all throughout my body. I didn't know it was the ice cream till I checked all the reviews pointing out the bad hygiene which there were plenty. I want to warn all my brothers and sisters to never come here again as it is my duty to prevent others from having the same issue.
Adrianne C.
Very nice store clerk - unfortunately the ice cream was melted and the donuts not super fresh.
Laura Pasley
I had my granddaughter with me the other day and she and my son and I stopped for an ice cream at Baskin-Robbins. We were like kids in a playroom. I have not had a chocolate mint chip ice cream in a long time. It was so good. My son got cookie dough and I'm not even sure what my granddaughter got she was lapping it up so fast. Beautiful place so much fun to stop at and the ice cream was amazing. I give this one five ? 's!
Annastacia Marchand
Ordered an ice cream cake here for my boyfriend's birthday. I've never seen him so happy! Great job on the food and quick service from the team
M M
We were a large group, ladies serving were very patient and courteous.
Went in to a not busy store with plenty of staff available. The staff were friendly enough. I asked for a large chocolate milkshake. Now, stop here and think about what a milkshake is to you. To me, a milkshake is a thick drink that takes a little effort to suck up the straw. What I was given was a chocolate milk. No thickness at all. I walked back in at let the employee who made the shake know that it was just chocolate milk and not a shake. He said he would fix it. Added more ice cream, blended, and handed it back to me. It was almost the exact same consistency as before. I looked at him and said it was still just chocolate milk. At this point I just left the drink on the counter and told him to just forget about it. Left the store and wrote this review. What a waste of $10.
Atmosphere: 4
Food: 2
Service: 3
Friendly and good staff. But, I got my banana split icecream mixed up. I requested for 2 vanilla + 1 strawberry scoops, and specifically said twice to ensure chocolate is substituted with vanilla, but I got 2 vanilla + 1 chocolate. I do not like chocolate flavored icecream, hence my specifically requested twice not tp include chocolate that comes with the banana split. I got it to-go, so I found the mistake only after coming home. Vanilla icecream was great though. Should my review be recommended ? NO. Because, I am a regular to Braum's and I tried this place only after 10:30 p.m, so I should account for the fatigue of the staff's long day probably.
Atmosphere: 5
Food: 2
Service: 3
My son and I visited this location a few moments ago. There was a line when we entered; most people were there for the Dunkin Donuts coffee. We waited patiently to select our ice cream while they continued to serve other customers who arrived after us (while also engaging in pointless banter with those customers). When another customer who entered after us went to make his order, he stopped and said, “Oh, no. I think they were here first.” I told them that we had waited for a while but planned to take our business elsewhere. Although the location is convenient, we won’t be returning to this Baskin-Robbins because of today’s experience.
Atmosphere: 1
Food: 3
Service: 1
This is the first time I've been to a combination Baskin-Robbins and Duncan Donuts, and I'm impressed. I enjoyed the breakfast sandwich and some ice cream. It makes a great brunch. The staff was very friendly and helpful.Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Nice folks, clean, loved the Milk shakes, but 10.00 for a medium shake is high.
Ordered a last minute ice cream cake. The store went out of their way to get the flavor my son wanted and it was decorated beautifully. Couldn't be happier!
No clear place to start a line. People were cutting others in line
Ordered on Door Dash. 4/5 items were sent incorrect. Some items we asked for no nuts, and they still put them on, and they weren't eaten due to allergies. The ice-cream quart was the wrong flavor. Spent a lot of money for an order to be entirely wrong. Doordash compensated us 1/6 of the price.
I've never been a fan of their ice cream. Service was good
Unfortunately, I did not have a good experience here. I ended up getting ice cream that was freezer burnt and had to throw it away immediately. They also didn’t have half of the items on the menu for either the Dunkin’ or Baskin. I was just bummed out overall. I don’t think I’ll be coming back to this location nor will I be recommending others to this location.
Restaurantji Recommends
It was a pleasant night that ice cream was needed and this was open late so we decided to come here. Something seemed off about the store, it seemed very old and dungy. But we still decided to go there anyway since there weren't many stores open. We ate the ice cream and my throat seemed full like I was gonna throw up. The next day, I have a fever and am miserable with a throat infection and weakness all throughout my body. I didn't know it was the ice cream till I checked all the reviews pointing out the bad hygiene which there were plenty. I want to warn all my brothers and sisters to never come here again as it is my duty to prevent others from having the same issue.
Very nice store clerk - unfortunately the ice cream was melted and the donuts not super fresh.
I had my granddaughter with me the other day and she and my son and I stopped for an ice cream at Baskin-Robbins. We were like kids in a playroom. I have not had a chocolate mint chip ice cream in a long time. It was so good. My son got cookie dough and I'm not even sure what my granddaughter got she was lapping it up so fast. Beautiful place so much fun to stop at and the ice cream was amazing. I give this one five ? 's!
Ordered an ice cream cake here for my boyfriend's birthday. I've never seen him so happy! Great job on the food and quick service from the team
We were a large group, ladies serving were very patient and courteous.