Baskin-Robbins

6921 Independence Pkwy #110, Plano
(972) 491-7301

Recent Reviews

Dalton Rector

I have always wanted to take a bite out of the ice cream before I give it to the customers.

Nathan Shan

The lady stuff at this location is very very rude. Not good customer service. So much attitude.. 1 rating is mainly for customer service

Sydney Terry

Very rude staff. I went into the cake freezer for a cake and had to move another cake out of the way onto another shelf. The lady looks at me moving the cake and instead of asking if I need help, she goes in behind me to place the rest of the cakes as she wants them in the fridge. She doesn’t ask if I want anything written on the cake at checkout. Just very unappreciative of the business and their customers.

Food: 4

Service: 1

tejeswi vallamkonda

Very bad experience.I would not go to this place.

Christinky Brownstuff

Clean store, fast friendly service!

Henry Princehouse

Great service; love the ice cream.

Addyson R

Amazing experience thanks Aboudi for being the kindest! He’s the best!!!

Ryan R.

I love Baskin-Robbins because they have so many flavors of ice cream and you get to choose not only one, but how many ever you want I have tried some of these flavors, pistachio chocolate and cherry jubilee. I definitely recommend cherry jubilee for you to try.

Don Muchow

The strawberry pop tart ice cream was surprisingly good.

Steve N.

What a difference a year makes. I went to baskin Robbins September 3rd around 8:55 p.m. the 2 employees behind the counter were busy waiting on other customers. Once they finished I should have been next. A woman with two kids walked in and they immediately waited on her. WHat? I was standing right in front of the ice cream I wanted. I finally decided to walk out. I told the kid behind the counter I guess you guys just lost my business. The Smart Ass kid said well have a nice night. I went to Henry's ice cream down the street. Their ice Cream is much better and you never get bad service

Clarice C.

Wanted to cool off and use my birthday reward with a free scoop and then buy a scoop. I'm trying the Grilled peach ice cream and butter pecan. Both have a southern connection.

MEC2

Got a sundae, on a Sunday, and it was uniquely BAD. How do you mess it up? Well, first you start with ice cream that is not frozen at the correct temperature, you can tell when they scoop it - you bury it in hot fudge and then you get an item that within 2 minutes is a milky soup over a seabed of fudge and nuts. What flavor is this bite? No idea, because it has all melted together into a grey brown stew. I would say next time, I'll get a quart to go, but at $15 per half gallon, who is gonna do that?

Michael Jones

Asked for hand packed and got a quart that was two inches below the top. Asked to have her fill to top and she smoothed it out and stated, "It has enough ice cream". Based on many prior visits hand packed is all the way to the top, and smoothed out. Then asked to use my points and get credit for the sale, and salesperson said, "I don't know how to use it". Next time I'll buy a cookie from the store

Lindsey Luu

Alpa was super nice in helping me get an ice cream cake for my family. She wrote the message I wanted and was very sweet.

SH K

[4/20/2022] [$12] we couldn’t get herbal thing today. So, this was the next best thing. they are but they are yummy. Friendly staffs and good frozen cow juice.

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