This bakery went downhill a lot recently. The Hispanic girl who took my order today apparently didn’t pay attention or didn’t know how to make the boba tea. I ordered a “kumquat lemon green tea” and I think she asked me “which sugar…” or something similar to that for the sugar level. And when I tried to ask again, her attitude was like…when it’s her who cannot speak English properly. Then the tea she gave me doesn’t have any kumquat flavor. I had to ask a man, probably the lead to make again for me. But none of them said sorry or something. All of the staff were not paying attention to the customers. They laughed and talked to each other and let the customers wait in the line.
wan yuting
taste so bad！
Amy Yates
Place is a joke. Employees do not speak English. So if you don’t speak Spanish, expect zero service
Justin Smith
What a joke! I went to pay at the checkout and the girl at the front couldn’t speak any English! I had to leave and get help elsewhere! Please learn English! I encountered the exact same issue as the other negative reviews! Pls management, read these reviews and hire someone who can speak to your customers!
Hannah B
Absolute nonsense of a bakery. The salesgirl at the front is hispanic and doesn’t speak a word of English. I wanted to buy bread and drinks and asked about their promotions, the only words she could say was “no”. Im all for diversity in the workplace, but please learn to speak English if you work in customer service, this is a basic skill and requirement. You turn away people and business when you can’t communicate. What a shame.
Heidi M.
Just left this bakery completely astonished. The only person at the front servicing customers is a hispanic girl who doesn't speak a single word of English. I wanted to buy bread and asked her about their promotion, she just stared back at me. I wanted to order a drink and she kept saying no, the only word she knew how to say. Im all for people working together, but please learn to speak English so you can communicate with customers. This is a basic requirement for working in service. Will not return.
W Jay
Don’t order drinks here unless you want to see a circus showAlso, the coffee here has a caustic level of acidity. Their sea salt foam is just whipped cream borrowed from the cake station. Spend your money elsewhere
Jeremy Nguyen
Good drinks
R2475OLtonyt
The lack of any sign on the front of the store at all regarding their days and hours of operation only complicates the fact that Trip Advisor shows an hour later closing time than they actually close. I was recently told by an employee that they are closed Tuesday and Wednesday (the nearest 85C in Richardson is closed also on Tuesday@), so way too often I wind up driving to the Frisco location for the wonderful 85C products.
TX_Visit0r
Closes at 9 not 10. So, we didn't get to try it. The information needs to be updated so people know when to try it.
I set it up a day in advance to need a birthday cake for my child, but they didn't make a new cake for me, they sold me a new uncooked cake, the next day did I bring it to the manager? He don't took care of me, so from now on I never buy something on 99 Ranch market
Matha Goram
Very good but modest selections of confectionery. Expanded selection of regional bread. Definitely worth a taste or two.
This bakery went downhill a lot recently. The Hispanic girl who took my order today apparently didn’t pay attention or didn’t know how to make the boba tea. I ordered a “kumquat lemon green tea” and I think she asked me “which sugar…” or something similar to that for the sugar level. And when I tried to ask again, her attitude was like…when it’s her who cannot speak English properly. Then the tea she gave me doesn’t have any kumquat flavor. I had to ask a man, probably the lead to make again for me. But none of them said sorry or something. All of the staff were not paying attention to the customers. They laughed and talked to each other and let the customers wait in the line.
taste so bad！
Place is a joke. Employees do not speak English. So if you don’t speak Spanish, expect zero service
What a joke! I went to pay at the checkout and the girl at the front couldn’t speak any English! I had to leave and get help elsewhere! Please learn English! I encountered the exact same issue as the other negative reviews! Pls management, read these reviews and hire someone who can speak to your customers!
Absolute nonsense of a bakery. The salesgirl at the front is hispanic and doesn’t speak a word of English. I wanted to buy bread and drinks and asked about their promotions, the only words she could say was “no”. Im all for diversity in the workplace, but please learn to speak English if you work in customer service, this is a basic skill and requirement. You turn away people and business when you can’t communicate. What a shame.
Just left this bakery completely astonished. The only person at the front servicing customers is a hispanic girl who doesn't speak a single word of English. I wanted to buy bread and asked her about their promotion, she just stared back at me. I wanted to order a drink and she kept saying no, the only word she knew how to say. Im all for people working together, but please learn to speak English so you can communicate with customers. This is a basic requirement for working in service. Will not return.
Don’t order drinks here unless you want to see a circus showAlso, the coffee here has a caustic level of acidity. Their sea salt foam is just whipped cream borrowed from the cake station. Spend your money elsewhere
Good drinks
The lack of any sign on the front of the store at all regarding their days and hours of operation only complicates the fact that Trip Advisor shows an hour later closing time than they actually close. I was recently told by an employee that they are closed Tuesday and Wednesday (the nearest 85C in Richardson is closed also on Tuesday@), so way too often I wind up driving to the Frisco location for the wonderful 85C products.
Closes at 9 not 10. So, we didn't get to try it. The information needs to be updated so people know when to try it.
Restaurantji Recommends
I set it up a day in advance to need a birthday cake for my child, but they didn't make a new cake for me, they sold me a new uncooked cake, the next day did I bring it to the manager? He don't took care of me, so from now on I never buy something on 99 Ranch market
Very good but modest selections of confectionery. Expanded selection of regional bread. Definitely worth a taste or two.