A slice of the hill country up here in Plano. I'm actually mad that I've lived here for a year and a half and just visited for the first time today. Kid friendly and dog friendly (outside). I think we'll be spending a lot more time here in the future.Kid-friendliness: Kids menu, plenty of kids there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Tacos
Tran D.
great drinks and great food. the cocktails are pretty strong. the waitress was super nice and the beer garden has great vibes 10/10 experience!
Daniel Wolf
Super everything!
Atmosphere: 5
Food: 5
Service: 5
Ma T.
Stopped in for a quick happy hour cocktail. I had the blueberry mule. It was good but my husband's frozen margarita was better. Tasted fresh and was quite strong. Quick service. Nice bar. Indoor and outdoor spots. Nice amount of TV's.
S M.
Outdoor patio is awesome! Even on a cool day, they have heaters to use! Hamburgers were delicious and drinks were cold! You can even bring your furry friends! Recommend!
Jenny Juarez
Server by the bar didn’t want to serve us bc the tequila was expensive serve by Dallas! Worst person 2nd time he ask us the same thing first time saying he was close and we spend more than $300
Mitchell L
Exeptional Servive and Atmoshpere at Katy Trail PlanoI go the Dallas location sometimes, but my experience at the PLANO location has always been my FAVORITE to go to because of their staff!!!I recently had the pleasure of visiting Katy Trail Ice House Outpost and was thoroughly impressed by the outstanding service provided by Rachel and her coworkers. From the moment I walked in, I was greeted with warm smiles and a genuine eagerness to make my experience memorable.Rachel and her fellow team mates demonstrated impeccable professionalism and attentiveness throughout my visit. They were knowledgeable about the menu offerings, providing excellent recommendations and ensuring that every detail of my order was perfect.Their friendliness truly enhanced the overall dining experience.Not only was the service exceptional, but the atmosphere at Katy Trail Ice House Outpost was inviting and lively.The outdoor seating area is super cool compared to any restaurant in the metro area... offering a relaxed setting to enjoy delicious food and drinks. Rachel and her coworkers maintained a vibrant energy that added to the overall enjoyment of the evening.I left Katy Trail Ice House Outpost feeling thoroughly satisfied and eager to return. Rachel and her coworkers are a testament to the high standards of customer service at this establishment.I highly recommend visiting this location and experiencing the exceptional service firsthand. Thank you, Rachel and EVERYONE at Katy Trail Plano, for a fantastic dining experience everytime!-Mitch
Atmosphere: 5
Food: 5
Service: 5
T Berry
Chili and the Buger was ?
Atmosphere: 3
Food: 5
Service: 4
Wendy J.
Loved the atmosphere. Great place to meet up with friends, family or coworkers. Food was nothing spectacular. To be specific we ordered the chips, guacamole, queso and jalepeno caps for appetizers. The guacamole and queso were below par for the Dallas area. Bland at best. The jalepeno caps (deep fried jalepeno slices) with ranch were much better but still a 5/10. Since it was a Friday night we decided I try the 3 meat BBQ plate special. We chose lean brisket and smoked turkey. The brisket was moist and flavorful. The smoked turkey was also moist and flavorful but has a heavy pepper rub on the outside that many would find too spicy. Space was loud and dark so it is a bit more difficult for older patrons to hear or see. They are doing some remodeling on the space. Parking can be challenging so be ready to curb drop this who need assistance walking. Overall enjoyed our visit.
Peter L.
Not sure why this place is so popular. Food is marginal. Dry BBQ, greasy burger. Everything overpriced (they apparently just jacked up the price of chicken on a salad to $8). Basically no lights, blaring music to the point that we couldn't talk at the table. Sub par service plus they had the nerve to add a 20% gratuity to our table of 5 adults and 3 kids. Only redeeming quality was that the $14 frozen margarita and $11 draft beer was pretty good. We won't be back.
I was injured by an uncovered rusty screw from the bottom of a picnic table top. I told the waitress immediately and she came over with things to help me clean up the blood. It went into my knee. A manager came over. They gave me an email and number to Kyle the general manager and to contact him with any bills regarding treating this. They didn’t offer to comp or even discount the meal. Fine, whatever. I went to urgent care and got tetanus shot and antibiotics. I sent receipts of this and followed up several times. This was April 22, 2023! Kyle emailed back and forth ensuring he would handle it. Then in September he stopped responding once I submitted all the receipts I had. I have contacted him several times. Apparently just under $350 is too much to pay back for the medical bills of a screw that was far to long and sharp to be used in the first place.
Service: 1
Jeff Cannon
It’s been a while since we’ve been here but decided to visit this place for happy hour tonight. It should have been a red flag that the drink menu had no prices on it but the place was pretty busy and our server said all draft beers where on happy hour until 7 so how bad could it be? How about $11 for a local draft beer. What’s the regular price? I’d be ashamed to put these prices on the menu as well. Maybe call it rip-off hour instead as that’s how it felt when we got the bill. We won’t be back anytime soon.
Atmosphere: 4
Food: 3
Service: 2
Kathryn Yates
Love the burger <3 The chicken salad sandwich is also really good (recommend asking for toasted bread). Staff is super friendly. Great spot.
Atmosphere: 5
Food: 5
Service: 5
Ira Allen
Still in the midst of the remodeling, power issue prevented draft beer from being served. Limited items available from
A slice of the hill country up here in Plano. I'm actually mad that I've lived here for a year and a half and just visited for the first time today. Kid friendly and dog friendly (outside). I think we'll be spending a lot more time here in the future.Kid-friendliness: Kids menu, plenty of kids there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Tacos
great drinks and great food. the cocktails are pretty strong. the waitress was super nice and the beer garden has great vibes 10/10 experience!
Super everything!
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a quick happy hour cocktail. I had the blueberry mule. It was good but my husband's frozen margarita was better. Tasted fresh and was quite strong. Quick service. Nice bar. Indoor and outdoor spots. Nice amount of TV's.
Outdoor patio is awesome! Even on a cool day, they have heaters to use! Hamburgers were delicious and drinks were cold! You can even bring your furry friends! Recommend!
Server by the bar didn’t want to serve us bc the tequila was expensive serve by Dallas! Worst person 2nd time he ask us the same thing first time saying he was close and we spend more than $300
Exeptional Servive and Atmoshpere at Katy Trail PlanoI go the Dallas location sometimes, but my experience at the PLANO location has always been my FAVORITE to go to because of their staff!!!I recently had the pleasure of visiting Katy Trail Ice House Outpost and was thoroughly impressed by the outstanding service provided by Rachel and her coworkers. From the moment I walked in, I was greeted with warm smiles and a genuine eagerness to make my experience memorable.Rachel and her fellow team mates demonstrated impeccable professionalism and attentiveness throughout my visit. They were knowledgeable about the menu offerings, providing excellent recommendations and ensuring that every detail of my order was perfect.Their friendliness truly enhanced the overall dining experience.Not only was the service exceptional, but the atmosphere at Katy Trail Ice House Outpost was inviting and lively.The outdoor seating area is super cool compared to any restaurant in the metro area... offering a relaxed setting to enjoy delicious food and drinks. Rachel and her coworkers maintained a vibrant energy that added to the overall enjoyment of the evening.I left Katy Trail Ice House Outpost feeling thoroughly satisfied and eager to return. Rachel and her coworkers are a testament to the high standards of customer service at this establishment.I highly recommend visiting this location and experiencing the exceptional service firsthand. Thank you, Rachel and EVERYONE at Katy Trail Plano, for a fantastic dining experience everytime!-Mitch
Atmosphere: 5
Food: 5
Service: 5
Chili and the Buger was ?
Atmosphere: 3
Food: 5
Service: 4
Loved the atmosphere. Great place to meet up with friends, family or coworkers. Food was nothing spectacular. To be specific we ordered the chips, guacamole, queso and jalepeno caps for appetizers. The guacamole and queso were below par for the Dallas area. Bland at best. The jalepeno caps (deep fried jalepeno slices) with ranch were much better but still a 5/10. Since it was a Friday night we decided I try the 3 meat BBQ plate special. We chose lean brisket and smoked turkey. The brisket was moist and flavorful. The smoked turkey was also moist and flavorful but has a heavy pepper rub on the outside that many would find too spicy. Space was loud and dark so it is a bit more difficult for older patrons to hear or see. They are doing some remodeling on the space. Parking can be challenging so be ready to curb drop this who need assistance walking. Overall enjoyed our visit.
Not sure why this place is so popular. Food is marginal. Dry BBQ, greasy burger. Everything overpriced (they apparently just jacked up the price of chicken on a salad to $8). Basically no lights, blaring music to the point that we couldn't talk at the table. Sub par service plus they had the nerve to add a 20% gratuity to our table of 5 adults and 3 kids. Only redeeming quality was that the $14 frozen margarita and $11 draft beer was pretty good. We won't be back.
Restaurantji Recommends
Nice staff and nice spot!! Bring your dog! The BBQ is on point! Security is strict, so be on your best behavior! Looks like they're expanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Margarita, Chili, Brisket Nachos, Onion Rings
I was injured by an uncovered rusty screw from the bottom of a picnic table top. I told the waitress immediately and she came over with things to help me clean up the blood. It went into my knee. A manager came over. They gave me an email and number to Kyle the general manager and to contact him with any bills regarding treating this. They didn’t offer to comp or even discount the meal. Fine, whatever. I went to urgent care and got tetanus shot and antibiotics. I sent receipts of this and followed up several times. This was April 22, 2023! Kyle emailed back and forth ensuring he would handle it. Then in September he stopped responding once I submitted all the receipts I had. I have contacted him several times. Apparently just under $350 is too much to pay back for the medical bills of a screw that was far to long and sharp to be used in the first place.
Service: 1
It’s been a while since we’ve been here but decided to visit this place for happy hour tonight. It should have been a red flag that the drink menu had no prices on it but the place was pretty busy and our server said all draft beers where on happy hour until 7 so how bad could it be? How about $11 for a local draft beer. What’s the regular price? I’d be ashamed to put these prices on the menu as well. Maybe call it rip-off hour instead as that’s how it felt when we got the bill. We won’t be back anytime soon.
Atmosphere: 4
Food: 3
Service: 2
Love the burger <3 The chicken salad sandwich is also really good (recommend asking for toasted bread). Staff is super friendly. Great spot.
Atmosphere: 5
Food: 5
Service: 5
Still in the midst of the remodeling, power issue prevented draft beer from being served. Limited items available from
Atmosphere: 1
Food: 2
Service: 4