The kolaches are ok, when they still have the ones you want in stock, which is almost never (9:30 am). You have to really yell to get them to hear your order, and it was still wrong. Then they gave us the wrong bag, and you can't even check because they all look like kolaches. Pretty disappointed.
Atmosphere: 1
Food: 3
Service: 1
Alex Sagcal, MBA.
Just coming back from medical appointment, I was driving so I stopped by. Different cashier said their Gravy & Steak Kolache was a top seller. Plus the Cinnamon Twist looked incredible. I was not disappointed, both baked goods were very tasty. Thank you for the excellent experience!Get Outlook for Android
please fix the espresso machine. Eric Reiman has been getting whataburger coffee instead.
Scott Groseclose
Top notch food, just needs some extra help during the busy times.
Atmosphere: 4
Food: 5
Service: 3
Ahmad Alsalheen
Great customer service , Thank you Frank and Maria ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs and Cheese Kolache
Kelly Low
My favorite flavor is the bacon and cheese. The other flavors are mostly misses for me. I got the cinnamon roll before and it was decent. Definitely visit before 8am for the best experience!I've never had an issue with the staff, they always treat me like a normal person. Also the place is always super clean. I have never sat at a dirty table
Atmosphere: 3
Food: 3
Service: 3
T
Amazing Kolache..My fav or go to is the Texas Hot?Thanks for making my morning with amazing Kolach and Gold Star service. Jim keep up the good work with Great friendly staff! 5star❤️Kolache Factory Plano?To add food is always Hot and Fresh..?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Eggs and Cheese Kolache, Kolache of the Month
Kaitlin Kozlowski
Fast and friendly service. Great food. Jalapeño pepper is my favorite one.
The guy at the counter told me at 730 in the morning if I wanted 8 cinnamon rolls and 6 cinnamon twist I needed to order in advance very rudely 1st and last time coming here!
Atmosphere: 1
Service: 1
All Truth
This place is everything! Love the jalepeno bacon and the gravy and sausage.
Atmosphere: 5
Food: 5
Service: 5
Zyra LaFon
I really enjoy my time at kolache factory and I love their food! All of their flavors are great and the quality between different locations is consistent. I genuinely love the flavors of the month and I usually get a nice recommendation for something new to try.But, it's very hit or miss with their employees at this location. I asked if there was a specific kolache available today and the person helping me said their bakers leave at 11am and they were rushing me to make my purchase. The only people in the store were myself and my boyfriend.I didn't ask when the bakers leave for the day, I just wanted to know if there was a specific flavor. And hopefully, get a recommendation for a different type Icould try. Sometimes I usually end up getting a box and some coffee, but I only ended up buying a couple because of that customer service.I'm really disappointed because my favorite time of the day is breakfast/brunch and my favorite breakfast/brunch place is KF.
Atmosphere: 5
Food: 5
Service: 1
Rick Barr
Excellent food. First time there but will definitely be
Atmosphere: 4
Food: 5
Service: 5
Lipsa Senapati
Must try Chicken Enchilada and Italian Chicken. These are my favorites ?Vegetarian options: Cream Spinach
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Kolaches, Cream Spinach, Eggs and Cheese Kolache, Chicken Enchilada, Italian Chicken
The kolaches are ok, when they still have the ones you want in stock, which is almost never (9:30 am). You have to really yell to get them to hear your order, and it was still wrong. Then they gave us the wrong bag, and you can't even check because they all look like kolaches. Pretty disappointed.
Atmosphere: 1
Food: 3
Service: 1
Just coming back from medical appointment, I was driving so I stopped by. Different cashier said their Gravy & Steak Kolache was a top seller. Plus the Cinnamon Twist looked incredible. I was not disappointed, both baked goods were very tasty. Thank you for the excellent experience!Get Outlook for Android
Atmosphere: 5
Food: 5
Service: 5
I'm going BACK!!!!Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage & Gravy
please fix the espresso machine. Eric Reiman has been getting whataburger coffee instead.
Top notch food, just needs some extra help during the busy times.
Atmosphere: 4
Food: 5
Service: 3
Great customer service , Thank you Frank and Maria ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs and Cheese Kolache
My favorite flavor is the bacon and cheese. The other flavors are mostly misses for me. I got the cinnamon roll before and it was decent. Definitely visit before 8am for the best experience!I've never had an issue with the staff, they always treat me like a normal person. Also the place is always super clean. I have never sat at a dirty table
Atmosphere: 3
Food: 3
Service: 3
Amazing Kolache..My fav or go to is the Texas Hot?Thanks for making my morning with amazing Kolach and Gold Star service. Jim keep up the good work with Great friendly staff! 5star❤️Kolache Factory Plano?To add food is always Hot and Fresh..?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Eggs and Cheese Kolache, Kolache of the Month
Fast and friendly service. Great food. Jalapeño pepper is my favorite one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Kolache, Jalapeño Popper
I bought kolaches for my coworkers birthday and everyone loved them. We will do this again!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The guy at the counter told me at 730 in the morning if I wanted 8 cinnamon rolls and 6 cinnamon twist I needed to order in advance very rudely 1st and last time coming here!
Atmosphere: 1
Service: 1
This place is everything! Love the jalepeno bacon and the gravy and sausage.
Atmosphere: 5
Food: 5
Service: 5
I really enjoy my time at kolache factory and I love their food! All of their flavors are great and the quality between different locations is consistent. I genuinely love the flavors of the month and I usually get a nice recommendation for something new to try.But, it's very hit or miss with their employees at this location. I asked if there was a specific kolache available today and the person helping me said their bakers leave at 11am and they were rushing me to make my purchase. The only people in the store were myself and my boyfriend.I didn't ask when the bakers leave for the day, I just wanted to know if there was a specific flavor. And hopefully, get a recommendation for a different type Icould try. Sometimes I usually end up getting a box and some coffee, but I only ended up buying a couple because of that customer service.I'm really disappointed because my favorite time of the day is breakfast/brunch and my favorite breakfast/brunch place is KF.
Atmosphere: 5
Food: 5
Service: 1
Excellent food. First time there but will definitely be
Atmosphere: 4
Food: 5
Service: 5
Must try Chicken Enchilada and Italian Chicken. These are my favorites ?Vegetarian options: Cream Spinach
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Kolaches, Cream Spinach, Eggs and Cheese Kolache, Chicken Enchilada, Italian Chicken