3421 N Central Expy, Plano
Stay away, far far away. Where do I even begin. Bringing food that was already out and put in front of someone back into the kitchen to properly cook during COVID, not actually having a waiter serve the table in any timely fashion throughout the meal, or not knowing how to properly cook a steak to a given temperature.On a Saturday evening, the place wasn't very busy but they had plenty of wait staff. Chelsea couldn't seem to find our table however. Drinks were consistently empty, I had to ask the manager to bring one of the drinks we ordered when she brought out the appetizer we ordered, and when the steak wasn't cooked I had to find a different waiter. Chelsea did come back to ask if everything was good about five minutes after the steak was taken back into the kitchen and did not even realize that I had no plate or food in front of meThey brought back food that was already delivered into the kitchen to cook properly. Let alone it is a steakhouse... Cool the steak to the temperature ordered... Can't recommend more going somewhere, anywhere else. I guarantee you'll get better service, even at McDonald's
Was expecting better service and a better steak for their "Signature Longhorn Steak". It was a bit overcooked for a medium rare, it was more like a medium well. It wasn't like they were busy or we were a big group. Maybe my expectations were just high or just like other restaurants service that have been lacking do to COVID or at least this is what I think.
Amazing food! Definitely recommend getting one of the bigger plates with 3 sides you won’t regret it! For sure coming again soon!
Great food and excellent service. They really adhere to the social distancing while dining in.
Excellent place from the moment I entered until I left their service and food I give them 5 stars.
Great chain steakhouse. Good food for the price and the bartenders at this location are very friendly and efficient.
We had a bad visit but food was great when it arrived. How you mess up two salads out of two salads, I'm not sure.
I worked for restaurants for 10 years, I know what I am talking about ....... everybody wants in because is Excellent. Make reservation before you go so you don't wait.Delores the manager, nice host.Mi wife is very demanding about quality food and she was very very please. I will come back for sure.?Coming back with my kids.
This has by far been the best service my family and I have ever had!!!!! From the amazing food to staying on top of the drink refills they did not disappoint one bit!!!!! Thank you so much for every!!!!!
Went a few weeks back with my family. Everything was good!!! David was our sever Alicia greeted us walked us to the perfect social distancing table! They were both AWESOME!!!!!!
First visit was amazing! We had fried pickles, salad, baked potatoes, filet and ribeye. Steaks were very flavorable and large portions. The service was phenomenal..Holly had nine tables and we never had an empty glass or any wait for any extra request. We can't rave enough about this place..will definitely be back❤
Amazing. Great service. Steak came out perfect and all the sides were delicious. Highly recommend.
Been coming here 2-4Xs/wk since January...fantastic food & service as expected!Ashley, Mark, Holly, Austin, Jeremy, Lynn, & Jen...great!The new MP(managing partner) Delores is such a delight & breath of fresh air!Love Longhorn Steakhouse!!!
Steaks are amazing and so are the veggie sides and salads! Plenty to choose from if you're gluten intolerant. I highly recommend the brussel sprouts!
I have never been big on steak but was invited to go for a Father's Day dinner. It was an hour and a half wait to go in. Once we got in our waiter expressed he doesn't like to bring the bread if an appetizer is ordered,despite us still asking for it. The bread didn't come until after our entrees were delivered. The Mac and cheese was said to be AMAZING so every person at the table ordered it. 5 orders were requested to be made without bacon. Needless to say all orders had bacon. We sent them back. We also had a missing lobster and baked potato. The entrees were finished before we got any appetizers and extra plates removed from the table. Finally a manager came as we moved our own plates to a empty table. We addresses our concerns and waited to get the corrected and forgotten items. They pushed out more to go orders, which seemed like a bigger priority than those in the restaurant, as we waited. Some of our food was comped and our waiter finally returned after being MIA through all of the errors. On our way out another family seated next to us had a similar issue. The food was good but the service was terrible.One meal and the lobster was comped. The food was good but they clear
3421 N Central Expy, Plano, TX 75023