On The Border Mexican Grill & Cantina

5000 State Hwy 121, Plano
(469) 384-7877

Recent Reviews

kenneth mann

The restrooms smell absolutely horrible. The service was ok at best even on a slow day. Don’t get the trace Lechase unless you like ice cream cake because that’s what it’s like.

Shawn Gonzales

If you like your queso warm dont come.Waitress tried her best, but informed us they dont have a microwave.

Atmosphere: 1

Food: 2

Service: 4

janie morris

The food was not good at all, I ordered nachos with extra cheese and everything tasted stale. The service was horrible. I will never come back to this place ever. I spoke with the manager, and had a bad attitude, didn't seem to care. Hulu hut and casa del bro are the places that's much better.

Atmosphere: 1

Food: 2

Service: 1

Alexandra Zea

Extremely disappointing experience. We waited almost 25 minutes for our main courses, only to be told they were out of most items in our order. The service was slow, and the kitchen's inability to deliver left us hungry and frustrated. Unfortunately, this experience failed to meet our expectations. We won't be returning. The overall low rating for this restaurant speaks volumes

Service: 1

Lashanda Sullivan

The restaurant is okay for chain Tex- Mexican restaurant. I had the beef enchiladas. I probably should have chosen chicken because the ground beef was not slightly greasy to me. I gave this place 2 stars because the rice and bean didn't have flavor. The server was friendly.

Atmosphere: 3

Food: 2

Service: 4

Sheri Benton

Just had lunch here. I had the fajita salad with steak that was extremely tough. Hubby had soggy steak quesadillas thanks to the pico slapped on the plate right next to them.

Atmosphere: 3

Food: 2

Service: 4

L “Lhill” Hill

Waitress was super busy & we would have ordered more drinks but we ran out of time. Luv the HH specials!!

Atmosphere: 5

Food: 5

Service: 3

Debra Johnson

I walked in with the bartender sitting, texting in a group. Slow night I got it. I was just waiting at the pickup counter. After 10 or so minutes I saw a sign that said to go to the bar. A sweet lady asked me questions & my name on the order. She turned to the bartender & asked him to check. Still not looking at me. She asked me what I ordered then went in the kitchen to check. Came back with my order stapled shut. I get home, we’re missing our queso/guacamole duo. We’ve been moving for 3 days. We just wanted to sit down & enjoy OTB after years of living elsewhere. ? They are closed tonight, so I’m not able to back. Really sad. I always pay additional cash tips. Not tonight

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla Combo, Queso, Guacamole

Anthony

Great food, super chill staff, quick food preparation time for 11 people. 11/10 def recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos

Alfredo Espinoza

Clean and waiters were the best and were very very fast. We had a family of 11 and the food came here in like 10 minutes.

Atmosphere: 5

Food: 5

Service: 5

Sharon Prentice

Great atmosphere. Our waitress, Shawna, was excellent! So pleasant and served our food super quick. I had the flautas and my husband had a combo of enchiladas and tacos…both great!!! We will definitely return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Queso, Enchiladas, Salsa and Chips

Chelsea Simington

Michael was our server for lunch on Sunday afternoon and was very kind, fun and did a great job!

Atmosphere: 5

Food: 5

Service: 5

Christopher Hughes

It's never too busy so you can pretty much always get a table or seat at the bar, the service is friendly, and the food is consistent and good. Last night I had the chicken tinga empanadas and brisket tacos; both of which were delicious. Very relaxing atmosphere. Prices on the entrees and draft beers seem a touch steep (hence the missing 5th star).

Atmosphere: 4

Food: 4

Service: 4

Cassidy J.

Pretty disappointing.I ordered some things to go and what I got was not even close to the description from the menu. Also, the staff for a Thursday night we're just not attentive. I pulled up into a to go spot and had to call twice to get someone's attention to come out to the car. Also an item was missing and no one communicated this to me. I went back and spoke to a very patient young lady who said the missing item was removed from the bill. Great but was anyone going to tell me? But I just wanted my money back. (when you order online you automatically tip at the end before ever seeing the food. Another irritation. I gave a 20% tip thinking that would motivate them to be thorough/detailed) This place is probably great for dine-in and enjoying the bar. But I can't say I'll be back any time soon.

Noe G

My server Mike was outstanding and attentive. Very pleasant lunch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chimichanga, Queso, Sampler Platter, Nachos Chips, Salsa and Chips

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On The Border Mexican Grill & Cantina

5000 State Hwy 121, Plano, TX 75024
(469) 384-7877