Pizza Hut Express

2200 Dallas Pkwy, Plano
(972) 943-0766

Recent Reviews

Vijay Ram

Wonderful service. Mariam was helpful in getting the pizzas ready early in the morning and following it up to make sure we would be able to pick it up as planned.

Atmosphere: 5

Food: 5

Service: 5

Michael S.

This store is the absolute worst. Shitty service,all orders tajke over an hour to even get made, then expect to wait another 1 hour or more before you food possibly shows up. I ordered delivery, they charged my card and noone ever came with my food. Called the store to ask " i ordered my food 2 hours ago and it isn't here" and there was an automated message saying the store was closed. Noone notified me as a customer waiting for their dinner. Pizza hit needs to de franchise this location and fire the management here. Absolute garbage and I will never be ordering from this location ever again. I recommend you all boycott this location and help get it shut down. Maybe a better more reliable pizza place can move in there perhaps.

Claire W.

I was a Pizza Hut fan until this past weekend, when I found out they discontinued my favorite thing on the menu- the Hut's Favorite crust flavoring. It was a blend of buttery, garlicky, cheesy goodness brushed on to the crust of the pizza. It was so tasty I would often times eat the crust off the leftover pizza slices. Way more delicious than a breadstick. So anyhow, they discontinued this concoction in November 2021 but I still decided to go through with my order and man oh man the pizza was not the same. The flavoring made the pizza and now I'll have to give Domino's another shot. The breadsticks are rather dry. The boneless chicken is sauced and meant to be shaken in the plastic container. The service has been totally fine and my pick orders have always been ready in 10-20 minutes, so no complaints about that.

Amanda H.

bro we ordered pizza at 6:45 this evening, it's 8:52, the status on the app says "delivered".....hopefully someone got it but we didn't lmao. we couldn't even call to get updates, the line was busy the whole time. i love this place for carry out because it's so close to me but maybe skip on delivery.

Lora R.

I order pizza from this place for my elderly mother to have for Sunday football games, especially Cowboy games to enjoy with her caregiver. I have learned from experience that I need to order well at the time as there is almost always a 70 minute delay. Last night I placed an order for delivery at 12:00 PM for the game at noon. I added a tip to the order when I placed it last night with what is evidently their call center. I cannot order it online because the credit card must be presented to the delivery person upon delivery. I added a three dollar tip to the order and then got an irate call from the delivery guy because there was no tip on his delivery. First of all I always tip but a tip it's not mandatory and to receive an irate phone call from a delivery man after I'd already put a tip on the card is very frustrating. It makes me wonder if their call Center just took the tip for themselves. I will be definitely checking at my credit card statement to see what happens. In the future I certainly will be using another pizza hut location. Pizza hut is not my favorite anyway I just buy this for my 85-year-old mother because she likes it and I can't believe that Pizza Hut managed to ruin what was a nice gesture over there lousy business practices.

Robbie R.

This location closed 15 minutes early today. Walked in and they were relaxing. I'm not sure if something wasn't working or what. I didn't want to do this but all I was trying to order was pasta.

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