Starbucks

9700 Coit Rd, Plano
(972) 377-7796

Recent Reviews

Yelena S.

Haven't visited this Starbucks location in ages and stopped by to pick up a drink. Not kidding, but my order has never tasted so good. The service provided by the barista, Bekka, was top notch. She was sweet, knew how to make my drink perfectly, and I enjoyed my visit. I feel like grocery store Starbucks locations are slept on. The ambiance was very peaceful and they have some high tables set up where you can sit and chat.

Ankita Bantey

Bought a matcha here and there was blood on my hands

Atmosphere: 1

Food: 1

Service: 2

David Feizy

Kid-friendliness: Friendly kids play here

Atmosphere: 5

Food: 5

Service: 5

Kendall S.

Leaving a quick review for quick, efficient and kind service! I had an incredible experience today with Michelle. When we ordered our drink forgetting to share that we wanted it steamed; she quickly remade it! Amazing ambiance as well. We will be returning, thank you Michelle.

Danuielle F. Dickson

Ordered.Arrived @ the window & realized I left my purse @ home.I found $4 in my vehicle.The male employee (Mark?) was my angel for the day....I frequent this Starbucks at least 4x's/wk, the staff is always prompt & friendly!!

Atmosphere: 5

Food: 5

Service: 5

Alyson Raley

I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3

Atmosphere: 5

Food: 5

Service: 5

Beauty Shopify

My recent visit to the Starbucks inside my local Kroger left me thoroughly disappointed. While waiting in line, I observed one employee having a pleasant interaction with a customer, which was a good start. However, when we went to place our order, the lone employee on duty seemed visibly irritated and impatient.We ordered a banana loaf and a grande latte with four shots and one raw sugar. It was apparent that she hastily heated up the banana loaf from the back, but that wasn't the worst part. When we got home, we realized that our latte had no sugar at all, despite our clear request. Additionally, the banana loaf was stale. This experience is unfortunately not unique; we've encountered incorrect orders, poor customer service, and bad food here multiple times. Additionally, it's also very expensive. I would advise against visiting this Starbucks

Leia B.

5 stars for the service. 2 stars for the coffee. Basic cappuccino and it just tastes like hot milk. Barista or SB espresso? Idk, but complete waste of money.

Service: 5

Jeffroe Kelly

Slow service.. Over

Atmosphere: 2

Food: 3

Service: 2

Erika D

Delicious as always! They finally got my boyfriend’s order right— sometimes the other locations give him the vanilla drink without the coffee. It was great!

Elise Rosen

This location IS TERRIBLE. Avoid. I waited 10 minutes to order and there was 1 person in front of me. Like how does it take 2 people working 10 minutes to make 2 drinks. One finished early and didn’t even take my order? These people are not Starbucks employees

dan hao

The service was so terrible. That lady looks unhappy, I will not go there anymore.

Alathia P.

Great experience. The two guys working there today did a fantastic job, all smiles and super kind and helpful. I barely had to wait at all after U ordered and my order was ready! The coffee was also very good.

Kaory Caori

I will never return to this location, terrible service. They did not serve me even half of the product that I ordered?

Rocio Rodriguez

??you are paying for an expensive coffee and also spending a delivery for a bad service?

Load More