Starbucks

6265 Coit Rd, Plano
(972) 689-0382

Recent Reviews

Viviana Godoy

I ordered ahead on the app to the wrong location (it was very very early in the morning!) and they were incredibly patient with me and made my drinks at this location and didn't make me feel stupid or bad about my mistake.They were extremely prompt and very kind! Small things like this really matter

Atmosphere: 5

Food: 5

Service: 5

Damon Didier

The best service I’ve ever received at a Starbucks…consistently. The person on the drive-through speaker is always friendly and today the person at the window chatted with me about weekend plans. This is unheard of for Starbucks and what makes me come back again and again. Thank you, Team.

Atmosphere: 4

Food: 4

Service: 5

Ballard Daniel

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Rynny 7

Terrell is SO AMAZING! He was so wonderful to my mom and I after having a really troublesome experience trying to access her birthday reward on her account with online customer service. He really made our evening, and we will absolutely keep coming back! Not to mention, the drinks are amazing at this location. Much love!

Atmosphere: 5

Food: 5

Service: 5

Kimberly Martinez

The older man at the drive thru is always so rude. I ordered a size Venti and was given a Grande. When I mentioned I ordered a Venti not a grande his reply was, "well here is says grande". Like sir I understand your screen shows grande but I'm telling you I ordered a Venti. It really wouldn't of been a big deal if he weren't so rude about it and didn't even offer to make it right. All he said was "well"...Main reason why I try not to visit this location anymore.

Food: 5

Service: 1

Yu Kan

Ordered tea… too much water… asked extra tea for more tea flavor… still didn’t have any tea flavor I always enjoyed….The girl made the tea was upset when I asked extra tea to add.(I only asked once)

Atmosphere: 1

Service: 1

Yousef Abuzahra

Nael is an amazing person with an amazing smile. He provided me with exceptional service and an exceptional experience. I am not usually a big coffee guy but he convinced me to try the iced white mocha. 10/10 experience.

Atmosphere: 5

Food: 5

Service: 5

yousef alshendi

Nael is a very fantastic employee. He was very nice. He recommended a couple of drinks. Thank you Nael.

bashar qadri

It was my first time at a Starbucks and Nael was very patient with me as I was trying to find what I wanted to order. He recommended me a couple different drinks based on what I told him I like. I will definitely be back.

Atmosphere: 5

Service: 5

Swapnil Pharate

Coffee at this Starbucks is never good . I have been there few times and disappointed with white chocolate mocha every time. It was watery , tasteless and not like good

Atmosphere: 5

Food: 1

Service: 4

Amber Miller

Jaiden is an amazing person and an amazing soul!!!! If 483,927 stars was an option, that would be her rating!!!! Plus at least 10! Thanks for the great start to my day, Jaiden!!!

Service: 5

M L

I sat down getting ready for a nice quiet Sunday work session on my laptop. The person that was cleaning the floor at 6 PM started pulling the chairs out from the tables. SCREECH!! The clatter and scraping was so loud I almost jumped out of my seat. I had to leave. It was extremely unpleasant. The store wasn’t closing until 9 PM but he made that floor cleaning a nightmare!

Atmosphere: 1

Food: 1

Service: 1

Janet B.

The people at this Starbucks are so friendly, I'll drive out of my way to come here! Very clean and professional, too.

Raj Samy

EXTREMELY very under performing team, customer service is way below starbucks standards.Ordered coffee & bacon gouda & egg sandwich.!!! OoooMmmmmmYyyyyy God !!! VERY old coffee, and about to expire sandwich. Grrrrr literally I spit that bite I took and trashed both.....unbelievable !!!

Atmosphere: 3

Food: 1

Service: 1

A Taylor

This location just does not know how to make a medicine ball! All they do is mix the two tea's and they don't add any honey or any lemonade (which makes the drink). I guess they think no one will notice. I've given them multiple chances and I'm just done I won't be going back.

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