Domino's Pizza

518 W Arapaho Rd, Richardson
(972) 235-3600

Recent Reviews

Nick Knack

CON ARTISTS AND ULTRARUDE: Don't see the original review we wrote, so just in case, here we go again. Received a coupon - 'FREE medium pizza with two toppings...order now!' So we tried to. Pulled up the site, went through ordering and checkout (expected the five dollar delivery fee since we've ordered from Dominos before and hey! The pizza IS free, right?). Well, no. Can't check out because twenty dollars in additional food needs to be added to order. Nowhere in the coupon is that stated. Nowhere. Just a bold scummy con artist move. Called and tried to talk to both Kayla and Adriana, each unprofessional, insulting and needlessly horrible in her own way and each claiming to be the location's GM. In sort: 'You don't like how we run our business? Go order somewhere else. We have more than enough customers. Don't care about your so-called complaint'. CLICK. Twice.So: By all means, order from Kayla and Adriana. We're certainly confident they won't mess with your food or bank or credit card info, based on their attitudes.Yes. Yes, order from them. And enjoy your 'free' pizza.*And they sent the SAME scam coupon again within minutes. How does anyplace this dishonest and rude stay in business?

Atmosphere: 1

Food: 1

Service: 1

M MI

Used my rewards points for a free pizza. I know it was free but it looks like it was dropped on the ground. And it’s ice cold. Got a 2 litre of sprite and tipped $7 on the $8 total. Thanks for turning me back on to papa Johns.

Food: 1

Elias Zewdu

They did not bother to get the order right. Specifically asked over the phone one thing and we got a different order. They did not take time to confirm the order too.

Atmosphere: 1

Food: 2

Service: 1

Alex McCoy

I had gone in the evening the other day and the hispanic girl at night was really helpful with my app not fully sending my order and customizing. Took exactly 5 minutes like she said for my pizza! Adrianna I believe? Amazing service and amazing worker!

Atmosphere: 5

Food: 4

Service: 5

J P

Great Dominoes location! Great team work and service. The manager there is excellent and is on top of things in a good way! Customer service: 10/10

Atmosphere: 5

Food: 5

Service: 5

Richard Flanagan

Has messed up order just about every time. They dont answer their phone when you try to call to correct issue.

Atmosphere: 1

Food: 1

Service: 1

Jonathan McDaniel

The worst dominoes in the DFW. I ordered a meat lovers and got a cheese puddle on my pizza. Thanks to all the inept workers over there.

Atmosphere: 1

Food: 1

Service: 1

Ryan Crump

Great Dominos location. Quick and consistent. The guys working were great tonight. The one working the front fixed my pizza super quick, even though it was really my fault. Brandon maybe? Didn’t catch his name all the way.

Atmosphere: 5

Food: 5

Service: 5

Shashank Saxena

Second time in 3 days their card system is down, I don’t carry cash. What a waste of my resources.

Atmosphere: 1

Service: 1

Amanda Carroll

Absolutely wonderful. EVERYTHING!!

Atmosphere: 5

Food: 5

Service: 5

Carlos Vivas

I recommend the individual pizza. Super crispy, too good. The one of your taste. Pepperoni mine with extra pepperoni ?

Atmosphere: 5

Food: 5

Service: 5

Carmen F.

The man who makes the deliveries is a complete idi@t and the ones who serve dominoes are useless

Bela de Leon

Food wasn’t delivered after 45 minutes yet order said complete. Once we called to let them know they said there was a mix up and they would put in a new order (they did not apologize for the inconvenience). It’s understandable for mix ups like this to happen but certainly at least part of the order should be refunded or they should offer some sort of voucher as an apology for the long delay (or at the very least a verbal apology). Bad management from this location, do not recommend them.

Atmosphere: 1

Food: 1

Service: 1

Grayson Gammill

I arrived as my pizzas were supposed to be ready to be told that one of my pizzas was made incorrectly and that they would remake it. 20 minutes later when I asked if my order was ready I was told they hadn’t started the remake yet. Ended up waiting in the store for 30 minutes for the remake while my correctly made pizza grew cold. I am extremely frustrated and disappointed in this experience

Mylla James

The worst delivery experience I've had in my life. Colton showed up without my 2liter or dipping sauces and when I asked if he was going to bring them back he told me I would need to go up there and grab it myself or call and ask for a refund. I called and they said it would be resent out. now been so long I am eating my pizza with no sauce or drink. NEVER ORDER HERE

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