“Not a fan of the pickup machine, it never works and I cant open the door from my side so I always wait while the person troubleshoots the issue. After 1-3min they usually end up handing it to me. Its not the fault of the people working in the store(im sure they hate it too) but its incredibly frustrating. I just want to say "hand me my d@#n pizza". This is a perfect example of some higher up in the corporate office coming up with ignorant things that they think will be a good idea but its not because they've never worked in one of the stores. 5 stars for the crew in the store but 1 star for the guy who came up with the pick up machine“
“I gave them a 4 star in the past because it was a 4 star but one of the times I came for pizza the center was literally raw as in when you pick up a slice it didn't stuck out as it should it dangled and the tipping fell right off. I took it back and showed the person at the front, and he didn't seem at all concerned. All he said was he had another one and handed it to me. I did open it to make sure, and it looked OK or what I thought, but as soon as I got home, the same thing happened, so I just tossed it and got food elsewhere. Sometimes, the pizza is fine, but then it's not.“