Dear Management Team,I am writing to express my profound disappointment with the recent experience I had at your establishment. As someone who used to work within walking distance of this location, I have fond memories of great food, excellent management, and a dedicated staff. Unfortunately, those memories have been tarnished by a recent visit.Approximately seven years ago, something changed. The service quality plummeted, and the food took a nosedive. I hoped that time would heal these wounds, but alas, my optimism was misplaced.This morning, I decided to give your establishment another chance. I placed my order through the app, opting for curbside pickup. As I sat there, watching cars breeze through the drive-thru, I realized there was no pickup option for curbside on the app, frustration mounted as the minutes ticked by.After a seemingly endless 15-minute wait, I ventured inside. To my dismay, my order sat neglected on the pickup rack. The food was cold, and worse yet, my burrito lacked the promised rice—a far cry from the appetizing picture displayed in the app.Seven years have passed, and yet this location remains disorganized and inefficient. It pains me to say this, but you have permanently lost my business. I will be taking my patronage elsewhere—specifically, to Taco Bueno.Sincerely,A Former Loyal Customer
Atmosphere: 1
Food: 2
Service: 1
F Flores
I’ve had many steak fajita quesadillas from Taco Cabana & today’s was the worst. It was 90% cheese, 5% pico de gallo & 5% meat & tasted horrible. 3/3/24
Food: 1
Service: 3
michael coterill
Their cheese enchiladas are pretty good.
Atmosphere: 5
Food: 5
Service: 5
Christian
Everytime i go i feel bad for the workers because it doesnt ever seem to be more than 2 people working at a time for the whole store. I have alot of respect for the manager named Savon there, person in front of me was being incredibly rude and she dealt with that with more patience than i ever could. Whatever theyre getting paid its not enough. That being said the food is okay. Worth it for the price.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Street Tacos
Tim R.
Food has become so meeehh..the food is TOO salty and the flautas were WAY too saturated with oil.at Taco Cabana. The only bright spot is it is very clean and the employees are REALLY helpful,serviceful, and friendly here!Vegetarian options: Black bean tacos and combo for one but they could be cooked in bacon or lard...I'm not sure
Atmosphere: 3
Food: 3
Service: 5
Mary Imran
Well…let’s see, staff was friendly. Food wasn’t great. Cheaper ingredients and you can taste it. Can’t say it is on my go-to list for dinner. However, they make a $3 frozen margarita. ? If you want a no-frills, inexpensive evening… the margaritas and fried munchies hits the spot!
Atmosphere: 3
Food: 2
Service: 4
Mark Fox
Great breakfast tacos!
Atmosphere: 5
Food: 5
Service: 5
M Chu
Unfortunately, the dining room smelled of boiled eggs or sewage the whole meal. This made the visit quite stomach churning. Employee was pleasant and helpful. Food was average. Salsa bar was lacking. Probably won't be coming back to this location nor recommend anyone doing so.
The bathroom was gross and smelled like sewage. The floor was wet around the toilets. There were tortillas on the floor and stacked up on the machine. The Pico smelled sour, rice was hard, chicken fajitas were black from sitting on the grill and guac was brown. I let the staff know and they said they were not aware of any of this. Based on the reviews the owner should know there is a problem.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Fajita
Ra’Shun D
Stood 10 minutes waiting for cashier to take my order….hes at the Christmas decorations tryna play music…could’ve did that after getting orders.i ordered to go & decided to just sit & eat…i open my God it’s the wrong order…I go back & tell them..just bc I said to go doesn’t mean screw my order…everyone in there is not up to
Atmosphere: 1
Food: 1
Service: 1
Corey Covers_ALL
They are refusing to make food at 9pm because "they're already cleaning the grill to close" but don't close until 10... ridiculous. Whoever the manager is needs to get ontop of their employees.
Atmosphere: 3
Food: 4
Service: 1
Jesus Lozoya
They promised 10 minutes Waiting for more than 30 minutes on Sunday , i do not recommended.
Atmosphere: 4
Food: 4
Service: 3
Kelsey Clayton
They have roaches! They are not clean , food always appears to be sloppy will never eat at this location again.
Extra stuffed burritos
Atmosphere: 5
Food: 5
Service: 5
Love there breakfast taco
Atmosphere: 5
Food: 5
Service: 5
Dear Management Team,I am writing to express my profound disappointment with the recent experience I had at your establishment. As someone who used to work within walking distance of this location, I have fond memories of great food, excellent management, and a dedicated staff. Unfortunately, those memories have been tarnished by a recent visit.Approximately seven years ago, something changed. The service quality plummeted, and the food took a nosedive. I hoped that time would heal these wounds, but alas, my optimism was misplaced.This morning, I decided to give your establishment another chance. I placed my order through the app, opting for curbside pickup. As I sat there, watching cars breeze through the drive-thru, I realized there was no pickup option for curbside on the app, frustration mounted as the minutes ticked by.After a seemingly endless 15-minute wait, I ventured inside. To my dismay, my order sat neglected on the pickup rack. The food was cold, and worse yet, my burrito lacked the promised rice—a far cry from the appetizing picture displayed in the app.Seven years have passed, and yet this location remains disorganized and inefficient. It pains me to say this, but you have permanently lost my business. I will be taking my patronage elsewhere—specifically, to Taco Bueno.Sincerely,A Former Loyal Customer
Atmosphere: 1
Food: 2
Service: 1
I’ve had many steak fajita quesadillas from Taco Cabana & today’s was the worst. It was 90% cheese, 5% pico de gallo & 5% meat & tasted horrible. 3/3/24
Food: 1
Service: 3
Their cheese enchiladas are pretty good.
Atmosphere: 5
Food: 5
Service: 5
Everytime i go i feel bad for the workers because it doesnt ever seem to be more than 2 people working at a time for the whole store. I have alot of respect for the manager named Savon there, person in front of me was being incredibly rude and she dealt with that with more patience than i ever could. Whatever theyre getting paid its not enough. That being said the food is okay. Worth it for the price.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Street Tacos
Food has become so meeehh..the food is TOO salty and the flautas were WAY too saturated with oil.at Taco Cabana. The only bright spot is it is very clean and the employees are REALLY helpful,serviceful, and friendly here!Vegetarian options: Black bean tacos and combo for one but they could be cooked in bacon or lard...I'm not sure
Atmosphere: 3
Food: 3
Service: 5
Well…let’s see, staff was friendly. Food wasn’t great. Cheaper ingredients and you can taste it. Can’t say it is on my go-to list for dinner. However, they make a $3 frozen margarita. ? If you want a no-frills, inexpensive evening… the margaritas and fried munchies hits the spot!
Atmosphere: 3
Food: 2
Service: 4
Great breakfast tacos!
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, the dining room smelled of boiled eggs or sewage the whole meal. This made the visit quite stomach churning. Employee was pleasant and helpful. Food was average. Salsa bar was lacking. Probably won't be coming back to this location nor recommend anyone doing so.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chicken Fajita
Restaurantji Recommends
The bathroom was gross and smelled like sewage. The floor was wet around the toilets. There were tortillas on the floor and stacked up on the machine. The Pico smelled sour, rice was hard, chicken fajitas were black from sitting on the grill and guac was brown. I let the staff know and they said they were not aware of any of this. Based on the reviews the owner should know there is a problem.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Fajita
Stood 10 minutes waiting for cashier to take my order….hes at the Christmas decorations tryna play music…could’ve did that after getting orders.i ordered to go & decided to just sit & eat…i open my God it’s the wrong order…I go back & tell them..just bc I said to go doesn’t mean screw my order…everyone in there is not up to
Atmosphere: 1
Food: 1
Service: 1
They are refusing to make food at 9pm because "they're already cleaning the grill to close" but don't close until 10... ridiculous. Whoever the manager is needs to get ontop of their employees.
Atmosphere: 3
Food: 4
Service: 1
They promised 10 minutes Waiting for more than 30 minutes on Sunday , i do not recommended.
Atmosphere: 4
Food: 4
Service: 3
They have roaches! They are not clean , food always appears to be sloppy will never eat at this location again.
Atmosphere: 1
Food: 1
Service: 1