Buffalo Wild Wings

5520 W Grand Pkwy S, Richmond
(281) 232-7024

Recent Reviews

gmaxwell max

We arrived at Buffalo Wild Wings at 12:27. We were told they had stopped serving alcohol and food. And food? So does the restaurant close at 12:30 or 1am?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

ghxst

the server john really put me onhe told me about i had to download the buffalo wild wings app and i could get as many wings for free as i buyi ordered 6 bone in wings and they matched it to 12.this deal is on tuesday’s for people that use their appthe jameson shot was 4$ which is absolutely unheard of at a restaurant or bar just crazy he said that’s everyday that definitely worked on me im going to be going there next tuesday

Atmosphere: 5

Food: 5

Service: 5

Alexander Mount

I’ve done work for Buffalos all over Houston and I’ve gotta say this is BY FAR the worst buffalo I’ve ever had to work for. Most consistent thing about this is place is the amount of poor reviews and horrible service.

Atmosphere: 1

Food: 1

Service: 1

mike canvas

Always grab Togo here and the staff have been very nice and friendly. Service is pretty fast when it comes to picking up online orders. They don’t get too busy during the day so it’s a great time to dine in if you want some peace and quiet. Overall, great location, close to a lot of shopping stores!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Traditional Wings, Onion Rings, Hamburger, Spicy Garlic, French Fries, Potato Wedges

cg

Don't wonder why business isn't doing well when you have employees who don't hesitate to say "I just work here." Don't blame the economy, inflation or current president.

Food: 3

Service: 1

Manuel Mendoza

Terrible service, very disappointed that they could not have service on time for the Superbowl. And yes i know it is obvious that demand will be very high on that date. But we requested 2 days before and set up the time.Went there to pick up on time and they say “come back in 1 hr”. Came back after 1 hour and they say “it will be one more hr”. A few minutes later they start recommending people to ask for a refund, which we did.These guys do not properly set service according to their capacity, they just let you order and they make sure to disappoint!!!Never ordering from this place again!

Service: 1

Bích Phượng _ Rachel Lynell

I ordered online and it took them 2 hours to get it done. Worst experience ever!

Atmosphere: 1

Food: 1

Service: 1

Keaton Toevs

Bro I order they door dash and immediately called after to ask and make sure they're extra cripy the guy said they're already done in the hit box and they should be crispy... bro I order 2 mins ago your lying nah I'm looking at them there is no way they're done nor are they extra crispy if they're done 2 mins after I order on door dash your just lazy.

Atmosphere: 1

Food: 1

Service: 1

Andy

I paid with a credit card I hardly use anywhere and 3 days later, there is a unauthorized transaction on my card. I called credit card company to shut the card down. When I called the restaurant to talk to manager to make them aware, the person answering the phone (who was also the person taking call-in orders) said he was the manager. Very suspicious.

Atmosphere: 4

Food: 5

Service: 1

AgentsPlanet

Love B-dubs! They have their own good brew too. Aside from the cackling laughter from one table, good atmosphere too.

Atmosphere: 4

Service: 5

Alex htx89

HORRIBLE SERVICE.There is a reason why this place is empty on a Friday night.This place is GHETTO.No waiters walked up to us, I asked if there are any waiters/waitresses working and the goofy kid says "I ain't got nothing to do with that so don't come ask me" hoodbooger snot nosed pimply faced punk. This place is gonna cave and now I'm at Big City Wings chowing down and receiving stellar customer service.

Atmosphere: 1

Food: 1

Service: 1

Steph D.

Not super fun, kind of dark and boring inside -- on a Saturday afternoon?!?! Wings were good and cooked to my order -- All Flats, Well done.The service was friendly but lacked energy or enthusiasm. I can't quit putting my finger on it. But it just seems like things have gone down hill a little.

joe fling

Ive enjoyed ever visit to your many locationsBurgers are great!I have one piece of advice for corporateYour name makes me think you are like raising canes...nothing but chicken wings or stripsI had pretty much vowed to never go until my 30 year old son took me onceWhat a surpriseAdvertising should stress the varied menu

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: French Fries, Hamburger

Imani Hall

Cashier was very friendly and got our food out to us pretty fast. The food was only ok though the wings were really dry.

Food: 3

Service: 5

Samira Ordonez

My husband and I used to love this place but it has gotten so bad, necker again. Service was horrible the wait time to get the food was more than suppose too. I wouldn’t recommend at all.

Atmosphere: 1

Food: 2

Service: 1

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