The quality and quantity of cheese and other toppings is way better and bigger than the national pizza chains. The salads are way above average and incredibly fresh.Be warned: Once you try Pepperoni's you'll be hooked.Ordering from a smartphone is tricky, but online works fine when using a PC. Tip: Sign up for their rewards program. You'll get some nice deals and they only email you 2-3 times a week (no spam bombing).Vegetarian options: Vegetarian/Vegan options are available, including meatless pepperoni. See their website for details and options.Dietary restrictions: They offer options for gluten-free crust.
Jennifer Royer
This is my favorite pizza place!I have been going to Pepperoni’s since I was young in Sugar Land!I had a small issue awhile back, but when I called & spoke to the manager he made sure it was taken care of!The pizza is always delicious and the staff is very friendly!I highly recommend the pizza here!
Connie Ford-Washington
Very good customer service on the phone and in person. Pizza I normally order is pepperoni which is my grandsons favorite.
Cleve Bettis
Wait was horrendous..it happens...but customer service was top notch and handled the issue appropriately and pizza was on point!
Patrick Ryan
This Pepperoni’s restaurant is the worst. They always take 10-15 minutes longer than the scheduled pickup time, and it’s not because they are busy. Almost half of the time I place an order for my family that has dietary restrictions due to allergies and other medical conditions, they screw up the order. I can overlook once or twice, but we order from here regularly.One time they had to make one of my pizzas 3 times when the ticket clearly told them what to put on the pizza AND what to leave off of it. As of right now, I’m still waiting for my order to be completed correctly…35 minutes past the scheduled pickup time.There is almost never someone who looks like an adult working in the restaurant. The manager on duty often is a teenager…if there is a manager at all.I don’t know why I keep ordering from this restaurant, aside from having gluten-free crust and non-dairy cheese options…I wouldn’t.
Zara Syed
Horrible. Ordered a Greek salad without the chicken and they gave me old mushy greens with cheese sprinkled on it. The cost? $8.99. Rip off. Never coming here again. Please look up the recipe for a Greek salad. Goodness!
Yumna Jafri
Not only does everything taste expired, it arrived an hour after expected time. Tikka masala side was okay.
Z Bryant
Food was all that, along with the J*** wings and the Spicy Korean BBQ wings! Great customer service by Jonathan Bryan!
Tori J
Today we received rotten, brown and slimy lettuce in our salad. The mozzarella sticks were hard as a rock. The pizza was ok, but cold by the time it was delivered. The quality at this location has been getting worse and worse. We won’t be ordering from here again.
Adrian Pena
While the pizza and the wings are delicious, it's ridiculously AWFUL ordering from this place. Of the 4 times I have ordered from this place, not once has it taken less than 20 minutes to ORDER a simple pepperoni pizza.There is not a high volume of calls, and I have only been placed on hold once, however the girl taking orders is terribly long winded. On top of her talking ridiculously slow she asks the same questions 4 times although she has already confirmed your address and name and number she feels the need to have you repeat it a fifth time (even if it's just a simple single pepperoni pizza.). Even when you tell her that your order is complete she feels it's necessary to ask you 6 more times if you would like wings or drinks. Then she tries to insist you give an amount to tip for the driver before she even gives you at total for your order. She asks if you would like to pay cash or card however, refuses to accept cash anytime of the day. She has seriously convinced me to start ordering from Papa John's instead.
Great place! Took my grand-daughter there. We ordered a gluten-free pizza with marinara and pineapple on it...no cheese....and it was really good! Great service too!?
Alex
very good pizza, even after putting in fridge, the next day it feels fresh after heating it up.
MissingYou Madly
The quality and customer service has TANKED over the past few years. I am extremely understanding of the plight of the small business owner, especially in a pandemic. However, that doesn’t negate that my hard earned money shouldn’t be valued. I pay for a service/good and in exchange the business should provide what they said they would. They have consistently gotten orders wrong, been 30-45 minutes late on PICK UP ORDERS, and frankly don’t give a care about the customer, especially at this location. The ingredients are still pretty ok quality but you can tell that those preparing the food have no clue what they are doing. It’s sad. I’ve been a Pepperonis fan for over a decade but it’s time to take my business elsewhere.
Jimmy Solis
I would give 5 stars but I only ate 1 thing from the menu today. I will say that the, build your own, calzone is a great idea. Next time I'm on that side of town I'll be stopping by again.
Fullcircle
This place was fairly empty. And still there was 45 mins wait for my Pizza. Ended up not ordering and leaving.
The quality and quantity of cheese and other toppings is way better and bigger than the national pizza chains. The salads are way above average and incredibly fresh.Be warned: Once you try Pepperoni's you'll be hooked.Ordering from a smartphone is tricky, but online works fine when using a PC. Tip: Sign up for their rewards program. You'll get some nice deals and they only email you 2-3 times a week (no spam bombing).Vegetarian options: Vegetarian/Vegan options are available, including meatless pepperoni. See their website for details and options.Dietary restrictions: They offer options for gluten-free crust.
This is my favorite pizza place!I have been going to Pepperoni’s since I was young in Sugar Land!I had a small issue awhile back, but when I called & spoke to the manager he made sure it was taken care of!The pizza is always delicious and the staff is very friendly!I highly recommend the pizza here!
Very good customer service on the phone and in person. Pizza I normally order is pepperoni which is my grandsons favorite.
Wait was horrendous..it happens...but customer service was top notch and handled the issue appropriately and pizza was on point!
This Pepperoni’s restaurant is the worst. They always take 10-15 minutes longer than the scheduled pickup time, and it’s not because they are busy. Almost half of the time I place an order for my family that has dietary restrictions due to allergies and other medical conditions, they screw up the order. I can overlook once or twice, but we order from here regularly.One time they had to make one of my pizzas 3 times when the ticket clearly told them what to put on the pizza AND what to leave off of it. As of right now, I’m still waiting for my order to be completed correctly…35 minutes past the scheduled pickup time.There is almost never someone who looks like an adult working in the restaurant. The manager on duty often is a teenager…if there is a manager at all.I don’t know why I keep ordering from this restaurant, aside from having gluten-free crust and non-dairy cheese options…I wouldn’t.
Horrible. Ordered a Greek salad without the chicken and they gave me old mushy greens with cheese sprinkled on it. The cost? $8.99. Rip off. Never coming here again. Please look up the recipe for a Greek salad. Goodness!
Not only does everything taste expired, it arrived an hour after expected time. Tikka masala side was okay.
Food was all that, along with the J*** wings and the Spicy Korean BBQ wings! Great customer service by Jonathan Bryan!
Today we received rotten, brown and slimy lettuce in our salad. The mozzarella sticks were hard as a rock. The pizza was ok, but cold by the time it was delivered. The quality at this location has been getting worse and worse. We won’t be ordering from here again.
While the pizza and the wings are delicious, it's ridiculously AWFUL ordering from this place. Of the 4 times I have ordered from this place, not once has it taken less than 20 minutes to ORDER a simple pepperoni pizza.There is not a high volume of calls, and I have only been placed on hold once, however the girl taking orders is terribly long winded. On top of her talking ridiculously slow she asks the same questions 4 times although she has already confirmed your address and name and number she feels the need to have you repeat it a fifth time (even if it's just a simple single pepperoni pizza.). Even when you tell her that your order is complete she feels it's necessary to ask you 6 more times if you would like wings or drinks. Then she tries to insist you give an amount to tip for the driver before she even gives you at total for your order. She asks if you would like to pay cash or card however, refuses to accept cash anytime of the day. She has seriously convinced me to start ordering from Papa John's instead.
Restaurantji Recommends
Great place! Took my grand-daughter there. We ordered a gluten-free pizza with marinara and pineapple on it...no cheese....and it was really good! Great service too!?
very good pizza, even after putting in fridge, the next day it feels fresh after heating it up.
The quality and customer service has TANKED over the past few years. I am extremely understanding of the plight of the small business owner, especially in a pandemic. However, that doesn’t negate that my hard earned money shouldn’t be valued. I pay for a service/good and in exchange the business should provide what they said they would. They have consistently gotten orders wrong, been 30-45 minutes late on PICK UP ORDERS, and frankly don’t give a care about the customer, especially at this location. The ingredients are still pretty ok quality but you can tell that those preparing the food have no clue what they are doing. It’s sad. I’ve been a Pepperonis fan for over a decade but it’s time to take my business elsewhere.
I would give 5 stars but I only ate 1 thing from the menu today. I will say that the, build your own, calzone is a great idea. Next time I'm on that side of town I'll be stopping by again.
This place was fairly empty. And still there was 45 mins wait for my Pizza. Ended up not ordering and leaving.