I placed an order through the app to be picked up through the drive-thru. When I got there, they told me to come inside. If I wanted to come inside, I would have chose that option. Second, I go inside and there is a line of people waiting on there order just like me. They are very understaffed, it seems. I only saw 1 employee the whole time I was there. Last, I get home and find my flautas are rubbery (like they have sat out forever) and my steak fajita burrito has NO STEAK! It's literally a tortilla with rice, beans, and mush. No fajita meat whatsoever, and I paid almost $10 just for the damn burrito! I will not be going back to this POS location, and I highly recommend you don't either. This is not the first issue I have had with this location, FYI. It is simply the worst issue I have experienced and is a sign that things will only get worse going forward. Buyer beware.
Atmosphere: 2
Food: 1
Service: 1
Stephanie Rouse
It's Taco Cabana. There's nothing fantastic about it but my food was fresh and everything tasted good. Some TCs have really slow service, but this one does pretty good IMO.
Food: 4
Recommended dishes: Street Tacos, Breakfast Tacos
Marco Mireles
If you want to wait 30+ mins for a regular order, not even get what ordered, and for the manager to tell you they don’t refunds after all that, this is the place to go to. I’m not sure how corporate allows this place to run so poorly without any improvement.
Atmosphere: 1
Food: 1
Service: 1
Marie Janae
I just spent $40 on tacos i can’t eat. This meat is over cooked and burned. I am pissed customer service terrible. Overall terrible location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
Richmond Alang
Great
Atmosphere: 5
Food: 5
Service: 4
Anna S
Y’all this is truly the WORST location. I love Taco Cabana, but this service and quality is so bad that I am shocked it’s not closed down yet. Go to Sugar Land or Katy- trust
Atmosphere: 1
Food: 1
Service: 1
Christal Seahorn
Was freezing the day I went, so they let me drive through for a call ahead order. Very friendly and patient staff. Food was fresh and hot and consistent with TC food. Tortillas were fluffy and yummy. Good communication and quick service.Parking: Easy parkingWheelchair accessibility: Whole place has wheelchair accessibility.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Enchiladas with Chicken Flautas, Nachos
Marcus Hancock
Went through the drive thru about 6 o'clock on the evening. Spent extra time ordering, I'm on keto so I have to be specific. I ordered chicken bowl with no rice no beans and no shell and my gf wanted chips and cheese. Well I get home and there's rice and beans in my bowl. Covering everything so I can't eat it. We also didn't get the chips, Screw this location. I'm pissed, $30 for nothingDietary restrictions: Keto
Atmosphere: 1
Food: 1
Service: 1
Dan Hogan
2nd time I've been here in a week. Food was cold again. Arrived approx. 7pm 1-15-24. There was no one in drive thru. Food took longer than average wait time and was NOT HOT OR EVEN WARM!
Food: 3
Service: 2
Melissa Reinsch
Food is fine. Service is very slow for a drive-thru.
At this location, it took time for food to come out, but it was worth the wait. The food was hot ? and ready. Great ?? job!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos
La K
The hours of operation for Thursday shows 12 midnight. I went to the drive thru and sat for 5 mins and no one answered. Pulled up to the window and still no answer. But I could see a customer and tree he employees on the inside. There was another car that was also behind me that did the same. If the hours are incorrect or the employees are not doing their job they shouldn’t be employed.
Atmosphere: 1
Food: 1
Service: 1
Alexis J.
Waiting at the drive thru for a good 5 minutes without anyone coming to address. Drove up to the window and no was there. I drive around the restaurant and see all the workers sitting around talking. The food is okay but what can you expect from a fast food place. Kids just sitting around for a paycheck without doing any work.
J.T. Zory
Don't go here. The staff is either lazy ignorant or can't read or all of the above. Food was ice cold and didn't include the sauces I ordered also didn't contain the ingredients in the order. Real simple morons just have to know how to read a ticket!
Food: 1
Service: 1
rhonda dewalt
The wait time at this place is ridiculous. Doesn't matter if the order is called in, you still have to wait!
I placed an order through the app to be picked up through the drive-thru. When I got there, they told me to come inside. If I wanted to come inside, I would have chose that option. Second, I go inside and there is a line of people waiting on there order just like me. They are very understaffed, it seems. I only saw 1 employee the whole time I was there. Last, I get home and find my flautas are rubbery (like they have sat out forever) and my steak fajita burrito has NO STEAK! It's literally a tortilla with rice, beans, and mush. No fajita meat whatsoever, and I paid almost $10 just for the damn burrito! I will not be going back to this POS location, and I highly recommend you don't either. This is not the first issue I have had with this location, FYI. It is simply the worst issue I have experienced and is a sign that things will only get worse going forward. Buyer beware.
Atmosphere: 2
Food: 1
Service: 1
It's Taco Cabana. There's nothing fantastic about it but my food was fresh and everything tasted good. Some TCs have really slow service, but this one does pretty good IMO.
Food: 4
Recommended dishes: Street Tacos, Breakfast Tacos
If you want to wait 30+ mins for a regular order, not even get what ordered, and for the manager to tell you they don’t refunds after all that, this is the place to go to. I’m not sure how corporate allows this place to run so poorly without any improvement.
Atmosphere: 1
Food: 1
Service: 1
I just spent $40 on tacos i can’t eat. This meat is over cooked and burned. I am pissed customer service terrible. Overall terrible location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak
Great
Atmosphere: 5
Food: 5
Service: 4
Y’all this is truly the WORST location. I love Taco Cabana, but this service and quality is so bad that I am shocked it’s not closed down yet. Go to Sugar Land or Katy- trust
Atmosphere: 1
Food: 1
Service: 1
Was freezing the day I went, so they let me drive through for a call ahead order. Very friendly and patient staff. Food was fresh and hot and consistent with TC food. Tortillas were fluffy and yummy. Good communication and quick service.Parking: Easy parkingWheelchair accessibility: Whole place has wheelchair accessibility.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Enchiladas with Chicken Flautas, Nachos
Went through the drive thru about 6 o'clock on the evening. Spent extra time ordering, I'm on keto so I have to be specific. I ordered chicken bowl with no rice no beans and no shell and my gf wanted chips and cheese. Well I get home and there's rice and beans in my bowl. Covering everything so I can't eat it. We also didn't get the chips, Screw this location. I'm pissed, $30 for nothingDietary restrictions: Keto
Atmosphere: 1
Food: 1
Service: 1
2nd time I've been here in a week. Food was cold again. Arrived approx. 7pm 1-15-24. There was no one in drive thru. Food took longer than average wait time and was NOT HOT OR EVEN WARM!
Food: 3
Service: 2
Food is fine. Service is very slow for a drive-thru.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Breakfast Tacos
Restaurantji Recommends
At this location, it took time for food to come out, but it was worth the wait. The food was hot ? and ready. Great ?? job!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos
The hours of operation for Thursday shows 12 midnight. I went to the drive thru and sat for 5 mins and no one answered. Pulled up to the window and still no answer. But I could see a customer and tree he employees on the inside. There was another car that was also behind me that did the same. If the hours are incorrect or the employees are not doing their job they shouldn’t be employed.
Atmosphere: 1
Food: 1
Service: 1
Waiting at the drive thru for a good 5 minutes without anyone coming to address. Drove up to the window and no was there. I drive around the restaurant and see all the workers sitting around talking. The food is okay but what can you expect from a fast food place. Kids just sitting around for a paycheck without doing any work.
Don't go here. The staff is either lazy ignorant or can't read or all of the above. Food was ice cold and didn't include the sauces I ordered also didn't contain the ingredients in the order. Real simple morons just have to know how to read a ticket!
Food: 1
Service: 1
The wait time at this place is ridiculous. Doesn't matter if the order is called in, you still have to wait!