Whataburger

4817 Waterview Town Center Dr, Richmond
(281) 201-6625

Recent Reviews

Michael

I recently visited here and unfortunately, the experience was disappointing. Despite the appealing menu options, the service was incredibly slow and disorganized. The staff seemed indifferent and lacked basic courtesy. Orders were mixed up, and there was a lack of cleanliness in the dining area. Overall, the poor service overshadowed any enjoyment of the food, making it a forgettable experience. I try to keep giving this restaurant numerous chances and they fail me everytime. They need to clean house.

Atmosphere: 1

Food: 1

Service: 1

Faiza Badarpura

Waited over 1 hour to get my food at a fast food place.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Whataburger, Chicken Sandwich

Öznur Usta

Worst place I’ve ever seen , They’re making you wait so long , Don’t come here

Aftab Chagani

What experience I had this morning I ordered $60 worth of breakfast when breakfast arrived no catchup no syrup for pancake upon calling the store. They said oh come pick it up. If I wanted to go pick it up I wouldn’t have my $12 and delivery and service fees. Lady manager on the phone was very rude up on asking her. Can I speak to your manager? She said you are speaking to a manager and start laughing. Don’t waste your money at this location. It makes all Whataburger looks bad. This is not how Whataburger treat us I hope corporate read this email and take action. I’m looking at all the review for last four weeks. It’s all same experience.

Food: 1

Service: 1

Recommended dishes: Whataburger

shanna byrd

I placed a $70 order online did not receive any syrup for pancakes or any catch up for hash brown when I called the location manager said I’m sorry come get it. Why would I pay for delivery if I had to go pick it up then she started laughing at me, no wonder they have less than 3.5 stars be careful. The Managment sucks. She have no Managment scale.

Atmosphere: 1

Food: 1

Service: 1

antony pineda

They are too rude and serve

Service: 1

Deadpool Gambino

Horrible service by Amber the mgr super rude, talking about my age for no reason disrespectful should not have any type of managerial position I would strongly recommend staying away from this location, and she should definitely get retrained on

Atmosphere: 1

Service: 1

Ethan Epple

There might as well be no one working at this place you will wait 30-1:30 waiting on

Atmosphere: 1

Food: 1

Service: 1

TARIQ Iqbal (RAJ)

I found prices to b steep.well.average burger.no ice for drinks.

Atmosphere: 2

Food: 2

Service: 3

carlos miller

James the manager really helped me out on correcting a pass order from the week before keep up the good work James definitely see why your the

Atmosphere: 5

Food: 5

Service: 5

Tony Acciarri

Love this location. Super friendly people working there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Crystal Ryle (chaoticallycrystal)

Consistently slower than any other Whataburger I go to. 25 min wait for drive through.

Atmosphere: 4

Food: 5

Service: 1

Jon S

Food was fresh and the restaurant was very clean. Kids working here were nice and helpful. Nice

Atmosphere: 5

Food: 4

Service: 5

Manuel Jalomo

Asked for unsweetened tea got something with raspberry not good and they want fifteen dollars an

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Whataburger

Breanna Richardson

This location sucks. Poor professionalism they do not get your order right. We waited over 20 minutes at the drive through and the guy tells us to order at the pickup window just to wait another 20 minutes after we paid then get the wrong order. All the other fast food restaurants in this area are great DO NOT GO HERE!!!

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