I just wanna come here and thank David (hopefully future manager) for his great customer service our food was incorrect and he did not hesitate to fix the issue. Thank you.
Food: 5
Service: 5
Laura Rumsey
Papa Murphy’s take and Bake Pizza is Amazing. Great Customer service. We Love it!
Atmosphere: 5
Food: 5
Service: 5
C. W.
I already love the pizza. Daylan and David were just so nice. Great staff. I’ll be back! ;)
Atmosphere: 5
Food: 5
Service: 5
Darlene KEE CASPER
Placed an order for three items abs when order was picked up; there were only 2 items as my husband picked up the order. When my husband got home and I told him there was an item missing, he said that was all they had for pickup in the spot. Tried calling and the phone just kept ringing. Emailed the boss because I’ve dealt with issues in the pass and as of today, no response. Also, the pizza that was made had very little cheese on it and also sent him a picture of that as well, still no response. I am a regular that orders weekly and to get this kind of treatment, is unprofessional.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Garlic Calzone
Oak
Awesome pizza, love that I can buy and bake the next day
Atmosphere: 5
Food: 5
Service: 5
Bo Blair
Fast, fresh, convenient take and bake.
Tommyjoe Edwards
Ordered online about 2 hours ahead. Got there and no pizza or Cinnamon Wheel. Finally got a pizza but no Cinnamon Wheel. No refund and no help at store. Used to be a favorite. Edit-finally got refund after writing corporate since local store could not help.
Atmosphere: 1
Food: 1
Service: 1
Colton Register
Always have loved papa Murphys but over the last year or so the service is good, the employee is friendly and informative. The issue I have it wether it's the slowest day or the busiest day there is there is always only one employee scheduled to work, got told today that it'd be an hour wait before I even asked to place an order. Just tired of the service times lately
Atmosphere: 3
Food: 4
Service: 1
Carter Folkestad
Site doesn't work and they weren't taking orders over the phone..... Terrible customer service
Joshua Davila
Not everyone knows your establishment doesnt sell cooked pizza. The cashier doesnt seem to tell that to customers when they go buy it. It caused a big problem with the party who was going to eat this dinner as I ordered two pies and they were made raw. Then the amount of onions they put into the pizza is a joke. Educate the customer! Tell them that they dont have medium pies and inform them you will take a raw pizza home. End of story, be honest with your guests.
So your pictures show the pepperoni on top of the pizza. I moved the cheese and sauce around and didn’t see any pepperoni. Called and was told it’s between the crusts? I’m confused. Will see after it’s cooked if that’s true. Also I’d suggest showing photos of the pizzas uncooked, how they actually come because I was in a rush ordering pizza and didn’t realize I’d be adding a 40minute cook time. Not sure why there’s an option to tip when you don’t even cook the pizza. I could’ve spent 10$ at Walmart for an uncooked pizza or for the price three pizzas vs 35$ here. For one pizza…Upon cooking it I will say yes the pepperoni was found. BUT there’s little to no cheese in the crust.?? which is why I ordered from here I was insisting on stuffed crust but yeah. The pizza was very big. Not what I was expecting clearly, but it tasted good minus the large crust with no cheese. I stand by showing photos of the food uncooked cause had I seen that I wouldn’t have ordered. Also note I added the banana peppers and sprinkled fresh Parmesan cheese on top. Had I had some cheese sticks I would’ve stuffed the crust with them.?
Larannas Salenthani
The staff is always friendly and makes me feel right at home. The take and bake aspect means the pizza is always piping hot right out of the oven! And the new GM is always so helpful!
John Kimmel
Best place for pizza. Great price, better taste.
Felicia Garcia
Brandon let me know his favorite was the big Murphy’s and we got to talking about about what we like and don’t like on pizza. Will be coming here due to Brandon brought customer service the way it should be!!! :)
Stephanie Stephens
We have always loved Pappa Murphys pizza but tonight I was very disappointed. I was doing some Christmas shopping in Rockwall and ordered a pepperoni pizza with some additional toppings. As I walked out I glanced at my pizza and did not see any pepperoni on it. I went back in to ask if there was pepperoni on it and the young lady said yes. I left and headed home (which is an hour and half from Rockwall). After getting home I inspected my pizza and realized very quickly that there was no pepperoni on my pepperoni pizza. I was very upset to say the least.
I just wanna come here and thank David (hopefully future manager) for his great customer service our food was incorrect and he did not hesitate to fix the issue. Thank you.
Food: 5
Service: 5
Papa Murphy’s take and Bake Pizza is Amazing. Great Customer service. We Love it!
Atmosphere: 5
Food: 5
Service: 5
I already love the pizza. Daylan and David were just so nice. Great staff. I’ll be back! ;)
Atmosphere: 5
Food: 5
Service: 5
Placed an order for three items abs when order was picked up; there were only 2 items as my husband picked up the order. When my husband got home and I told him there was an item missing, he said that was all they had for pickup in the spot. Tried calling and the phone just kept ringing. Emailed the boss because I’ve dealt with issues in the pass and as of today, no response. Also, the pizza that was made had very little cheese on it and also sent him a picture of that as well, still no response. I am a regular that orders weekly and to get this kind of treatment, is unprofessional.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Garlic Calzone
Awesome pizza, love that I can buy and bake the next day
Atmosphere: 5
Food: 5
Service: 5
Fast, fresh, convenient take and bake.
Ordered online about 2 hours ahead. Got there and no pizza or Cinnamon Wheel. Finally got a pizza but no Cinnamon Wheel. No refund and no help at store. Used to be a favorite. Edit-finally got refund after writing corporate since local store could not help.
Atmosphere: 1
Food: 1
Service: 1
Always have loved papa Murphys but over the last year or so the service is good, the employee is friendly and informative. The issue I have it wether it's the slowest day or the busiest day there is there is always only one employee scheduled to work, got told today that it'd be an hour wait before I even asked to place an order. Just tired of the service times lately
Atmosphere: 3
Food: 4
Service: 1
Site doesn't work and they weren't taking orders over the phone..... Terrible customer service
Not everyone knows your establishment doesnt sell cooked pizza. The cashier doesnt seem to tell that to customers when they go buy it. It caused a big problem with the party who was going to eat this dinner as I ordered two pies and they were made raw. Then the amount of onions they put into the pizza is a joke. Educate the customer! Tell them that they dont have medium pies and inform them you will take a raw pizza home. End of story, be honest with your guests.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
So your pictures show the pepperoni on top of the pizza. I moved the cheese and sauce around and didn’t see any pepperoni. Called and was told it’s between the crusts? I’m confused. Will see after it’s cooked if that’s true. Also I’d suggest showing photos of the pizzas uncooked, how they actually come because I was in a rush ordering pizza and didn’t realize I’d be adding a 40minute cook time. Not sure why there’s an option to tip when you don’t even cook the pizza. I could’ve spent 10$ at Walmart for an uncooked pizza or for the price three pizzas vs 35$ here. For one pizza…Upon cooking it I will say yes the pepperoni was found. BUT there’s little to no cheese in the crust.?? which is why I ordered from here I was insisting on stuffed crust but yeah. The pizza was very big. Not what I was expecting clearly, but it tasted good minus the large crust with no cheese. I stand by showing photos of the food uncooked cause had I seen that I wouldn’t have ordered. Also note I added the banana peppers and sprinkled fresh Parmesan cheese on top. Had I had some cheese sticks I would’ve stuffed the crust with them.?
The staff is always friendly and makes me feel right at home. The take and bake aspect means the pizza is always piping hot right out of the oven! And the new GM is always so helpful!
Best place for pizza. Great price, better taste.
Brandon let me know his favorite was the big Murphy’s and we got to talking about about what we like and don’t like on pizza. Will be coming here due to Brandon brought customer service the way it should be!!! :)
We have always loved Pappa Murphys pizza but tonight I was very disappointed. I was doing some Christmas shopping in Rockwall and ordered a pepperoni pizza with some additional toppings. As I walked out I glanced at my pizza and did not see any pepperoni on it. I went back in to ask if there was pepperoni on it and the young lady said yes. I left and headed home (which is an hour and half from Rockwall). After getting home I inspected my pizza and realized very quickly that there was no pepperoni on my pepperoni pizza. I was very upset to say the least.