Steer clear! The food was only "ok". Customer service was trash! The line worker and cashier were both super rude! And they were out of most products at only 6:45pm! Also the drink machine was out and they kept having me run back and forth to the 711 side for a drink and then a lid which she refused to stock on the restaurant side. Also the prices charged was not what was listed on the menu. She couldn't explain to me why. Overall horrible experience for mediocre food.
Kayleigh
The Laredo taco at this location is pretty bad. The tortillas are hard and the salsa smells/tastes really weird like it's been sitting out for a few days. For the quality you get, it's not worth over 3 dollars like they charge.
Ogden M.
Started great just like the ones in the valley, service in the evening/night is amazing! So friendly and fun... the two girls that work in the morning are rude, are mean, scream and yell to the customers... the portions are so small and when questioned they say it's how they are supposed to be... tortillas are always raw in the morning and if you ask them to leave them for a bit longer they roll their eyes... I would give a 5 star to the evening crew and def a 1 star to the morning crew
Carroll B.
I almost gave them two stars because the food is so good, but the service was so bad that I couldn't bring myself to extend that grace. Half of the menu they were out of because they hadn't cooked enough. The staff was rude. The service was slow. I had to wait 10 to 15 minutes to get my food and instead of taking my payment they made me walk next-door to 7-Eleven and wait another five minutes on the register to open. Several people left because they didn't have time to wait any longer. I highly recommend Laredo Taco Company, but not this location.
Chico B.
The food is standard for what you'll get for a breakfast taco so nothing is amazing there. However, what makes this review rating a 2 star versus 5 is that the wait is outrageous. To begin its a 7-11 store do you know it's gonna be short staffed and that's exactly what happens. Short staff and then at the wrong times they decide to have 2 people working the tacos. Today I went and times my wait time from waking in to paying and it was 19 minutes total. Be aware of the waiting you'll have when you come here
Lenny B.
Customer service is horrible, very slow working staff( I know it's early in the morning but it's a business). I waited over an hour for 10 breakfast tacos. And they got my order wrong. The tacos are big and loaded with egg etc. The tacos are good but not worth the wait.
E R.
The food is as good as ever but the lines and wait times are pretty long and bad. Also, why stop serving breakfast tacos? It's your best and it's what everyone wants.
Zee T.
One of the most unprofessional and worst food places. They typically have old dried food and their employees are are slow and unresponsive. Avoid this place.
Anne P.
I wish I had read the reviews before I ventured here. The steak taco was entirely tasteless. The barbacao tacos were awful and I got mouthful of fat. The lettuce was not fresh and I picked out the brown portions. You will pay extra for cheese on your taco. Mixed vegetables were terrible and tasted like they were soaked in bland oil. I would never order their tacos again. The chicken halves did look tasty. I would try that and skip everything else. I've had better food off a taco truck that visits neighborhoods with new houses going up. The lady who served us was very nice. The Star is for her.
Sandra S.
The review I am writing is not for this store, but seeing as there is no option to review the store I actually went to, I think it is important to let the area stores know what kind of rep the other area locations give out. This occurred at the Abrams and Park location, inside the 7-11. There is no area or district number to call, so here it is, and maybe they will contact ME. Don't waste your time and money. Ordered a plate with chips and salsa, and a chicken quesodilla through the drive thru. Got home with my order, only to find that my quesodilla wasn't in the bag. Drove back down there, went inside to give them the opportunity to make it right. The man behind the counter was nice enough, but the lady in the drive thru attempted to tell me that I hadn't paid for a quesodilla. She went, got a copy of my receipt, and read it off, low and behold there was the quesodilla. I asked her if there was a reason I should be paying for it again. The man behind the counter must have sensed my displeasure, because he hurriedly grabbed the quesodilla he had been preparing for me, and said, Here you go! Without so much as an apology for her rude behavior, or for trying to charge me again for items that I had already paid, I drove home to the dissatisfaction of a quesodilla with completely unmelted cheese. I probably wouldn't have written this review if I hadn't already been agitated before arriving, and they had seemed somewhat apologetic, but... Here we are. Learn some customer service skills, and some basic common decency. I know people make mistakes, but if you want your customers to come back, treat them like you want them to. Picture included.
This place has the WORST customer service. The lady taking the Order informed us that she wanted to say NO to making the order and that we need to tell her in the beginning what we want to order. However she NEVER asked if there was anything that we wanted to add to the order. Then proceeded to say " I'm not your slave". Didn't want to give A bag for The to go order Or anything. WTF. If you don't want to work that's one thing but to be that rude and make something out of nothing over a customer putting in an order is another.
L T
I order food from door dash couple days ago. I found cigarette ashes in one of the tacos I got. I know it was cigarette ash because I took a bit into the taco and I know the difference between burnt and cigarette ash. Disgusted!
Benjamin W.
The worst taco ever. The meet sucked, but the gas station looked cool from the outside. Other than the p*** we ate, if you ventured into the women's restroom you'd also see poop.Shat everywhere... It hit the floor, my plate and even this post.
Daisha M.
The food at Laredo Taco Company is utterly disgusting. It lacks flavor and is over cooked. The staff is very rude also.
Muffin W.
Nastiest food ever. Tortillas are dry. None of the fillings have any flavor. Barbacoa had fat, no one sells barbacoa with fat anymore. Heck even the pico de gallo was tasteless. Just throw the whole damn place away. Hot mess central!
Steer clear! The food was only "ok". Customer service was trash! The line worker and cashier were both super rude! And they were out of most products at only 6:45pm! Also the drink machine was out and they kept having me run back and forth to the 711 side for a drink and then a lid which she refused to stock on the restaurant side. Also the prices charged was not what was listed on the menu. She couldn't explain to me why. Overall horrible experience for mediocre food.
The Laredo taco at this location is pretty bad. The tortillas are hard and the salsa smells/tastes really weird like it's been sitting out for a few days. For the quality you get, it's not worth over 3 dollars like they charge.
Started great just like the ones in the valley, service in the evening/night is amazing! So friendly and fun... the two girls that work in the morning are rude, are mean, scream and yell to the customers... the portions are so small and when questioned they say it's how they are supposed to be... tortillas are always raw in the morning and if you ask them to leave them for a bit longer they roll their eyes... I would give a 5 star to the evening crew and def a 1 star to the morning crew
I almost gave them two stars because the food is so good, but the service was so bad that I couldn't bring myself to extend that grace. Half of the menu they were out of because they hadn't cooked enough. The staff was rude. The service was slow. I had to wait 10 to 15 minutes to get my food and instead of taking my payment they made me walk next-door to 7-Eleven and wait another five minutes on the register to open. Several people left because they didn't have time to wait any longer. I highly recommend Laredo Taco Company, but not this location.
The food is standard for what you'll get for a breakfast taco so nothing is amazing there. However, what makes this review rating a 2 star versus 5 is that the wait is outrageous. To begin its a 7-11 store do you know it's gonna be short staffed and that's exactly what happens. Short staff and then at the wrong times they decide to have 2 people working the tacos. Today I went and times my wait time from waking in to paying and it was 19 minutes total. Be aware of the waiting you'll have when you come here
Customer service is horrible, very slow working staff( I know it's early in the morning but it's a business). I waited over an hour for 10 breakfast tacos. And they got my order wrong. The tacos are big and loaded with egg etc. The tacos are good but not worth the wait.
The food is as good as ever but the lines and wait times are pretty long and bad. Also, why stop serving breakfast tacos? It's your best and it's what everyone wants.
One of the most unprofessional and worst food places. They typically have old dried food and their employees are are slow and unresponsive. Avoid this place.
I wish I had read the reviews before I ventured here. The steak taco was entirely tasteless. The barbacao tacos were awful and I got mouthful of fat. The lettuce was not fresh and I picked out the brown portions. You will pay extra for cheese on your taco. Mixed vegetables were terrible and tasted like they were soaked in bland oil. I would never order their tacos again. The chicken halves did look tasty. I would try that and skip everything else. I've had better food off a taco truck that visits neighborhoods with new houses going up. The lady who served us was very nice. The Star is for her.
The review I am writing is not for this store, but seeing as there is no option to review the store I actually went to, I think it is important to let the area stores know what kind of rep the other area locations give out. This occurred at the Abrams and Park location, inside the 7-11. There is no area or district number to call, so here it is, and maybe they will contact ME. Don't waste your time and money. Ordered a plate with chips and salsa, and a chicken quesodilla through the drive thru. Got home with my order, only to find that my quesodilla wasn't in the bag. Drove back down there, went inside to give them the opportunity to make it right. The man behind the counter was nice enough, but the lady in the drive thru attempted to tell me that I hadn't paid for a quesodilla. She went, got a copy of my receipt, and read it off, low and behold there was the quesodilla. I asked her if there was a reason I should be paying for it again. The man behind the counter must have sensed my displeasure, because he hurriedly grabbed the quesodilla he had been preparing for me, and said, Here you go! Without so much as an apology for her rude behavior, or for trying to charge me again for items that I had already paid, I drove home to the dissatisfaction of a quesodilla with completely unmelted cheese. I probably wouldn't have written this review if I hadn't already been agitated before arriving, and they had seemed somewhat apologetic, but... Here we are. Learn some customer service skills, and some basic common decency. I know people make mistakes, but if you want your customers to come back, treat them like you want them to. Picture included.
Restaurantji Recommends
This place has the WORST customer service. The lady taking the Order informed us that she wanted to say NO to making the order and that we need to tell her in the beginning what we want to order. However she NEVER asked if there was anything that we wanted to add to the order. Then proceeded to say " I'm not your slave". Didn't want to give A bag for The to go order Or anything. WTF. If you don't want to work that's one thing but to be that rude and make something out of nothing over a customer putting in an order is another.
I order food from door dash couple days ago. I found cigarette ashes in one of the tacos I got. I know it was cigarette ash because I took a bit into the taco and I know the difference between burnt and cigarette ash. Disgusted!
The worst taco ever. The meet sucked, but the gas station looked cool from the outside. Other than the p*** we ate, if you ventured into the women's restroom you'd also see poop.Shat everywhere... It hit the floor, my plate and even this post.
The food at Laredo Taco Company is utterly disgusting. It lacks flavor and is over cooked. The staff is very rude also.
Nastiest food ever. Tortillas are dry. None of the fillings have any flavor. Barbacoa had fat, no one sells barbacoa with fat anymore. Heck even the pico de gallo was tasteless. Just throw the whole damn place away. Hot mess central!