I went through the drive-thru and ordered my food. When I got home part of my order was missing. I tried to call (twice) with no answer on this other end. It's too far and too late to drive back. What a disappointing customer service experience. I'm super frustrated at their mistake and the larger problem of not being available to remedy it.
Atmosphere: 1
Food: 3
Service: 1
Jorge Ramirez
Employee rude, floor very slippery, waited 30min for meal
Atmosphere: 1
Food: 4
Service: 2
Patty Mayes
I eat @ KGC once a year 2 pc white meat as soon S I enter the door there is a mop surrounded by dirty water and a dead roach. Go up to the counter order then I'm told @ 2pm there's no original recipe white meat. Pepsi tastes like the smell of Fablioso cleaner. Man behind the counter had on flip flops needless to say I didn't eat it and won't be back. Vomit ?
Atmosphere: 1
Food: 2
Service: 1
Ray Patterson
Probably the worst KFC in the countryStaff is rude lazy and inadequate at their jobHow is it possible this lazy establishment never has crispy chicken. The only thing that's certain you will not get what you ask/pay
Atmosphere: 1
Food: 1
Service: 1
kaitlyn saucedo
The employee's are extremely rude and lazy. The drive thru lady told me to go thru the line again since my order wasn't ready. Mind you I had place the order online and even gave the 10 minute grace period. So rude and very unprofessional especially for an older woman.
Atmosphere: 1
Food: 1
Service: 1
SenthilKumar Vasudevan
Please avoid getting it from this location. Fried chicken was pathetic, i am doubting how KFC franchise this location, the chicken was not fried properly, seems to be old one refried again. Even the potato fries was old one which was refried, i couldn't eat it felt.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Chicken
3D RC custom beasts
Joe wouldn't tell me the price of items. just I don't know lol. sounded rude at the drive through also. I just left.
Service: 1
Ruben F.
Caution when ordering via their app because there is no guarantee that they'll have the food items that you ordered. They attempted to substitute an extra crispy for an original recipe piece & then a wing for a breast piece. My suggestion that 3 wings in place of the breast piece was more equitable, they replied that they couldn't do that. Same when I suggested substituting 5 original recipe nuggets for that missing breast piece. Lastly, you're left waiting 25 minutes for them to cook a new batch because they are unable to cancel an app order. No bueno!
Obed F.
Terrible service. Took over 25 minutes to get my order. I say that but may be more since I am still waiting.
Not sure of you can see the hair on my chicken nugget the one I was holding was super tough the chicken had a funny taste almost like
Atmosphere: 1
Food: 1
Service: 1
Candice Sayar
Love this KFC. I never have a bad experience here. My daughter loves the sweet lighting Mt Dew from here so we always have to get it by the gallon. Food is always wonderful.
Atmosphere: 5
Food: 5
Service: 5
Clarissa Bustil
I buy 16 pieces family meal and the guy on the drive thru just give me 12 pieces with out my macaroni, napkins,sauce,ketchup,forks,spoons and no ticket I pay $50 dlls the guy make extra money with these
Atmosphere: 1
Food: 1
Service: 1
Michael Boxwell
I was a walk-in several people in line could not get any service so we left.
Gaddiel 27
Wake me in the line people is ignore it because the man no attention or long
I love my
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I went through the drive-thru and ordered my food. When I got home part of my order was missing. I tried to call (twice) with no answer on this other end. It's too far and too late to drive back. What a disappointing customer service experience. I'm super frustrated at their mistake and the larger problem of not being available to remedy it.
Atmosphere: 1
Food: 3
Service: 1
Employee rude, floor very slippery, waited 30min for meal
Atmosphere: 1
Food: 4
Service: 2
I eat @ KGC once a year 2 pc white meat as soon S I enter the door there is a mop surrounded by dirty water and a dead roach. Go up to the counter order then I'm told @ 2pm there's no original recipe white meat. Pepsi tastes like the smell of Fablioso cleaner. Man behind the counter had on flip flops needless to say I didn't eat it and won't be back. Vomit ?
Atmosphere: 1
Food: 2
Service: 1
Probably the worst KFC in the countryStaff is rude lazy and inadequate at their jobHow is it possible this lazy establishment never has crispy chicken. The only thing that's certain you will not get what you ask/pay
Atmosphere: 1
Food: 1
Service: 1
The employee's are extremely rude and lazy. The drive thru lady told me to go thru the line again since my order wasn't ready. Mind you I had place the order online and even gave the 10 minute grace period. So rude and very unprofessional especially for an older woman.
Atmosphere: 1
Food: 1
Service: 1
Please avoid getting it from this location. Fried chicken was pathetic, i am doubting how KFC franchise this location, the chicken was not fried properly, seems to be old one refried again. Even the potato fries was old one which was refried, i couldn't eat it felt.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Chicken
Joe wouldn't tell me the price of items. just I don't know lol. sounded rude at the drive through also. I just left.
Service: 1
Caution when ordering via their app because there is no guarantee that they'll have the food items that you ordered. They attempted to substitute an extra crispy for an original recipe piece & then a wing for a breast piece. My suggestion that 3 wings in place of the breast piece was more equitable, they replied that they couldn't do that. Same when I suggested substituting 5 original recipe nuggets for that missing breast piece. Lastly, you're left waiting 25 minutes for them to cook a new batch because they are unable to cancel an app order. No bueno!
Terrible service. Took over 25 minutes to get my order. I say that but may be more since I am still waiting.
Restaurantji Recommends
Not sure of you can see the hair on my chicken nugget the one I was holding was super tough the chicken had a funny taste almost like
Atmosphere: 1
Food: 1
Service: 1
Love this KFC. I never have a bad experience here. My daughter loves the sweet lighting Mt Dew from here so we always have to get it by the gallon. Food is always wonderful.
Atmosphere: 5
Food: 5
Service: 5
I buy 16 pieces family meal and the guy on the drive thru just give me 12 pieces with out my macaroni, napkins,sauce,ketchup,forks,spoons and no ticket I pay $50 dlls the guy make extra money with these
Atmosphere: 1
Food: 1
Service: 1
I was a walk-in several people in line could not get any service so we left.
Wake me in the line people is ignore it because the man no attention or long
Service: 1