This is the 2nd time we ordered and had items missing from our order. Management is a joke and does not care about customer satisfaction to the point where he was actually down right rude. We will not be ordering again. Please spend your hard earned money somewhere else.
Marbear6777 McDonald
I ordered food online, it said my order would be delivered in 55 minutes, I was ok with that. But after waiting 83 minutes… I called the store that is within 1/2 a mile from my location, and the store manager said my driver had to make a delivery out by the lake (20 minutes away) and then bring me my order, this of course was blamed on a driver not showing up for work. I don’t understand why my order wasn’t delivered first being as literally around the corner from them. After finally getting my food, the food was cold like it had been sitting in a cooler
Food: 2
Service: 1
Ramon Maldonado
We had hamburgers, always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chips, Bacon Cheeseburger with Grilled Onions
Justin Simpson
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
Atmosphere: 1
Food: 1
Service: 1
James Beall
I had the ribeye and shrimp with baked potatoe and a not so garden salad as all it had in the salad was lettuce oh and let’s not forget about the gallon of sweet tea which hit the spot . I had it delivered to my hotel which was very convenient. I will say that the steak and shrimp was fabulous. It is a bit on the pricey side if you get it delivered but all in all I can complain
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
Atmosphere: 1
Food: 1
Service: 3
Justin S.
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured
Justin S
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
C V Parker
Worst steak ever. Too tough to eat. Will never eat here again.
I've never encountered a more disrespectful and unprofessional manager in my life. I called to place a family order, making it clear that my daughter and I have severe allergies to tomatoes and lettuce. I asked if it was possible to skip the pre-packaged condiments on our burger and instead get a side of pickles. The employee consulted their manager, who flatly refused. I then requested to speak directly to the manager, explaining our food allergy and asking if we could have pickles separately to avoid cross-contamination. Shockingly, he replied, "No, we don't have a button to charge for that." I was in disbelief. I mentioned that this location had accommodated us before, to which he replied that now he had to report it because it's against their policy. When I asked if it was due to being busy, he said no. Then asked why was he so angry about the situation. He stated bc I already told my employee no and that wasn't enough for you now you want to talk to me. I said it's just a small cup literally 6/8 pickles. He then said in a condescending voice I know you're doing this just for pickles." I reiterated that it was due to allergies, and asked for his general manager's contact information, but he refused, stating why so I could twisting the story up to make him look bad.Frustrated and feeling unsafe about my food preparation, I asked if he wanted my business, to which he indifferently replied, "Honestly, I don't care; it's up to you."While I initially enjoyed the food, at this location. I won't return due to management issues. To the general manager, I have a recording of the incident. My daughter later called to inquire about the manager's name, which was provided as "Zach."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Steak
Cathy Torres
Worst food ever. Ordered steak tips were tough with no au jus. Paid for loaded baked potato didn’t get any of the butter, sour cream, bacon, or cheese. The salad was wilted. Also ordered Philly cheese it was so awful. Tasted horrible not fully cooked. Won’t be going back.
Atmosphere: 3
Food: 1
Service: 3
Jimmy Jimenez
Ordered a medium rib eye steak, it was worse steak I’ve ever eaten, not juicy, was very tough, gave it to my dog , he enjoyed it! The only that was good was the baked potato! Lesson
Food: 2
Service: 3
Alex M.
I've never encountered a more disrespectful and unprofessional manager in my life. I called to place a family order, making it clear that my daughter and I have severe allergies to tomatoes and lettuce. I asked if it was possible to skip the pre-packaged condiments on our burger and instead get a side of pickles. The employee consulted their manager, who flatly refused. I then requested to speak directly to the manager, explaining our food allergy and asking if we could have pickles separately to avoid cross-contamination. Shockingly, he replied, "No, we don't have a button to charge for that." I was in disbelief. I mentioned that this location had accommodated us before, to which he replied that now he had to report it because it's against their policy. When I asked if it was due to being busy, he said no. Then asked why was he so angry about the situation. He stated bc I already told my employee no and that wasn't enough for you now you want to talk to me. I said it's just a small cup literally 6/8 pickles. He then said in a condescending voice I know you're doing this just for pickles." I reiterated that it was due to allergies, and asked for his general manager's contact information, but he refused, stating why so I could twisting the story up to make him look bad. Frustrated and feeling unsafe about my food preparation, I asked if he wanted my business, to which he indifferently replied, "Honestly, I don't care; it's up to you." While I initially enjoyed the food, at this location. I won't return due to management issues. To the general manager, I have a recording of the incident. My daughter later called to inquire about the manager's name, which was provided as "Zach."
Joe Rodriquez
Food was a little above ok. I've had better steak express. The service was horrible. Rude and ignoring me like I wasn't there. I have a work truck so I can't go through the drive thru. I walked up to the window and the guy said to call in order. I walk back to my truck to call it in and they said they are closed. Thankfully when I said I just left the window he let me order. It was just overall unprofessional to be rude and ignore me. I'm not asking for royalty treatment but treat me like a human being and a customer who is helping out the business
Ok at best. Have had much
Food: 3
This is the 2nd time we ordered and had items missing from our order. Management is a joke and does not care about customer satisfaction to the point where he was actually down right rude. We will not be ordering again. Please spend your hard earned money somewhere else.
I ordered food online, it said my order would be delivered in 55 minutes, I was ok with that. But after waiting 83 minutes… I called the store that is within 1/2 a mile from my location, and the store manager said my driver had to make a delivery out by the lake (20 minutes away) and then bring me my order, this of course was blamed on a driver not showing up for work. I don’t understand why my order wasn’t delivered first being as literally around the corner from them. After finally getting my food, the food was cold like it had been sitting in a cooler
Food: 2
Service: 1
We had hamburgers, always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chips, Bacon Cheeseburger with Grilled Onions
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
Atmosphere: 1
Food: 1
Service: 1
I had the ribeye and shrimp with baked potatoe and a not so garden salad as all it had in the salad was lettuce oh and let’s not forget about the gallon of sweet tea which hit the spot . I had it delivered to my hotel which was very convenient. I will say that the steak and shrimp was fabulous. It is a bit on the pricey side if you get it delivered but all in all I can complain
Food: 5
Service: 5
Recommended dishes: Butter Sour Cream or Dressing, Loaded Baked Potato, Steak, Grilled Shrimp
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
Atmosphere: 1
Food: 1
Service: 3
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured ?
Worst steak ever. Too tough to eat. Will never eat here again.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
I've never encountered a more disrespectful and unprofessional manager in my life. I called to place a family order, making it clear that my daughter and I have severe allergies to tomatoes and lettuce. I asked if it was possible to skip the pre-packaged condiments on our burger and instead get a side of pickles. The employee consulted their manager, who flatly refused. I then requested to speak directly to the manager, explaining our food allergy and asking if we could have pickles separately to avoid cross-contamination. Shockingly, he replied, "No, we don't have a button to charge for that." I was in disbelief. I mentioned that this location had accommodated us before, to which he replied that now he had to report it because it's against their policy. When I asked if it was due to being busy, he said no. Then asked why was he so angry about the situation. He stated bc I already told my employee no and that wasn't enough for you now you want to talk to me. I said it's just a small cup literally 6/8 pickles. He then said in a condescending voice I know you're doing this just for pickles." I reiterated that it was due to allergies, and asked for his general manager's contact information, but he refused, stating why so I could twisting the story up to make him look bad.Frustrated and feeling unsafe about my food preparation, I asked if he wanted my business, to which he indifferently replied, "Honestly, I don't care; it's up to you."While I initially enjoyed the food, at this location. I won't return due to management issues. To the general manager, I have a recording of the incident. My daughter later called to inquire about the manager's name, which was provided as "Zach."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Steak
Worst food ever. Ordered steak tips were tough with no au jus. Paid for loaded baked potato didn’t get any of the butter, sour cream, bacon, or cheese. The salad was wilted. Also ordered Philly cheese it was so awful. Tasted horrible not fully cooked. Won’t be going back.
Atmosphere: 3
Food: 1
Service: 3
Ordered a medium rib eye steak, it was worse steak I’ve ever eaten, not juicy, was very tough, gave it to my dog , he enjoyed it! The only that was good was the baked potato! Lesson
Food: 2
Service: 3
I've never encountered a more disrespectful and unprofessional manager in my life. I called to place a family order, making it clear that my daughter and I have severe allergies to tomatoes and lettuce. I asked if it was possible to skip the pre-packaged condiments on our burger and instead get a side of pickles. The employee consulted their manager, who flatly refused. I then requested to speak directly to the manager, explaining our food allergy and asking if we could have pickles separately to avoid cross-contamination. Shockingly, he replied, "No, we don't have a button to charge for that." I was in disbelief. I mentioned that this location had accommodated us before, to which he replied that now he had to report it because it's against their policy. When I asked if it was due to being busy, he said no. Then asked why was he so angry about the situation. He stated bc I already told my employee no and that wasn't enough for you now you want to talk to me. I said it's just a small cup literally 6/8 pickles. He then said in a condescending voice I know you're doing this just for pickles." I reiterated that it was due to allergies, and asked for his general manager's contact information, but he refused, stating why so I could twisting the story up to make him look bad. Frustrated and feeling unsafe about my food preparation, I asked if he wanted my business, to which he indifferently replied, "Honestly, I don't care; it's up to you." While I initially enjoyed the food, at this location. I won't return due to management issues. To the general manager, I have a recording of the incident. My daughter later called to inquire about the manager's name, which was provided as "Zach."
Food was a little above ok. I've had better steak express. The service was horrible. Rude and ignoring me like I wasn't there. I have a work truck so I can't go through the drive thru. I walked up to the window and the guy said to call in order. I walk back to my truck to call it in and they said they are closed. Thankfully when I said I just left the window he let me order. It was just overall unprofessional to be rude and ignore me. I'm not asking for royalty treatment but treat me like a human being and a customer who is helping out the business
Atmosphere: 1
Food: 3
Service: 2