Went into restaurant at 9:35 to get a scoop of ice cream and they had already put their ice cream away! Why be open till 10 and have the open sign on if you are not really open! Horrible service and 10 out of 10 don’t recommend!!!!
Atmosphere: 1
Food: 1
Service: 1
Adam Roberts
If I could zero stars I would just left the store the young lady that served us has the most annoying voice.. how are you out of vanilla ice cream at 830 at night at Baskin robin on a Monday. Then recommended different ice cream just to come back and say oh sorry but were out of that too...
Atmosphere: 1
Food: 1
Service: 1
George Garcia
I purchased a sundae with strawberry ice cream and hot fudge. It had about half a teaspoon of chocolate.Basically two scoops of ice cream and whip cream. What a gyp.
Atmosphere: 2
Food: 1
Service: 2
Jaqui Longacre
Arrived at 9:00 pm and it was locked and closed even though store shows to be open until 10
Josh C.
Came through the drive thru and was given the smallest scoops I’ve ever seen, and it wasn’t melted or anything... Really disappointing
Terri Vasquez
Great cakes and a variety of ice cream flavors available.
Heather Torrey
Huge shoutout to Cynthia!! She was very willing to help us, and accommodated our late night craving even after we arrived in the drive thru 3 minutes after closing.Thank you!
Sarah Vasquez
I LOVE LOVE LOVE BASKIN ROBBINS! Their service is amazing at this location! The drive thru is perfect for pandemic social distancing! I definitely recommend taking the whole family! It’s super clean and fast!
Walter Rodriguez
Nice place. Nice service. Good stuff.
Karissa Vasquez
I love the cakes and the ice cream options are amazing some many to choose from!
You don’t require the staff to wear gloves? Or wash hands before helping a customer? ESP after pressing buttons on register, handing credit cards, supplies, can of sprinkles etc? Neither of the two employees on site are wearing gloves.
Jason G
Pretty disappointed in this location. Definitely needs adult management for the kids they hire. Portions are small and not consistent.
Gloria Garcia
Best Baskin Robbins location in all San Antonio Texas best customer service everyone very kind happy & professional. They make our day happier always and cake ladies always busy doing a great job we love there is always many choices of cakes to choose from Holiday, Birthday & Oreos Cakes for any celebration ?Thanks Baskin Robbins team for always making my family happy & smile ??????
K S
Never open on time but ice cream is my sons favorite food.
Bailey Land
Kind of lame how you can only get one flavor ice cream in a giant waffle cone..
Went into restaurant at 9:35 to get a scoop of ice cream and they had already put their ice cream away! Why be open till 10 and have the open sign on if you are not really open! Horrible service and 10 out of 10 don’t recommend!!!!
Atmosphere: 1
Food: 1
Service: 1
If I could zero stars I would just left the store the young lady that served us has the most annoying voice.. how are you out of vanilla ice cream at 830 at night at Baskin robin on a Monday. Then recommended different ice cream just to come back and say oh sorry but were out of that too...
Atmosphere: 1
Food: 1
Service: 1
I purchased a sundae with strawberry ice cream and hot fudge. It had about half a teaspoon of chocolate.Basically two scoops of ice cream and whip cream. What a gyp.
Atmosphere: 2
Food: 1
Service: 2
Arrived at 9:00 pm and it was locked and closed even though store shows to be open until 10
Came through the drive thru and was given the smallest scoops I’ve ever seen, and it wasn’t melted or anything... Really disappointing
Great cakes and a variety of ice cream flavors available.
Huge shoutout to Cynthia!! She was very willing to help us, and accommodated our late night craving even after we arrived in the drive thru 3 minutes after closing.Thank you!
I LOVE LOVE LOVE BASKIN ROBBINS! Their service is amazing at this location! The drive thru is perfect for pandemic social distancing! I definitely recommend taking the whole family! It’s super clean and fast!
Nice place. Nice service. Good stuff.
I love the cakes and the ice cream options are amazing some many to choose from!
Restaurantji Recommends
You don’t require the staff to wear gloves? Or wash hands before helping a customer? ESP after pressing buttons on register, handing credit cards, supplies, can of sprinkles etc? Neither of the two employees on site are wearing gloves.
Pretty disappointed in this location. Definitely needs adult management for the kids they hire. Portions are small and not consistent.
Best Baskin Robbins location in all San Antonio Texas best customer service everyone very kind happy & professional. They make our day happier always and cake ladies always busy doing a great job we love there is always many choices of cakes to choose from Holiday, Birthday & Oreos Cakes for any celebration ?Thanks Baskin Robbins team for always making my family happy & smile ??????
Never open on time but ice cream is my sons favorite food.
Kind of lame how you can only get one flavor ice cream in a giant waffle cone..