Very good customer service..cashier was quick and friendly food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Bacon Cheeseburger
mr bootknockr
The worst managed burger king I've ever been to, consistently bad service, wrong orders, and cold food. I've been standing here waiting for an app order for 28 minutes and haven't even been acknowledged yet. Meanwhile people have walked in and ordered and walked out with their foot while there are 4 of us standing here waiting for our food.
Atmosphere: 1
Food: 2
Service: 1
Roberto Lopez-Ramirez
Diana seems the manager in charge. Horrible service, mean and rude. She was telling me how my order should be! NO receipt and had me waiting 15 mins after she gave me my order to get a copy of my receipt. She came out yelling used foul language. I'm definitely not going back and left a msg at the Burger King number to complain of my mishap! Don't recommend this location to anyone and feel sorry for the employees.
Refuses T-mobile promotion. I promise myself never to come again to this location
Bobby Mason
Folks and food were GREAT! Playground was closed on the day of our visit.
Atmosphere: 5
Food: 5
Service: 5
Katherine De
Service is just off; they give attitude towards customers when they themselves are confused about promotions, not to mention they do not update that information or clarify in the app or the branch that they don’t do the same promotions.This place has always been rattling. The area is better off being taken off and sold to make something better, like a in-and-out.
Atmosphere: 1
Food: 1
Service: 1
Bri Savage
Customer service here is terrible. Wasn’t greeted the girl who took my order was very disrespectful and was very rude. Did not ask if it was done in or take out. When another employee came in started talking about work responsibilities and cussing. Disappointed and wouldn’t come here again.
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Fries
Clayton Davis
Absolutely disgusting!!!! I waited in the drive thru for almost 20 min and I was the only one in line. I was told "the cook is arguing with someone so it's going to take another minute. Then I got my food... I don't have any idea what this is but it looks like grease and hair from underneath something. This was in my wrap!!!!! Do not eat here!!!!!
denis lenin Blandino Hernandez
Delicious fast food, there are always promos for their combos but the establishments need to be improved, such as refreshing the face of the franchise as well as improving the service.
Burgers are hot, great prices. Just wish there were more folks working but understandable with rising cost of food products.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Impossible Whopper, Fries
Hans Huether
The store looks like it is what you would expect in the middle of the 'Hood'. Smoke was thick because they said they were missing a belt for exhaust. Bathroom was almost unable to function. The whopper patties were looking more like straight from frozen to microwave. Manager sure liked to passive aggressive talk down to one of the unseen employees in the back loud enough for everyone to hear.All in all... I am not planning on going back.
Atmosphere: 1
Food: 3
Service: 1
Cynthia R.
Drove through the drive-thru for lunch yesterday. Ordered one impossible Whopper for myself and one regular Whopper for my son, along with two large onion rings. The lady working in the Drive-Thru was not friendly at all, in fact she was borderline rude. It's not like they were busy we were the only car in line and there was nobody inside. The food tasted okay, but later my son ended up with diarrhea. I feel so bad! I should have never stopped at a Burger King in San Antonio!There's only one Burger King I will stop at, and that's the one in Bulverde, because the food and the service is always great.
Atmosphere: 1
Food: 1
Service: 1
Shaun Thompson
Place sucks. No onion rings and no fries for the second time I've been here. Today's date is 2/20/24 and it was 7 o'clock on the head. How can a burger joint be without fries and onion rings. And to supplement my fries which my kids love I got nuggets and they are old as hell and I spent $17.61 for 2 whoppers and an 8 piece nugget. I was better off going to Whataburger but wanted something different for once only to be disappointed by no fries and onion rings once again. The damb bread was even old on the whoppers. I hope this place shuts down. They have no business even being open . Oh yeah.. I was the only person in line at this place. That should of been my first red flag Do your selves a favor and skip this trash establishment and get your selves Whataburger
Food: 1
Service: 1
Ammun El
The manager on duty was absolutely unprofessional. I can't even believe she made management with her attitude and customer service.
Texas double Whopper is the Best!
Very good customer service..cashier was quick and friendly food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Special Bacon Cheeseburger
The worst managed burger king I've ever been to, consistently bad service, wrong orders, and cold food. I've been standing here waiting for an app order for 28 minutes and haven't even been acknowledged yet. Meanwhile people have walked in and ordered and walked out with their foot while there are 4 of us standing here waiting for our food.
Atmosphere: 1
Food: 2
Service: 1
Diana seems the manager in charge. Horrible service, mean and rude. She was telling me how my order should be! NO receipt and had me waiting 15 mins after she gave me my order to get a copy of my receipt. She came out yelling used foul language. I'm definitely not going back and left a msg at the Burger King number to complain of my mishap! Don't recommend this location to anyone and feel sorry for the employees.
Food: 3
Service: 1
Recommended dishes: Onion Rings, Impossible Whopper, Fries
Refuses T-mobile promotion. I promise myself never to come again to this location
Folks and food were GREAT! Playground was closed on the day of our visit.
Atmosphere: 5
Food: 5
Service: 5
Service is just off; they give attitude towards customers when they themselves are confused about promotions, not to mention they do not update that information or clarify in the app or the branch that they don’t do the same promotions.This place has always been rattling. The area is better off being taken off and sold to make something better, like a in-and-out.
Atmosphere: 1
Food: 1
Service: 1
Customer service here is terrible. Wasn’t greeted the girl who took my order was very disrespectful and was very rude. Did not ask if it was done in or take out. When another employee came in started talking about work responsibilities and cussing. Disappointed and wouldn’t come here again.
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Fries
Absolutely disgusting!!!! I waited in the drive thru for almost 20 min and I was the only one in line. I was told "the cook is arguing with someone so it's going to take another minute. Then I got my food... I don't have any idea what this is but it looks like grease and hair from underneath something. This was in my wrap!!!!! Do not eat here!!!!!
Delicious fast food, there are always promos for their combos but the establishments need to be improved, such as refreshing the face of the franchise as well as improving the service.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Burgers are hot, great prices. Just wish there were more folks working but understandable with rising cost of food products.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Impossible Whopper, Fries
The store looks like it is what you would expect in the middle of the 'Hood'. Smoke was thick because they said they were missing a belt for exhaust. Bathroom was almost unable to function. The whopper patties were looking more like straight from frozen to microwave. Manager sure liked to passive aggressive talk down to one of the unseen employees in the back loud enough for everyone to hear.All in all... I am not planning on going back.
Atmosphere: 1
Food: 3
Service: 1
Drove through the drive-thru for lunch yesterday. Ordered one impossible Whopper for myself and one regular Whopper for my son, along with two large onion rings. The lady working in the Drive-Thru was not friendly at all, in fact she was borderline rude. It's not like they were busy we were the only car in line and there was nobody inside. The food tasted okay, but later my son ended up with diarrhea. I feel so bad! I should have never stopped at a Burger King in San Antonio!There's only one Burger King I will stop at, and that's the one in Bulverde, because the food and the service is always great.
Atmosphere: 1
Food: 1
Service: 1
Place sucks. No onion rings and no fries for the second time I've been here. Today's date is 2/20/24 and it was 7 o'clock on the head. How can a burger joint be without fries and onion rings. And to supplement my fries which my kids love I got nuggets and they are old as hell and I spent $17.61 for 2 whoppers and an 8 piece nugget. I was better off going to Whataburger but wanted something different for once only to be disappointed by no fries and onion rings once again. The damb bread was even old on the whoppers. I hope this place shuts down. They have no business even being open . Oh yeah.. I was the only person in line at this place. That should of been my first red flag Do your selves a favor and skip this trash establishment and get your selves Whataburger
Food: 1
Service: 1
The manager on duty was absolutely unprofessional. I can't even believe she made management with her attitude and customer service.
Atmosphere: 1
Food: 1
Service: 1