This is in regards to our visit to this Denny's location on April 21st, 2024 @ 5:00pm. There was a cook there that was named "Josh Cook" and he has not done a great job with preparing our foods for a while now, around 2 weeks now. When we were there on April 21st, 2024, my husband ordered "2 Poached Eggs & White Toast w/extra butter and also a Lemonade", and I ordered a "T-bone steak & eggs, with an Unsweet Tea". Well, when Josh prepared my order and it came to the table, the Steak looked like it wasn't prepared well and it wasn't even seasoned, and it tasted kinda funny, not like a regular seasoned steak would taste. So, I called for our waiter and she asked me what did I want to order instead of the steak as I wasn't going to eat something like this that wasn't prepared correctly. So, I ordered the Grand Slam Sandwich and after it was prepared by Josh, as he put it on a plate to be brought to my table, the server asked Josh as to where this sandwich were to go and Josh indicated to the server "That it goes to the TWO GAY GUYS on the table over there!". Mind you I heard that and wasn't happy with the response and rudeness he had with the server/waitress. So, I was appalled by the response and then he was also acting very differently like he was "High" on something and to deal with the servers/waitresses like that was very UNPROFESSIONAL on his behalf.The franchise manager called me the day after named "Ben" and he said that Josh had to be written up and told that he can't say something like that to a customer whether he knew or not, as it's not professional first before he was to be fired for saying something like that with other customers sitting in the restaurant and hearing his voice regarding the comment he made to the waitress.Back in my day as I'm 55 years old now, and I know if I were to say something like that to someone while working in a professional environment, I would be fired in a heart beat and not even given the chance to correct myself and even given a letter. That is a derogatory term for putting us out there and for no reason. I would have a hard time going back to that restaurant again with him being the cook on the days we are there, which is almost 4-5 times a week. We love the food but, the cooks ambiance isn't that great and unprofessional.I was very appalled and am thinking of going back again if I encounter a cook or anybody like that to disregard us "Gay People" in any way. I don't usually encounter anyone who would say something to me but, again, when I heard that coming from his mouth, I was pissed and I just wanted to get out of there. I didn't want to see his face and/or talk to him ever again. He was very rude and unprofessional and when all of the waitresses and managers were doing their job and being treated unprofessionally from Josh Cook was unacceptable. If he has something going on in his life, he should leave that at home and not take it to work with him.Lastly, I noticed that he also started a fire in the kitchen that day and I don't know who put it out but, he was just pissed or mad at someone or something.With the GrandSlam Sandwich, he just put the cheese in it and it wasn't even melted within the sandwich and like he didn't care how it would look after a waitress had given me my order. Also, the steak didn't look right or even seasoned.
Atmosphere: 2
Food: 2
Service: 2
DaFlash
Great food and fast service. Every here is friendly.
Atmosphere: 5
Food: 5
Service: 5
Marilyn Mitchell
The place wasn't clean, especially the floor. The table wasn't cleaned. You look up at the ceiling, and dust was hanging from the vents. The food to me wasn't all that great! We kept having to swat away a fly and a gnat . The waitress was awesome!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: French Toast Slam
Belinda Williams
Genine was such an amazing and kind server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Slam
Jodi Reyes
Genene is Excellent, she is fast, friendly and attentive every time we visit. She is the reason why we choose this Dennys over any others. The food is amazing, restrooms well kept.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Slam
jarisa simon
They have great customer service and they sung Happy Birthday to me without me knowing ❤️ Natasha was the bomb she stayed smiling and she made sure we had amazing service her alone 10/10!!! Go check her out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Anthony Simon
Came to Denny’s on FM 78 had a waitress name Natasha really good customer service 10 out of 10 experience
Raymond Garcia
Natasha was bomb! Great service and food
Atmosphere: 5
Food: 5
Service: 5
Maria Lerma
I would not recommend this Denny's. I saw our server Monica, pick her nose coming out of the double doors. Then grab our food from underneath the heat lamps. I then told another server who said they would get a manager, but the manager never came. I paid for my food and left telling myself.I would never come back
Atmosphere: 1
Food: 2
Service: 1
Tye Reed
Jenine was a awesome, customer friendly waitress. She was so pleasant & professional.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: 4 Original Buttermilk Pancakes, French Toast
My waiter Javier was very excellent and proactive with the sweetest manner thank you so much this is my first time at
Atmosphere: 5
Food: 5
Service: 5
Larry Weddell
My hostess was a lady named Monica and I had poor service. She did not even refill an empty glass of water.
Atmosphere: 1
Food: 1
Service: 1
Martha Wilburn
The waitress was very helpful and I found the establishment to be very clean. The food was hot something I have not experienced in another Denny's. She was very courteous M Salvacion.
Amanda M. (???)
Food was horrible. There was no one else in the restaurant, and they still forgot our drinks. Ordered the sausage and biscuits. I could barely cut the biscuits with a knife.
Atmosphere: 2
Food: 1
Service: 1
Ruben Rodriguez
Went on a Saturday at around 10:30, was going to go to IHOP but decided to go to Denny's cause the food is usually delicious. Ordered two Grand slams. Waited for an hour before food arrived, hash browns, which cost extra, were white not very toasty, sausage was cold and not browned as well. $27 that I'll spend at IHOP next time!
This is in regards to our visit to this Denny's location on April 21st, 2024 @ 5:00pm. There was a cook there that was named "Josh Cook" and he has not done a great job with preparing our foods for a while now, around 2 weeks now. When we were there on April 21st, 2024, my husband ordered "2 Poached Eggs & White Toast w/extra butter and also a Lemonade", and I ordered a "T-bone steak & eggs, with an Unsweet Tea". Well, when Josh prepared my order and it came to the table, the Steak looked like it wasn't prepared well and it wasn't even seasoned, and it tasted kinda funny, not like a regular seasoned steak would taste. So, I called for our waiter and she asked me what did I want to order instead of the steak as I wasn't going to eat something like this that wasn't prepared correctly. So, I ordered the Grand Slam Sandwich and after it was prepared by Josh, as he put it on a plate to be brought to my table, the server asked Josh as to where this sandwich were to go and Josh indicated to the server "That it goes to the TWO GAY GUYS on the table over there!". Mind you I heard that and wasn't happy with the response and rudeness he had with the server/waitress. So, I was appalled by the response and then he was also acting very differently like he was "High" on something and to deal with the servers/waitresses like that was very UNPROFESSIONAL on his behalf.The franchise manager called me the day after named "Ben" and he said that Josh had to be written up and told that he can't say something like that to a customer whether he knew or not, as it's not professional first before he was to be fired for saying something like that with other customers sitting in the restaurant and hearing his voice regarding the comment he made to the waitress.Back in my day as I'm 55 years old now, and I know if I were to say something like that to someone while working in a professional environment, I would be fired in a heart beat and not even given the chance to correct myself and even given a letter. That is a derogatory term for putting us out there and for no reason. I would have a hard time going back to that restaurant again with him being the cook on the days we are there, which is almost 4-5 times a week. We love the food but, the cooks ambiance isn't that great and unprofessional.I was very appalled and am thinking of going back again if I encounter a cook or anybody like that to disregard us "Gay People" in any way. I don't usually encounter anyone who would say something to me but, again, when I heard that coming from his mouth, I was pissed and I just wanted to get out of there. I didn't want to see his face and/or talk to him ever again. He was very rude and unprofessional and when all of the waitresses and managers were doing their job and being treated unprofessionally from Josh Cook was unacceptable. If he has something going on in his life, he should leave that at home and not take it to work with him.Lastly, I noticed that he also started a fire in the kitchen that day and I don't know who put it out but, he was just pissed or mad at someone or something.With the GrandSlam Sandwich, he just put the cheese in it and it wasn't even melted within the sandwich and like he didn't care how it would look after a waitress had given me my order. Also, the steak didn't look right or even seasoned.
Atmosphere: 2
Food: 2
Service: 2
Great food and fast service. Every here is friendly.
Atmosphere: 5
Food: 5
Service: 5
The place wasn't clean, especially the floor. The table wasn't cleaned. You look up at the ceiling, and dust was hanging from the vents. The food to me wasn't all that great! We kept having to swat away a fly and a gnat . The waitress was awesome!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: French Toast Slam
Genine was such an amazing and kind server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Slam
Genene is Excellent, she is fast, friendly and attentive every time we visit. She is the reason why we choose this Dennys over any others. The food is amazing, restrooms well kept.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Slam
They have great customer service and they sung Happy Birthday to me without me knowing ❤️ Natasha was the bomb she stayed smiling and she made sure we had amazing service her alone 10/10!!! Go check her out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Came to Denny’s on FM 78 had a waitress name Natasha really good customer service 10 out of 10 experience
Natasha was bomb! Great service and food
Atmosphere: 5
Food: 5
Service: 5
I would not recommend this Denny's. I saw our server Monica, pick her nose coming out of the double doors. Then grab our food from underneath the heat lamps. I then told another server who said they would get a manager, but the manager never came. I paid for my food and left telling myself.I would never come back
Atmosphere: 1
Food: 2
Service: 1
Jenine was a awesome, customer friendly waitress. She was so pleasant & professional.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: 4 Original Buttermilk Pancakes, French Toast
Restaurantji Recommends
My waiter Javier was very excellent and proactive with the sweetest manner thank you so much this is my first time at
Atmosphere: 5
Food: 5
Service: 5
My hostess was a lady named Monica and I had poor service. She did not even refill an empty glass of water.
Atmosphere: 1
Food: 1
Service: 1
The waitress was very helpful and I found the establishment to be very clean. The food was hot something I have not experienced in another Denny's. She was very courteous M Salvacion.
Food was horrible. There was no one else in the restaurant, and they still forgot our drinks. Ordered the sausage and biscuits. I could barely cut the biscuits with a knife.
Atmosphere: 2
Food: 1
Service: 1
Went on a Saturday at around 10:30, was going to go to IHOP but decided to go to Denny's cause the food is usually delicious. Ordered two Grand slams. Waited for an hour before food arrived, hash browns, which cost extra, were white not very toasty, sausage was cold and not browned as well. $27 that I'll spend at IHOP next time!
Atmosphere: 1
Food: 1
Service: 3