Orderup

999 E Basse Rd, San Antonio
(210) 824-9600

Recent Reviews

Valerie Smith

The sweet lady at the counter took pics of us! I wish I could remember her

Atmosphere: 5

Food: 5

Service: 5

Caroline F

Love Order Up for a casual dinner out. They used to serve fries in cones that fit in the tables (clever) but could stand to replace them now, and maybe not bolt to the floor…the two tops feel very small. But we go often and are big

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizza, Fish Taco, Chocolate Chip Cookie, Fresh Cut Fries

Jennifer W

Went in for lunch with the family and ordered a salad, burger, and two kids meals. Took a while for them to call our names and they forgot our fries. I went back up to ask them and they acted as if I was wrong about the order and were interrupting their conversation. The salad was sub par and mostly large chunks of lettuce with dried burger barely cut and placed on top. The other burger was okay but for $9 for only a burger, should have been a lot better.

Atmosphere: 4

Food: 2

Service: 3

Colton Anderson

Walked in recently and noticed the menu had shrunk to about half its size since our last visit (less than a month ago). Got rid of pretty much all the tacos from the menu that I would usually order along with our beloved Caesar fries. Wasn't to thrilled to see that and ended up ordering one cookie and leaving. Cookie definitely didn't taste the same as usually either so I'm also wondering if that recipe changed. Overall pretty disappointing.

Patricia Berner

Nice place Amazing food and very helpful staff.

Atmosphere: 5

Food: 5

Service: 5

Jeff Barker

The ONLY thing good I found here was the overpriced Chocolate Chip Cookies. The breakfast taco was not good. First time I came here to eat… and definitely my LAST. There are much better places to enjoy a meal at than this. No wonder there was hardly anyone eating in here when I showed up.

Atmosphere: 3

Food: 1

Service: 1

Debra Villanueva

Burgers are average but pricey. There online menu isn't their menu, my daughter and I went to try something on the online menu we found through their own website but it wasn't on the store menu. It was disappointing.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Cheese Burger

Katie Smith

I ordered for pickup after a long day of work and being as hungry as I was anything tastes good so honestly being nicer than I should. The place looks nice but employees seem overly frustrated. The food is okay but the sauces are not good. Got bacon cheese fries with ranch and the ranch tastes super weird way too much lemon or something. And got a salad with the honey mustard which tastes like regular yellow mustard. If you are a sauce person like me this place will not hit the spot.

Atmosphere: 5

Food: 3

Service: 3

Erica Kay

The food here was AMAZING! The burger was juicy, and the fries were FRESH! Highly recommend this place, the vibe in the restaurant was so neat! Bright & vibrant! Will be our new favorite place. HIGHLY recommend the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Cheese Burger

K A

Menu has downsized in the past year or so, but the food is good. They also have a pretty robust kids' menu, but you have to ask.Parking: Parking is in shopping center and next to an HEB. Plentiful, but sometimes not right near the entrance.Kid-friendliness: Lots of kids' meal options, but you have to ask at the register.

Atmosphere: 5

Food: 5

Service: 4

Kelly Haxton

Sit down prices but stand up to order then when your name is called you get up and get that yourself too. Expected much more but found the burger subpar and the fries dripping in grease and not done in the center.

Atmosphere: 3

Food: 4

Service: 4

Roderick Sparks

Great place to have a great burger..full of flavor and taste.

Atmosphere: 5

Food: 5

Service: 5

Cyndi-Marc Levesque

Friendly staff, good food, great service.

Atmosphere: 5

Food: 5

Service: 5

Jeff du Menil

My ground beef in my salad was one patty.

Atmosphere: 5

Food: 1

Service: 5

Scott Hollingsworth

Super disappointing meal today. It was our first and our last.I paid $12 for a fry platter which had a dozen cold russet fries and a dozen cold sweet potato fries along with some fancy sauces. The sauces look cool, but are greasy and weird. I ordered it thinking, wow, this has gotta be good for $12. Nope!I sent it and my burger back to be redone, since it was cold also. It came out hot, but was still boring and bland.

Atmosphere: 2

Food: 1

Service: 2

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