I just went 30 minutes without seeing my server. I had to get up and go get my own water. Literally. This is the first time in my life I didn't leave a tip. Food was okay at best.
Speed Racer
Never have I felt so uncomfortable and unwelcome:Family was visiting from overseas for the eclipse, we called ahead to ask if they had ceviche for lunch and they confirmed that yes indeed they do have ceviche.Upon arrival, we asked the hostess for a table for four, there were a total of 5 occupied tables in the entire restaurant (including both outdoor and indoor) and she asked if we had a reservation. When we said we don't, she said it was a 25 minute wait.Not only did she not offer us to wait at the bar in the air conditioning, after the 25 minute wait and no change in occupancy, we were finally seated inside as one of 2 tables. After commenting on this arbitrary waiting period as punishment for not having made a reservation despite there being over 30 empty tables, we were given an excuse that they only had one server... As 4 servers were walking around at that very moment.After my family made it very clear amongst ourselves that they were never coming back next time they come to town, we ordered, and tried to discuss the day so far. Unfortunately, after a few minutes the waiter comes to tell us there's no ceviche. This was the straw that broke the camels back. So we told the server to cancel our order and we'll be leaving. The manager made a feeble attempt to make an appearance on our way out but even then he barely uttered a word.Should have saved ourselves all this time and stress going to a local mom n' pop restaurant. We were seated immediately somewhere far more welcoming, and enjoyed our food at the other restaurant so much we ordered leftovers to go! Treat people with respect.
Atmosphere: 1
Food: 1
Service: 1
William B
High prices and small portions with extremely slow service. We ordered items and had to wait thirty minutes for them to tell us that the items on the menu were not in stock.To add insult to injury, we were then charged for the items that we did not receive. This was a disaster. The manager came to our table and apologized, as well as our server, saying that there were issues with various items at the restaurant. We were offer items as compensation and a discount, however as previously mention we were charged for items wenever received. Since this place is on the Riverwalk in San Antonio, one would expect top-notch service and food. There are countless other places to go for much better service, food, and prices. It's definitely not worth paying top dollar. The manager said he would make it up to us on our next meal, but we will never return...
Atmosphere: 3
Food: 2
Service: 2
Guille Wright
Great restaurant on the Riverwalk. A little loud. Crab cake was so delicious!!
Atmosphere: 4
Food: 5
Service: 4
Mina Davis
Service was very hit or miss. We waited so long for our appetizers and then for our entrees.Everything else was pretty good!
Atmosphere: 5
Food: 5
Service: 2
Andy Schwarz
Wonderful spot to sit outside and enjoy a great breakfast overlooking the River
Atmosphere: 5
Food: 5
Service: 4
Jay plug
Food was terrible
Atmosphere: 4
Food: 1
Service: 5
Mr New
Location location location!
Atmosphere: 5
Food: 5
Service: 5
Evelina D.
We went to Ostra twice during our business trip. The food was delicious, the servers were very nice. I liked everything they served. Their fish dishes are so soft, the meat almost melts. I never tried the Shrimp n Grits dish - but I will definitely come back one day to try it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Redfish, Seafood
Rocky A
If you want to sit outside, it's a guarantee wait. We got our name on the list, and the lady said it was a 2 hour wait. We were ok with the wait. They said they would text, and they never did. We came back two hours later and they said they called us but I never received anything. They sat us down, the waitress took 10 minutes to get drinks and maybe another 5 to get us water. The bread and spread were amazing, probably the best thing they had. We ordered the steak and lobster, lobster tail was very dry. They apologized and discounted part of the meal. The burger was great, juicy, and fries were fresh too. It's definitely nice place to sit and enjoy the view.
Still one of our Riverwalk favorites for brunch. Service and food is excellent, and the vibe is perfect vacay. Cherish knows how to take care of her customers too when there was a mix up w parking validation! Highly recc Ostra!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, American Breakfast
Sophie Ponce
Eunice had great attitude and made great food recommendations! The house salsa with the poached eggs totally rocked! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Grace Lee
The food is over priced and over-hyped. You're paying for the atmosphere and the view, not the food. You can basically get most of the food from Costco.The oysters were ok, not especially fresh but not too bad.The halibut was moist in the middle, but the two ends were a bit dry. At a quarter of its price, it would've been exceptional, but at $48, one would expect a better sauce, a better cook on the fish, and the broccolini to not be burnt.
Atmosphere: 5
Food: 2
Service: 5
Ronn
This restaurant doesn't have small plates on the menu. Since the 3 of us enjoy sharing small plates we ordered regular items, one at a time, and split each three ways. We ordered Texas redfish ceviche (excellent), a Caesar salad (big enough for 3), and a redfish entre (excellent! and their flagship dish), and finished with warm lava cake. Bread service was excellent. Two bottles of wine. We weren't rushed. Great evening.
Vo2max
The outdoor ambience is pleasant. The service was reasonably attentive. Started with a cocktail which was not good at all. Bourbon sour that tasted like it was made with pineapple juice. They replaced it for me and the second one was better but still not great. Had the crab cake for an appetizer and, although it had a sizable amount of breading in it, the breading was light and the shredded crab within had a good flavor. The fresh bread and whipped butter were quite good. The entree however was a huge disappointment. I had the halibut for my main course and it was a very thin piece of salty, dry and over cooked fish that I could not finish. They tried ti compensate for the poor entree by offering a dessert which I declined. I might be willing to try this restaurant again but perhaps only for lunch and I would stick with more basic fare and wine or beer rather than cocktails. Was in town on business and the experience at this restaurant overall was quite disappointing.
I just went 30 minutes without seeing my server. I had to get up and go get my own water. Literally. This is the first time in my life I didn't leave a tip. Food was okay at best.
Never have I felt so uncomfortable and unwelcome:Family was visiting from overseas for the eclipse, we called ahead to ask if they had ceviche for lunch and they confirmed that yes indeed they do have ceviche.Upon arrival, we asked the hostess for a table for four, there were a total of 5 occupied tables in the entire restaurant (including both outdoor and indoor) and she asked if we had a reservation. When we said we don't, she said it was a 25 minute wait.Not only did she not offer us to wait at the bar in the air conditioning, after the 25 minute wait and no change in occupancy, we were finally seated inside as one of 2 tables. After commenting on this arbitrary waiting period as punishment for not having made a reservation despite there being over 30 empty tables, we were given an excuse that they only had one server... As 4 servers were walking around at that very moment.After my family made it very clear amongst ourselves that they were never coming back next time they come to town, we ordered, and tried to discuss the day so far. Unfortunately, after a few minutes the waiter comes to tell us there's no ceviche. This was the straw that broke the camels back. So we told the server to cancel our order and we'll be leaving. The manager made a feeble attempt to make an appearance on our way out but even then he barely uttered a word.Should have saved ourselves all this time and stress going to a local mom n' pop restaurant. We were seated immediately somewhere far more welcoming, and enjoyed our food at the other restaurant so much we ordered leftovers to go! Treat people with respect.
Atmosphere: 1
Food: 1
Service: 1
High prices and small portions with extremely slow service. We ordered items and had to wait thirty minutes for them to tell us that the items on the menu were not in stock.To add insult to injury, we were then charged for the items that we did not receive. This was a disaster. The manager came to our table and apologized, as well as our server, saying that there were issues with various items at the restaurant. We were offer items as compensation and a discount, however as previously mention we were charged for items wenever received. Since this place is on the Riverwalk in San Antonio, one would expect top-notch service and food. There are countless other places to go for much better service, food, and prices. It's definitely not worth paying top dollar. The manager said he would make it up to us on our next meal, but we will never return...
Atmosphere: 3
Food: 2
Service: 2
Great restaurant on the Riverwalk. A little loud. Crab cake was so delicious!!
Atmosphere: 4
Food: 5
Service: 4
Service was very hit or miss. We waited so long for our appetizers and then for our entrees.Everything else was pretty good!
Atmosphere: 5
Food: 5
Service: 2
Wonderful spot to sit outside and enjoy a great breakfast overlooking the River
Atmosphere: 5
Food: 5
Service: 4
Food was terrible
Atmosphere: 4
Food: 1
Service: 5
Location location location!
Atmosphere: 5
Food: 5
Service: 5
We went to Ostra twice during our business trip. The food was delicious, the servers were very nice. I liked everything they served. Their fish dishes are so soft, the meat almost melts. I never tried the Shrimp n Grits dish - but I will definitely come back one day to try it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Redfish, Seafood
If you want to sit outside, it's a guarantee wait. We got our name on the list, and the lady said it was a 2 hour wait. We were ok with the wait. They said they would text, and they never did. We came back two hours later and they said they called us but I never received anything. They sat us down, the waitress took 10 minutes to get drinks and maybe another 5 to get us water. The bread and spread were amazing, probably the best thing they had. We ordered the steak and lobster, lobster tail was very dry. They apologized and discounted part of the meal. The burger was great, juicy, and fries were fresh too. It's definitely nice place to sit and enjoy the view.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Still one of our Riverwalk favorites for brunch. Service and food is excellent, and the vibe is perfect vacay. Cherish knows how to take care of her customers too when there was a mix up w parking validation! Highly recc Ostra!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, American Breakfast
Eunice had great attitude and made great food recommendations! The house salsa with the poached eggs totally rocked! Delicious!
Atmosphere: 5
Food: 5
Service: 5
The food is over priced and over-hyped. You're paying for the atmosphere and the view, not the food. You can basically get most of the food from Costco.The oysters were ok, not especially fresh but not too bad.The halibut was moist in the middle, but the two ends were a bit dry. At a quarter of its price, it would've been exceptional, but at $48, one would expect a better sauce, a better cook on the fish, and the broccolini to not be burnt.
Atmosphere: 5
Food: 2
Service: 5
This restaurant doesn't have small plates on the menu. Since the 3 of us enjoy sharing small plates we ordered regular items, one at a time, and split each three ways. We ordered Texas redfish ceviche (excellent), a Caesar salad (big enough for 3), and a redfish entre (excellent! and their flagship dish), and finished with warm lava cake. Bread service was excellent. Two bottles of wine. We weren't rushed. Great evening.
The outdoor ambience is pleasant. The service was reasonably attentive. Started with a cocktail which was not good at all. Bourbon sour that tasted like it was made with pineapple juice. They replaced it for me and the second one was better but still not great. Had the crab cake for an appetizer and, although it had a sizable amount of breading in it, the breading was light and the shredded crab within had a good flavor. The fresh bread and whipped butter were quite good. The entree however was a huge disappointment. I had the halibut for my main course and it was a very thin piece of salty, dry and over cooked fish that I could not finish. They tried ti compensate for the poor entree by offering a dessert which I declined. I might be willing to try this restaurant again but perhaps only for lunch and I would stick with more basic fare and wine or beer rather than cocktails. Was in town on business and the experience at this restaurant overall was quite disappointing.