Pizza Hut

627 Bandera Rd, San Antonio
(210) 434-1200

Recent Reviews

Michael C.

weird food service no hi nothing just very cold unwelcoming environment. We felt so unwelcomed

Kristin Cady

Worst service I've ever had nobody addressed me when I walked in it was like gangster The guy got up from eating to come help me and acted like I was kntruding on his life. They we all rude. nobody smiled when I was ordering it was as if I was putting this person out it was horrible I will never ever go to this location again it was almost scary he was completely rude and mean. I can't believe these people are actually employees.

Jay Tavor

Staff was efficient. I made an oder to pick up in 15 min.. when I got there, pizza's were ready. No wait. Slow day; no one was seated in the area. Full staff. I saw lots of pick up. Pizza was good and cooked good. No burns and no sloppy pizza, and fully cooked. Me, I was satisfied today. Plan to make another order. Thank the staff THAT day; good job. ?

T Fox

My nephew went in to pick up a carry out order I had made and paid for online. I think perhaps the employee didn't like my nephew's tattoos or his looks because he was given the runaround. He gave my name, no pizza. Then had to come to ask for my phone # and still they said they didn't have my order. Then he was asked if he was at the right pizza hut. I had to park to go inside and of course now there was no problem, same name and ph. #. I will never tip online before I get my pizza again. I wish I could get my tip back.

Maribel Gardea

My order was behind and manager recognized that it was their fault he asked if I wanted a drink while I waited. I really appreciated the service.

Tina Funari

Reason for 3 stars is not due to the pizza's but the fact that an order was also placed for a salad. Order was picked up and noticed salad was charged but not received. Went back in only for employee to state they were out of salads. Not a big issue, the issue is instead of removing the order charge for salad or given credit, they said nothing and allowed us to walk out paying for a salad that they didn't have on stock. Pizza's we're delicious will go back, but would appreciate open communication on out of stock on paid orders.

Xandria Rodriguez

If I could give zero stars I would they all ways seem to only have 1 driver out doing deliveries which takes a whole hour. As far as the Manager very rude and unprofessional does not take things seriously

Nina Carrillo

Received my order cold, was told by driver she was the only driver they had. I understand due to covid but manager can at least pick up the phone and inform the customer. People are going based on what the app is saying, if the store is short staff then there should be something in place to inform their customers and or something should be listed on line before order is being place about wait time. On top of this called to the store, was put on hold first time for about 8 minutes then again for about 5 to be told they only had one driver. Delivery was expected about 9:11 per app but not received till about 9:45, order placed about 8:07.

Evangelina Martinez

I am a returning customer to Pizza Hut and this location. I never had any issues regarding my orders and I always get my order fast which I feel is great customer service.

Nick Pena

Ordered through the app. Showed up about 7 minutes after expected pickup time. Only 1 of the 2 pizzas was ready. The 2nd hadn't even been started and apparently was made in a sloppy rush. If you're gonna mess up and I'm gonna have to wait an extra 20 min to finish my order then at least make it right.

DEZ G

Ordered curbside first the young man on the phone was rude saying “who” over 5x and I was already practically yelling in the phone and was told to either come inside or wait 20 minutes til they slow down when I got my pizza it was cold and they were rude the entire time and then asked if I needed change because they didn’t want to come back out. Don’t come here !!!

Ryan Schuermann

Quick, consistent, never a problem, my go to when I dont have time to make a pie myself and me or the fam just needs to get some food. Questionable bread, meats, veggies, dairy, hits all the food pyramid, right?

Luz Gonzales

Have my food ready all together. Not wait for 10 mins while it gets cold. Not be accused of lying! I asked curbside my son had to go inside. Then take the food back in to show we didn't have what we asked for. Never go there!

Debbie Seguin

Every time I order thin n crispy there is nothing crispy. Center of pizza needs to be cooked more

Lucy Gonzales

Have my food ready all together. Not wait for 10 mins while it gets cold. Not be accused of lying! I asked curbside my son had to go inside. Then take the food back in to show we didn't have what we asked for. Never go there!

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