Went to Subways and there is a line so I ask the guy for the code to the bathroom and the employee says I have to pay first. I am a professional, wearing decent clothing. I am pretty sure I don't look like a homeless person. I guess he thinks, that out of all the nearby restaurants, I drove specifically to this Subways to wash my hands. Totally disrespectful. I like Subways. I eat there often but stay away from this one. If they treat their customers so rudely I can imagine how much they care about the food.
Atmosphere: 1
Food: 1
Service: 1
chrissy nicole
door and google says open at 9am and it is 9:38 door is locked.
Lisa Marie
This location on Evers and 410 is so dirty. There’s cockaroaches and Gnat flies in the veggies. There’s mold on the ice machine. I will not be going back to this place ever.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Erin
12/19 1:40 pm, my partner & I came in today & ordered 2 sandwiches. While ordering it was very hard to hear the boy behind the counter bc the girl on break was sitting with a friend and cursing every other word while loudly sharing stories. Whatever you’re on break enjoy your 30 minutes. Anyway, while my sandwich came out fine, the other sandwich was suppose to be a cold cut trio. I noticed there was only one kind of meat on it after coming out of the toaster oven and when we asked what all came on the trio the boy said “I know it’s bologna but I don’t know what else” ? And just continued to ask what veggies were wanted. Well we looked it up and told him the other two meats that are suppose to come on the ccTRIO. He literally just shrugged and looked at us. Wanting to get out of there my bf just threw some toppings on and we left but it was just a super weird customer service experience. I understand mistakes are made but why would there be no attempt to fix it when we gave you the solution?
Atmosphere: 1
Food: 3
Service: 1
Anastasia Autopsy
Oh man oh man hold on till the end of this review to truly determine if you will go to this location. So I was excited to try out the new meats at subway. Came over with the family and dined in. I ordered the number 20: chicken bacon ranch. Which was amazing! I absolutely loved it!But…(here we go) I could tell the employee was overwhelmed. He was by himself and looked tired. His customer service reflected that. The atmosphere is where this subway gets actually questionable.I got my cup and headed to the drinks. When I got to it there was a cockroach. My reaction. Ripped my shoe off and SMACK! Killed em! You be the judge if your okay with that. I know some customers would have no tolerance. So here’s ur heads up! With fresh food sitting out in the open and a cockroach walking about….. ya…
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Chicken
Tilin Fierro
I'm shook.. I called this particular subway and let the employee know that my husband was on his way and if he could let my husband know that I was not able to order online so he would have to order there. This location closes at 10pm I called at 9:35pm after all the explaining I just did he tells me well if your husband isn't here in 5 minutes then y"all can come back tomorrow or "WHATEVER" Boy what you mean close in 5 minutes and come back tomorrow or whenever. I said look can you just wait my husband is on his way. I live 1.02 miles from subway. He Said like I said 5 minutes. Besides I'm the only employee here right now. Should I be upset or should I take into consideration that he is closing alone? Regardless of him working alone this employee had horrible attitude and made me feel like he was my boss no if's, when, or but about it.. His way only and It's a MUST that I obey him... True story
Service: 1
Patricia Barela
Curbside fail for the 3rd time. App says order is ready and coming out to the car. Yet never comes out and once I’m inside they tell me they haven’t been able to start order due to only having one worker at the counter. This is during the lunch rush!
Atmosphere: 1
Food: 3
Service: 1
Rebecca Ariespe
This subway on evers & 410.. went inside it seems like they need a lot of cleaning & the items didn't look fresh at all!! The soda machines need a lot of cleaning..the whole area need some deep cleaning!!.?Vegetarian options: Everything needs to look fresh to sell ....
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
Karrigan Garza
Cashier was rude. I understand having a rough day but it’s no excuse to treat others unkindly. I asked pretty nicely if I ordered a dozen cookies could I request them fresh, all he had to say was “no, unfortunately we only bake them fresh in the morning”, instead he says “yeah I close in three hours so I’m not making more cookies”, then states the cookies in the box were made at 10 am this morning (it was 7 pm), also not sure why I would want to buy anything after he was rude to me and I wasn’t rude to him. Not my fault he isn’t paid enough or my fault how rude someone was to him.
MR DRO (MR DRO)
Troy is fantastic employee .Great customer service.Keep up the good work
The guy closed 20 minutes early and would not let any one in. I only had 1 order and 1 sandwich I wanted. This dude pretends not to see me and when he does, he opens the locked door ajar and says he’s closed. Like they’re open until 10, not 9:45. I’d get it if I was there like 5 minutes before but nah, this guy is just lazy.
Roseann Cordova
Love that they always have fresh bread
stacey davis
I got the cold cut trio and it was very good. Only thing is I wish they would bring back that they took away is the olive oil with the Italian season in it.
Atmosphere: 4
Food: 4
Service: 4
Suzy Garcia
Subway near my home closed on Bandera. Found another and tried the new one Mexican sandwich. Very good. New place for me.
Heidi Robinson
My daughter Alicia and I love Subway sandwiches. There's a Subway shop close to our home. Friendly employees and clean. Good prices for what you're getting.
Went to Subways and there is a line so I ask the guy for the code to the bathroom and the employee says I have to pay first. I am a professional, wearing decent clothing. I am pretty sure I don't look like a homeless person. I guess he thinks, that out of all the nearby restaurants, I drove specifically to this Subways to wash my hands. Totally disrespectful. I like Subways. I eat there often but stay away from this one. If they treat their customers so rudely I can imagine how much they care about the food.
Atmosphere: 1
Food: 1
Service: 1
door and google says open at 9am and it is 9:38 door is locked.
This location on Evers and 410 is so dirty. There’s cockaroaches and Gnat flies in the veggies. There’s mold on the ice machine. I will not be going back to this place ever.
Atmosphere: 1
Food: 1
Service: 1
12/19 1:40 pm, my partner & I came in today & ordered 2 sandwiches. While ordering it was very hard to hear the boy behind the counter bc the girl on break was sitting with a friend and cursing every other word while loudly sharing stories. Whatever you’re on break enjoy your 30 minutes. Anyway, while my sandwich came out fine, the other sandwich was suppose to be a cold cut trio. I noticed there was only one kind of meat on it after coming out of the toaster oven and when we asked what all came on the trio the boy said “I know it’s bologna but I don’t know what else” ? And just continued to ask what veggies were wanted. Well we looked it up and told him the other two meats that are suppose to come on the ccTRIO. He literally just shrugged and looked at us. Wanting to get out of there my bf just threw some toppings on and we left but it was just a super weird customer service experience. I understand mistakes are made but why would there be no attempt to fix it when we gave you the solution?
Atmosphere: 1
Food: 3
Service: 1
Oh man oh man hold on till the end of this review to truly determine if you will go to this location. So I was excited to try out the new meats at subway. Came over with the family and dined in. I ordered the number 20: chicken bacon ranch. Which was amazing! I absolutely loved it!But…(here we go) I could tell the employee was overwhelmed. He was by himself and looked tired. His customer service reflected that. The atmosphere is where this subway gets actually questionable.I got my cup and headed to the drinks. When I got to it there was a cockroach. My reaction. Ripped my shoe off and SMACK! Killed em! You be the judge if your okay with that. I know some customers would have no tolerance. So here’s ur heads up! With fresh food sitting out in the open and a cockroach walking about….. ya…
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Chicken
I'm shook.. I called this particular subway and let the employee know that my husband was on his way and if he could let my husband know that I was not able to order online so he would have to order there. This location closes at 10pm I called at 9:35pm after all the explaining I just did he tells me well if your husband isn't here in 5 minutes then y"all can come back tomorrow or "WHATEVER" Boy what you mean close in 5 minutes and come back tomorrow or whenever. I said look can you just wait my husband is on his way. I live 1.02 miles from subway. He Said like I said 5 minutes. Besides I'm the only employee here right now. Should I be upset or should I take into consideration that he is closing alone? Regardless of him working alone this employee had horrible attitude and made me feel like he was my boss no if's, when, or but about it.. His way only and It's a MUST that I obey him... True story
Service: 1
Curbside fail for the 3rd time. App says order is ready and coming out to the car. Yet never comes out and once I’m inside they tell me they haven’t been able to start order due to only having one worker at the counter. This is during the lunch rush!
Atmosphere: 1
Food: 3
Service: 1
This subway on evers & 410.. went inside it seems like they need a lot of cleaning & the items didn't look fresh at all!! The soda machines need a lot of cleaning..the whole area need some deep cleaning!!.?Vegetarian options: Everything needs to look fresh to sell ....
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
Cashier was rude. I understand having a rough day but it’s no excuse to treat others unkindly. I asked pretty nicely if I ordered a dozen cookies could I request them fresh, all he had to say was “no, unfortunately we only bake them fresh in the morning”, instead he says “yeah I close in three hours so I’m not making more cookies”, then states the cookies in the box were made at 10 am this morning (it was 7 pm), also not sure why I would want to buy anything after he was rude to me and I wasn’t rude to him. Not my fault he isn’t paid enough or my fault how rude someone was to him.
Troy is fantastic employee .Great customer service.Keep up the good work
Restaurantji Recommends
The guy closed 20 minutes early and would not let any one in. I only had 1 order and 1 sandwich I wanted. This dude pretends not to see me and when he does, he opens the locked door ajar and says he’s closed. Like they’re open until 10, not 9:45. I’d get it if I was there like 5 minutes before but nah, this guy is just lazy.
Love that they always have fresh bread
I got the cold cut trio and it was very good. Only thing is I wish they would bring back that they took away is the olive oil with the Italian season in it.
Atmosphere: 4
Food: 4
Service: 4
Subway near my home closed on Bandera. Found another and tried the new one Mexican sandwich. Very good. New place for me.
My daughter Alicia and I love Subway sandwiches. There's a Subway shop close to our home. Friendly employees and clean. Good prices for what you're getting.