Got there early. Two kids with mushroom haircuts that looked like brothers. One cashiering and the other was drinking soda standing around. Cashier asked them if my order was ready. The mushroom kid drinking the soda said something and snickered. I didn’t think much of it. The cashier said 15 min. For the next 25 min, they brought completed orders to the rack and called out the respective customers. I finally asked the female that appeared to be in charge. My food had been sitting in the prep area and had not been brought out. It seemed the mushroom twins held it back intentionally. The cashier knew I was sitting on the bench in front of the register. The other mushroom head held it back. On the mushroom head note, why are these people not wearing hats or a hair net? That’s a lot of hair to be leaving out when working in a kitchen. On the plus side, that kid with the mushroom head wasn’t really working, just standing there sipping his drink and talking trash about the people walking in. This was a great reminder of why I haven’t had Wingstop in a few years. I won’t be back to this location for sure. Not sure about the other locations but this is the new generation work force. Just a bunch of lazy privileged teenagers with no regard to work ethic.P.s. why are the fries soggy? I see that as a common theme of complaints.
Atmosphere: 2
Food: 2
Service: 1
ezequiel ramirez
Some people just don't want to work shouldn't be there.
Menu clearly states options for tenders to have multiple flavors for any combo size. We were told that was only for 8 tenders. I ended up just ordering my gfs meal (it was her first time here, pretty disappointing) and declined to purchase my own.
Atmosphere: 2
Food: 1
Service: 1
Kristina Bowers
i don’t what they do differently here than other locations, but the wings here are ? best wing stop 10/10 thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
M A
This location used to be pretty decent. Recently, however, they never allow you to order all flats in the mobile app. If you call in, sometimes they let you… other times they don’t. This is frustrating because I hate drums and have started to go to Buffalo Wild Wings To Go which is relatively in the same parking lot. Additionally, orders are rarely fulfilled on time and when ordering a 20oz soda they generally won’t give you a 20oz bottle - despite fountain drinks being a separate option when selecting your drink in the app. I really wish they’d allow us to get flats again but until then, i’ll go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Valeri Singh
Always
Atmosphere: 5
Food: 5
Service: 5
James Palmer
Staff members standing around, no sense of urgency. Wings and fries had little to no seasoning.
Atmosphere: 1
Food: 2
Service: 1
Eric Martinez
One thing we've notice is since the pandemic, an shutdowns then reopens.. everything has changed for the worse. So can't totally blame restaurants. But the food at this place has changed. Won't say anything negative. But it's jus not what it used to be..
Food isn't as good as it used to be and the people working ALWAYS have an issue. Whether it's an hour long wait time over the estimated time. Messing up the orders or totally forgetting them. This location sucks. Don't come here.
Julie Villarreal
We got great service, everything was made to order & came to our table in a timely manner even though they were very busy with pick up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Jarod Bellanger
Great food and service last night. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Chicken Wings
Ashley R.
Came the other night and was told wait time was 50 mins. Np, set an alarm for 40 mins to head out since I live by bandera bowl. Get there and the order was already ready for almost 15 mins, that's a HUGE diff and if it came out early yall need to be doing some calls, I like my food FREsH not cold. Fries sucked per usual, why do I tell u how I want my food if ur not going to make it that way..asked for a side of sauce bc my wings were not wet, the guy was lk lk well ur wet may be diff from what they think wet is and to order a side (he wasnt rude when saying it). They also stuffed the wings to where the box didn't close, wish they would just put them in separate boxes. Overall I love WS they just need to do better when ppl ask for their food a certain way.
Flippin Texas
Purchased an online order that came with ranch and ordered an extra ranch.When I checked my order, my fries were barely warm. So I had to ask for fresh fries. Walked away and noticed I was now missing my RANCH! (2)When I approached the counter again she asked for my order name so she can verify I paid for them! “Then she said can I check your bag?? I bagged the order and I know I put them in there.” WRONG!!!So degrading to a loyal customer!She didn’t do her job right period!! She was Wrong on so many levels. Wish I got her name so I can let management know. I’ve never gone this far to actually comment about a company but this was unacceptable!!
Got there early. Two kids with mushroom haircuts that looked like brothers. One cashiering and the other was drinking soda standing around. Cashier asked them if my order was ready. The mushroom kid drinking the soda said something and snickered. I didn’t think much of it. The cashier said 15 min. For the next 25 min, they brought completed orders to the rack and called out the respective customers. I finally asked the female that appeared to be in charge. My food had been sitting in the prep area and had not been brought out. It seemed the mushroom twins held it back intentionally. The cashier knew I was sitting on the bench in front of the register. The other mushroom head held it back. On the mushroom head note, why are these people not wearing hats or a hair net? That’s a lot of hair to be leaving out when working in a kitchen. On the plus side, that kid with the mushroom head wasn’t really working, just standing there sipping his drink and talking trash about the people walking in. This was a great reminder of why I haven’t had Wingstop in a few years. I won’t be back to this location for sure. Not sure about the other locations but this is the new generation work force. Just a bunch of lazy privileged teenagers with no regard to work ethic.P.s. why are the fries soggy? I see that as a common theme of complaints.
Atmosphere: 2
Food: 2
Service: 1
Some people just don't want to work shouldn't be there.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Regular Fries, Chicken Wings, Lemon Pepper Wings, Buffalo Wing, Dried Out Veggie Sticks
Fast in and out , women bathroom still out of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Lemon Pepper Wings
Definitely good wings!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Regular Fries, Chicken Wings
Menu clearly states options for tenders to have multiple flavors for any combo size. We were told that was only for 8 tenders. I ended up just ordering my gfs meal (it was her first time here, pretty disappointing) and declined to purchase my own.
Atmosphere: 2
Food: 1
Service: 1
i don’t what they do differently here than other locations, but the wings here are ? best wing stop 10/10 thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
This location used to be pretty decent. Recently, however, they never allow you to order all flats in the mobile app. If you call in, sometimes they let you… other times they don’t. This is frustrating because I hate drums and have started to go to Buffalo Wild Wings To Go which is relatively in the same parking lot. Additionally, orders are rarely fulfilled on time and when ordering a 20oz soda they generally won’t give you a 20oz bottle - despite fountain drinks being a separate option when selecting your drink in the app. I really wish they’d allow us to get flats again but until then, i’ll go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Staff members standing around, no sense of urgency. Wings and fries had little to no seasoning.
Atmosphere: 1
Food: 2
Service: 1
One thing we've notice is since the pandemic, an shutdowns then reopens.. everything has changed for the worse. So can't totally blame restaurants. But the food at this place has changed. Won't say anything negative. But it's jus not what it used to be..
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Food isn't as good as it used to be and the people working ALWAYS have an issue. Whether it's an hour long wait time over the estimated time. Messing up the orders or totally forgetting them. This location sucks. Don't come here.
We got great service, everything was made to order & came to our table in a timely manner even though they were very busy with pick up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Great food and service last night. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Chicken Wings
Came the other night and was told wait time was 50 mins. Np, set an alarm for 40 mins to head out since I live by bandera bowl. Get there and the order was already ready for almost 15 mins, that's a HUGE diff and if it came out early yall need to be doing some calls, I like my food FREsH not cold. Fries sucked per usual, why do I tell u how I want my food if ur not going to make it that way..asked for a side of sauce bc my wings were not wet, the guy was lk lk well ur wet may be diff from what they think wet is and to order a side (he wasnt rude when saying it). They also stuffed the wings to where the box didn't close, wish they would just put them in separate boxes. Overall I love WS they just need to do better when ppl ask for their food a certain way.
Purchased an online order that came with ranch and ordered an extra ranch.When I checked my order, my fries were barely warm. So I had to ask for fresh fries. Walked away and noticed I was now missing my RANCH! (2)When I approached the counter again she asked for my order name so she can verify I paid for them! “Then she said can I check your bag?? I bagged the order and I know I put them in there.” WRONG!!!So degrading to a loyal customer!She didn’t do her job right period!! She was Wrong on so many levels. Wish I got her name so I can let management know. I’ve never gone this far to actually comment about a company but this was unacceptable!!
Atmosphere: 1
Food: 1
Service: 1