Soup was Cold not warm. I come back through get my soups heated up in a microwave. I go sit down and eat my reheated soup and it's still cold so I go back around girl tells me at the drive-thru that she only put them in for 20 seconds as I had two of the loaded potato soups. I had asked why their soups aren't hot and basically because they are closing soon they already took down the soup machine or whatever they cook them in. Then she finally gets it somewhat right the outside felt really hot but apparently they were just lukewarm once I sat down so it's just not a good experience for almost $12 who wants reheated soups you might as well as an owner of the store instead of being lazy about things you might as well once you take that soup machine off not even serve any soup.I don't think this falls on the workers there I'm sure they're probably told to shut off the soup and machine at a certain time I mean that soup had to have been sitting there for at least an hour cuz it was literally cold thank you for the girl at the window for putting up with me however when I order soup yes just as any other customer they want their soup hot
Atmosphere: 1
Food: 1
Service: 3
TJ Fawley
Sandwich was not toasted. DRY, Not good at
Atmosphere: 4
Food: 1
Service: 1
Bo D
Huh? Thought these sandwiches were supposed to be good. Been to Schlotzskys many times before, but this location must have missed the instructions on sandwich making. The sandwich had two tiny pieces of an olive..so I guess the olive delivery truck missed it that day! Half of the sandwich has no onion, and I asked for extra lettuce....guess what? Hardly any lettuce. Lots of mustard though! I will not be back to this location...Disappointing.
Food: 1
Service: 4
Recommended dishes: The Original Sandwich
Lex T
Took me visiting another Schlotzsky's to realize how bad this one is. As another reviewer said, they refused to make modifications. This is true. EVERY single time I order I asked to extra tomato's and they NEVER add them and act like it's coming out of their hourly wage. In general this location sucks whether they don't make it right or if just tastes... off? Do better!!!
wyatt ashworth
Had a craving and it hit the spot.
Food: 4
Service: 3
Recommended dishes: The Original Sandwich
Julio Rodriguez
Stopped by this location when I was out shopping with the fam and I wanted a bite to eat. There is not enough good things i could say about the guy Dangelo who helped me with my order today and I usually do not leave reviews but I knew I just had to because of the exceptional customer service he provided and he truly brightened my day and I really hope everyone gets to experience Dangelo and his great energySOMEBODY GIVE THIS MAN A RAISE!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Cinnamon Roll
Mike Brucato
Food is usually what I expect from Schlotskys which is good. The problem with this location is the staff. They are always rude and don't clean any tables even when they are slow.
Located next to the San Marcos Outlet Mall, this franchise is just like the other Schlotzkys I’ve eaten at- manned by attentive, polite professionals who serve up a tasty French Dip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Schlotzsky's Potato Chips
Gary Dean
Wife and I stopped here for a quick bite before shopping at the outlet. Wife not too hungry so 9rdered a grilled cheese sandwich - which is only listed under the kids meal, for $4.50. After paying and taking a table, I check the receipt, got charged s8.99, 1 dollar less than what my sandwich with meat cost. When the (very young and not very intelligent based on how she responded to my order, the Albaquerque Turkey, she need the menu #, 12 BTW) brought out our meal, my wife asked about the charge because she order a grilled cheese (remember, the only place it is referenced is under the kids meal). Young dumb employee told my wife because she was not a kid, she could not order that. I should have hollered for a manager at that point but it just wasn't worth it. Wife got a Schotzskys sandwich with cheese and all the veggies you get on any meat sandwich. The food was not bad, but un'freakin'believable an employee thinks an adult cannot order from the kids menu. So my advise for adults not so hungry that want to order from the kids menu, be specific when ordering. If they tell you, you can't, ask for the mgr. Unbelievable.
Service: 1
Julie Weichold-Nocker
I called and spoke to lead regarding missing soda and chips for two sandwich meals. He said hold on and then left me on eternal hold. I waited two hours and finally hung up. And the line has been busy ever since. I think he said his name was Marvin but couldn’t understand him. Horrible service.
Food: 3
Service: 1
Juan L. Cano
Medium size portion was enormous. Very well prepared and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original Sandwich
Arianna Chacon
Food was pretty decent, but the cashier had an attitude and the service wasn’t well. Also me and other customers had to clean the tables ourselves because the trash from the previous people were still there. Kindly, step up your game guys.?
It's always so good!
Food: 5
Service: 5
Recommended dishes: Deluxe Original Burger
Food is good and
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Flatbread, Kids Pepperoni Pizza
Enjoyed the food, thanks.
Atmosphere: 5
Food: 5
Service: 5
Soup was Cold not warm. I come back through get my soups heated up in a microwave. I go sit down and eat my reheated soup and it's still cold so I go back around girl tells me at the drive-thru that she only put them in for 20 seconds as I had two of the loaded potato soups. I had asked why their soups aren't hot and basically because they are closing soon they already took down the soup machine or whatever they cook them in. Then she finally gets it somewhat right the outside felt really hot but apparently they were just lukewarm once I sat down so it's just not a good experience for almost $12 who wants reheated soups you might as well as an owner of the store instead of being lazy about things you might as well once you take that soup machine off not even serve any soup.I don't think this falls on the workers there I'm sure they're probably told to shut off the soup and machine at a certain time I mean that soup had to have been sitting there for at least an hour cuz it was literally cold thank you for the girl at the window for putting up with me however when I order soup yes just as any other customer they want their soup hot
Atmosphere: 1
Food: 1
Service: 3
Sandwich was not toasted. DRY, Not good at
Atmosphere: 4
Food: 1
Service: 1
Huh? Thought these sandwiches were supposed to be good. Been to Schlotzskys many times before, but this location must have missed the instructions on sandwich making. The sandwich had two tiny pieces of an olive..so I guess the olive delivery truck missed it that day! Half of the sandwich has no onion, and I asked for extra lettuce....guess what? Hardly any lettuce. Lots of mustard though! I will not be back to this location...Disappointing.
Food: 1
Service: 4
Recommended dishes: The Original Sandwich
Took me visiting another Schlotzsky's to realize how bad this one is. As another reviewer said, they refused to make modifications. This is true. EVERY single time I order I asked to extra tomato's and they NEVER add them and act like it's coming out of their hourly wage. In general this location sucks whether they don't make it right or if just tastes... off? Do better!!!
Had a craving and it hit the spot.
Food: 4
Service: 3
Recommended dishes: The Original Sandwich
Stopped by this location when I was out shopping with the fam and I wanted a bite to eat. There is not enough good things i could say about the guy Dangelo who helped me with my order today and I usually do not leave reviews but I knew I just had to because of the exceptional customer service he provided and he truly brightened my day and I really hope everyone gets to experience Dangelo and his great energySOMEBODY GIVE THIS MAN A RAISE!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Cinnamon Roll
Food is usually what I expect from Schlotskys which is good. The problem with this location is the staff. They are always rude and don't clean any tables even when they are slow.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Deluxe Original Burger
Restaurantji Recommends
Located next to the San Marcos Outlet Mall, this franchise is just like the other Schlotzkys I’ve eaten at- manned by attentive, polite professionals who serve up a tasty French Dip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Schlotzsky's Potato Chips
Wife and I stopped here for a quick bite before shopping at the outlet. Wife not too hungry so 9rdered a grilled cheese sandwich - which is only listed under the kids meal, for $4.50. After paying and taking a table, I check the receipt, got charged s8.99, 1 dollar less than what my sandwich with meat cost. When the (very young and not very intelligent based on how she responded to my order, the Albaquerque Turkey, she need the menu #, 12 BTW) brought out our meal, my wife asked about the charge because she order a grilled cheese (remember, the only place it is referenced is under the kids meal). Young dumb employee told my wife because she was not a kid, she could not order that. I should have hollered for a manager at that point but it just wasn't worth it. Wife got a Schotzskys sandwich with cheese and all the veggies you get on any meat sandwich. The food was not bad, but un'freakin'believable an employee thinks an adult cannot order from the kids menu. So my advise for adults not so hungry that want to order from the kids menu, be specific when ordering. If they tell you, you can't, ask for the mgr. Unbelievable.
Service: 1
I called and spoke to lead regarding missing soda and chips for two sandwich meals. He said hold on and then left me on eternal hold. I waited two hours and finally hung up. And the line has been busy ever since. I think he said his name was Marvin but couldn’t understand him. Horrible service.
Food: 3
Service: 1
Medium size portion was enormous. Very well prepared and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original Sandwich
Food was pretty decent, but the cashier had an attitude and the service wasn’t well. Also me and other customers had to clean the tables ourselves because the trash from the previous people were still there. Kindly, step up your game guys.?
Food: 1