I used to love this Wingstop store. Now all they serve is orders completely wrong, wings have no sauce, always forgetting something, ranches not even full, giving reheated wings, never on time even if ordered hours before to be picked up at a set time. Really has gone downhill since the manager Leslie left the store.
Atmosphere: 1
Food: 2
Service: 1
lori lightsey
Food is ok. It ALWAYS takes longer than 30 minutes to get your food. Even when you pre order online
Atmosphere: 1
Food: 3
Service: 1
josh leonard
Slowest wing resteraunt in San marcos and the wings are overcooked always and dry . No sauce
Atmosphere: 1
Food: 1
Service: 1
Rose Garcia
Food was made fresh and hot. I ordered online to go which is much easier than having to place an order inside due to that it is small inside. Very happy with the quality and freshness of my order. I will be back!
Food: 5
Service: 5
Lorena A Garcia
This Wingstop was extremely dirty. I slipped twice with catching myself on the greasy floors. The table we sat at was so dirty , was not wiped prior to us sitting. The restroom was so gross , dirty, greasy. I’m not one to ever complain but I have no idea what made my family and I sick after eating there. Maybe the chicken was under cooked .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 40 Piece Group Pack
D P
UBER DRIVERS!!! Don’t go to this place unless you live to wait!!! People don’t even know how to tell you if the order has been picked up or not or how much time estimate that you have to wait.. waited over 15 minutes and people without came after me got there order first and they just ordered!!!? very disappointed in this location!!! They need better workers!!!
Atmosphere: 1
Food: 1
Service: 1
Andrew Delgado
Waited for over an hour for my food!! As I tried asking the cashier about my order she writes 5 people names and goes to the back then returns with no information on anyone's order. I can see stacks of finished bags on a shelf and even the ones they put on the counter no one called them out. At one point the customer started calling out the names themselves. Even after I had the cashier write the conformation # down she still walks away and doesn't address the order. Not till I ask for a manager do I get my order that was sitting on the shelf the whole time. The cashier was rude and spaced out I am always willing to give anyone the benefit of doubt but she has no business in customer service.
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Wings
Eli Sal
I mean it's OK but very young ladies and boys working here I wonder is there is even a manager they seem to do there job when u go in person but when u call they just have u on hold or simply don't answer yall need to work on yalls customer service
Atmosphere: 2
Food: 1
Service: 1
Cautionitsme
If I could leave 0 stars I would I ordered online then went to pick it up when it was supposed to ready only to wait another 30min. Also the food was nearly stone cold when I got home and just not enjoyable in the slightest.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Mohamad Nadim Adi
The chicken is good, the fries are ok a little too soft. The dipping sauces are what makes the dishes great.
The food is decent here, but everything else is awful. We have been there 4 times in the last year expectingnthe experience to be better but it always let's us down. Our orders have been messed up 3 of the 4 times, and we weren't willing to wait another 40 minutes for it to be corrected. If you go in and order at the store and its not busy, expect to wait 40ish minutes for your food. If its busy, it will take an hour to get your food. The amount of employees that are standing around is actually impressive, probably why a single 10 piece order took 40 minutes. I hate writing negative reviews, but when it gets this bad people should be warned.If the store owner can see this, I would highly recommend you watch your cameras and see how long people's wait times are. A fast food place should never take 40 minutes to get you the food you ordered.
Atmosphere: 1
Food: 3
Service: 1
Jacob Deleon
They said 25 mins the most . They made me wait 50 then I got my fries cold the wings where not hot hot but it wasn’t cold so that’s why it’s 3 stars for food and 1 star for service . I seen my food on the bottom shelf and didn’t think nothing of it because I couldn’t read my name but when he gave me the bag from the bottom I was like dam that’s cold blooded just for a 6 piece with friesThe dude was a white or light Mexican dude with mustache
Atmosphere: 1
Food: 3
Service: 1
Justin Bevrotte
Wings were a great size but then I go to pull the ranch out the bag and the ranch was a 1/3 filled. Looks like they picked one out the trash with leftover ranch and gave it to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Steve Mulberry
It's alrightKid-friendliness: As far as i can tell, there's no nodity, violence, or swearing in the restaurant.Wheelchair accessibility: There's no ramps needed. It's all on one level.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Wings
choncobar h.s.
how one location managed to hire the most unproductive people on this earth is beyond
I used to love this Wingstop store. Now all they serve is orders completely wrong, wings have no sauce, always forgetting something, ranches not even full, giving reheated wings, never on time even if ordered hours before to be picked up at a set time. Really has gone downhill since the manager Leslie left the store.
Atmosphere: 1
Food: 2
Service: 1
Food is ok. It ALWAYS takes longer than 30 minutes to get your food. Even when you pre order online
Atmosphere: 1
Food: 3
Service: 1
Slowest wing resteraunt in San marcos and the wings are overcooked always and dry . No sauce
Atmosphere: 1
Food: 1
Service: 1
Food was made fresh and hot. I ordered online to go which is much easier than having to place an order inside due to that it is small inside. Very happy with the quality and freshness of my order. I will be back!
Food: 5
Service: 5
This Wingstop was extremely dirty. I slipped twice with catching myself on the greasy floors. The table we sat at was so dirty , was not wiped prior to us sitting. The restroom was so gross , dirty, greasy. I’m not one to ever complain but I have no idea what made my family and I sick after eating there. Maybe the chicken was under cooked .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 40 Piece Group Pack
UBER DRIVERS!!! Don’t go to this place unless you live to wait!!! People don’t even know how to tell you if the order has been picked up or not or how much time estimate that you have to wait.. waited over 15 minutes and people without came after me got there order first and they just ordered!!!? very disappointed in this location!!! They need better workers!!!
Atmosphere: 1
Food: 1
Service: 1
Waited for over an hour for my food!! As I tried asking the cashier about my order she writes 5 people names and goes to the back then returns with no information on anyone's order. I can see stacks of finished bags on a shelf and even the ones they put on the counter no one called them out. At one point the customer started calling out the names themselves. Even after I had the cashier write the conformation # down she still walks away and doesn't address the order. Not till I ask for a manager do I get my order that was sitting on the shelf the whole time. The cashier was rude and spaced out I am always willing to give anyone the benefit of doubt but she has no business in customer service.
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Wings
I mean it's OK but very young ladies and boys working here I wonder is there is even a manager they seem to do there job when u go in person but when u call they just have u on hold or simply don't answer yall need to work on yalls customer service
Atmosphere: 2
Food: 1
Service: 1
If I could leave 0 stars I would I ordered online then went to pick it up when it was supposed to ready only to wait another 30min. Also the food was nearly stone cold when I got home and just not enjoyable in the slightest.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
The chicken is good, the fries are ok a little too soft. The dipping sauces are what makes the dishes great.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The food is decent here, but everything else is awful. We have been there 4 times in the last year expectingnthe experience to be better but it always let's us down. Our orders have been messed up 3 of the 4 times, and we weren't willing to wait another 40 minutes for it to be corrected. If you go in and order at the store and its not busy, expect to wait 40ish minutes for your food. If its busy, it will take an hour to get your food. The amount of employees that are standing around is actually impressive, probably why a single 10 piece order took 40 minutes. I hate writing negative reviews, but when it gets this bad people should be warned.If the store owner can see this, I would highly recommend you watch your cameras and see how long people's wait times are. A fast food place should never take 40 minutes to get you the food you ordered.
Atmosphere: 1
Food: 3
Service: 1
They said 25 mins the most . They made me wait 50 then I got my fries cold the wings where not hot hot but it wasn’t cold so that’s why it’s 3 stars for food and 1 star for service . I seen my food on the bottom shelf and didn’t think nothing of it because I couldn’t read my name but when he gave me the bag from the bottom I was like dam that’s cold blooded just for a 6 piece with friesThe dude was a white or light Mexican dude with mustache
Atmosphere: 1
Food: 3
Service: 1
Wings were a great size but then I go to pull the ranch out the bag and the ranch was a 1/3 filled. Looks like they picked one out the trash with leftover ranch and gave it to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
It's alrightKid-friendliness: As far as i can tell, there's no nodity, violence, or swearing in the restaurant.Wheelchair accessibility: There's no ramps needed. It's all on one level.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Wings
how one location managed to hire the most unproductive people on this earth is beyond
Atmosphere: 1
Food: 1
Service: 1