Awesome food, great service, friendly staff!!!! Highly recommend!! Seafood platter is scrumptious ?
Nicole Moreno
The service was goodI liked how clean everything wasFood was
Atmosphere: 5
Food: 5
Service: 5
Riley Hunt
The food was delicious and everyone was so friendly a great place to bring the kids ??
Atmosphere: 5
Food: 5
Service: 5
Todd Deaver
Everyone's food was really good, but I had the Chili & Cornbread with cheese, onion, and jalapeño, and it was outstanding. Puro soul food!
Atmosphere: 5
Food: 5
Service: 5
Brianna Carmichael
Susan is a wonderful server and Tony and Brenda are super sweet people!
Atmosphere: 5
Food: 5
Service: 5
O I
We have been going to the Roux since we moved here and the only complaint I had then was it was slow on the service part with no refills but chalked it to being in a small community being laid back and not like the city life which to me wasn't a big deal. But tonight my kids came into town and we took them to the Roux for dinner which turned out to be a disaster that left us all flabbergasted with such behavior from both of the owners. It is very sad they handled the situation in the manner they chose to and treat customers the way they did just because the jambalaya was WAY over cooked. I had let the waitress know about it. Her response was the other customer that had it didn't say anything. She told the owner which in turn brought the plate back to us and sat it in front of my daughter and said that it was cooked just the way it should be and hastily turned and left. We all looked at each other in pure shock. That literally pissed me off at that point. I got up and got my daughter's plate took it to the waitress showed her all the dry, burnt and hard sausage in it and set it down next to her and said we didn't appreciate the male owner bringing it back to our table and telling us there is nothing wrong with it that it's cooked exactly like it should be. I sat back down at our table and a few minutes later the female owner came out and said "Ok who is the grumpy one here" which I feel was playful at first so I said "I am" at this point I expected her to come out and make things right. No she started saying "that is the way you cook Jambalaya you have to brown the sausage like that" I tried to tell her it was dry, burnt and hard she didn't seem to like being told that either and left without another word. As if that wasn't enough the male owner came and stood behind the bar area and just stared at us very weirdly made my kids very uncomfortable so we all got up and left. If they would have handled the situation in a professional manner we probably would have still gone to dine there in the future. With this experience I can say my family and I will not spend our hard earned money in their establishment to get treated like that ever again. A good business owner should always take a customers insight as an opportunity to acknowledge the customer's concerns, apologize for their experience, and assure them that you're taking steps to address the issue. This not only appeases the unhappy customer but it also showcases your dedication to resolving problems. Always maintain a professional tone when responding to the customer.
Atmosphere: 1
Food: 1
Service: 1
Jeri Metzger
This is our first time here, we have driven by a few times and decided today to stop for breakfast . Atmosphere quiet but it was early ! Met the owner Tony and waitress Katie Jo. Wonderful people and patron Alan. Great conversations great people We live close by and will definitely be
Atmosphere: 5
Food: 5
Service: 5
Theresa S.
Service & Food were Outstanding!! We had their breakfast buffet their lunch special beef ravioli with mushroom sauce and Fried fresh shrimp . We will be back Soon !
The gator was
Atmosphere: 5
Food: 4
Service: 5
Awesome food, great service, friendly staff!!!! Highly recommend!! Seafood platter is scrumptious ?
The service was goodI liked how clean everything wasFood was
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and everyone was so friendly a great place to bring the kids ??
Atmosphere: 5
Food: 5
Service: 5
Everyone's food was really good, but I had the Chili & Cornbread with cheese, onion, and jalapeño, and it was outstanding. Puro soul food!
Atmosphere: 5
Food: 5
Service: 5
Susan is a wonderful server and Tony and Brenda are super sweet people!
Atmosphere: 5
Food: 5
Service: 5
We have been going to the Roux since we moved here and the only complaint I had then was it was slow on the service part with no refills but chalked it to being in a small community being laid back and not like the city life which to me wasn't a big deal. But tonight my kids came into town and we took them to the Roux for dinner which turned out to be a disaster that left us all flabbergasted with such behavior from both of the owners. It is very sad they handled the situation in the manner they chose to and treat customers the way they did just because the jambalaya was WAY over cooked. I had let the waitress know about it. Her response was the other customer that had it didn't say anything. She told the owner which in turn brought the plate back to us and sat it in front of my daughter and said that it was cooked just the way it should be and hastily turned and left. We all looked at each other in pure shock. That literally pissed me off at that point. I got up and got my daughter's plate took it to the waitress showed her all the dry, burnt and hard sausage in it and set it down next to her and said we didn't appreciate the male owner bringing it back to our table and telling us there is nothing wrong with it that it's cooked exactly like it should be. I sat back down at our table and a few minutes later the female owner came out and said "Ok who is the grumpy one here" which I feel was playful at first so I said "I am" at this point I expected her to come out and make things right. No she started saying "that is the way you cook Jambalaya you have to brown the sausage like that" I tried to tell her it was dry, burnt and hard she didn't seem to like being told that either and left without another word. As if that wasn't enough the male owner came and stood behind the bar area and just stared at us very weirdly made my kids very uncomfortable so we all got up and left. If they would have handled the situation in a professional manner we probably would have still gone to dine there in the future. With this experience I can say my family and I will not spend our hard earned money in their establishment to get treated like that ever again. A good business owner should always take a customers insight as an opportunity to acknowledge the customer's concerns, apologize for their experience, and assure them that you're taking steps to address the issue. This not only appeases the unhappy customer but it also showcases your dedication to resolving problems. Always maintain a professional tone when responding to the customer.
Atmosphere: 1
Food: 1
Service: 1
This is our first time here, we have driven by a few times and decided today to stop for breakfast . Atmosphere quiet but it was early ! Met the owner Tony and waitress Katie Jo. Wonderful people and patron Alan. Great conversations great people We live close by and will definitely be
Atmosphere: 5
Food: 5
Service: 5
Service & Food were Outstanding!! We had their breakfast buffet their lunch special beef ravioli with mushroom sauce and Fried fresh shrimp . We will be back Soon !
The food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Ribeye Steak, Seafood Platter, Gizzards and Tots, Shrimp Basket
Restaurantji Recommends
It's pretty nice here. It's quiet, and the food has always been decent.
Atmosphere: 5
Food: 5
Service: 5
Food was awesome!! Dessert was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Ribeye Steak
Good food made fresh. Very enjoyable experience. Quiet and laid back.
Atmosphere: 4
Food: 4
Service: 4
The food was amazing. Had the chicken and sausage gumbo. Then we had shrimp basket and catfish po boy basket.
The new boudin egg rolls were delicious, service was exceptional!
Atmosphere: 5
Food: 5
Service: 5