Subway

1005 Hwy 96 Bypass, Silsbee
(409) 385-5850

Recent Reviews

Ashley Tucker

I don't know what the young girl's name is that was working all by herself there tonight, it wasn't on my receipt and I don't remember her having a name tag on. But whatever you're paying her, she deserves double. She was all alone with people steadily coming in and I work in food service so I know the noise of online tickets coming in, and on top of all that a couple spilled their drink all over the floor. This young lady kept her composure the entire time, tho I could tell she was struggling she never once complained and greeted every guest and thanked them when they left. I would have given you 5 stars if you would have had an extra person working so this poor girl wasn't killing herself trying to stay above water. I know good help is hard to find as my job is also running very thin these days on employees. Still a Mgr could have at least been there to help during the dinner rush. The food was hot and fresh and tasted great as usual, and I only had to wait for my pretzel to cook as I ordered online and you were out of the churro I wanted. I think you have a great employee who has good mgmt material written all over her, don't run her off by spreading her too thin. Just my thoughts.

Atmosphere: 4

Food: 5

Service: 5

Andrew Jesmer

Not one to usually post a review ordered online 2 sandwiches asked to be toasted and not toasted kinda ruins it when it's not made

Atmosphere: 1

Food: 1

Service: 1

Nick Coffee

Literally like one of the best Subways I've ever been to. Only came here cause the one in town was closed for renovations, but might make my way to this one intentionally from now on. Service was fast and great. Ordered like 4 subs on the app, all with modifications and they made them with 100% accuracy. Threw in a free cookie you. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Charles Smith

Just ran in to pick up a

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak

Mary Walters

This Subway is great. There was only one employee but she was very good at her job. Very friendly and she makes a perfect sub. Loved her smile. Expensive but worth it.

Tobias Kounovsky

I didn't catch her name, but the woman working the night shift on 1/12/23 was very polite and worked fast to get my food ready. After a stressful 2 hour shopping trip at the neighboring Walmart it was super refreshing to have her serve my food to me with a smile. :) Thank you!!

Haley Robinson

The lady working on Sunday 8-14-22 was so incredibly rude. We came in to eat as a family of 5. When she asked how many sandwiches and we said 5, she rolled her eyes and sighed. She said ugh. That’s a lot and I’m here by myself. Ugh that’s just a lot. We decided to leave and go somewhere else to eat because I refuse to give someone my money who is going to act annoyed for doing their job. As a manager, I would fire her immediately for 1. Having a bad attitude toward a customer. 2. Turning away business. 3. Poor customer services. 4. Unprofessional dress. 5. Being incredibly rude.Get better help.

Jim Nakumi

Good food

Monifa Riggs

Ms. Lisa was so awesome and so helpful . My mom wasn't to sure what to order and Ms. Lisa have her awesome suggestions . She also made us laugh she was fast and very friendly

Justin B.

I normally go to Subway when I'm hungry because that is my favorite fast food, and one of the ladies there that I did not catch her name but she had short hair she was an older woman and she made my order even better because she was so nice, and made me laugh while she was working fast my sandwich was done and under three minutes and she was doing two people sandwiches and the sandwich was amazing, 10 out of 10 I would recommend

Nathan D.

This is the worst subway. 2nd time in a row I've ordered through the mobile app and got a chicken bacon ranch sandwich. BOTH times they forgot to add the bacon and it's not toasted. Like CMON it's in the name. Also when I get a foot long. I expect to get a decent amount of chicken in my foot long. I could fit the chicken I got in my foot long in a 6inch. This is the worst subway I've ever been to. And that says something. Cause most subways are shit anyways with the occasional good subway

AJ Al

Do NOT go there. Everyday they have new hires. The manager and store owner is named Robert is very bad. He doesn’t give time his time to train new people. I ordered a teriyaki chicken bowl via the Subway App so I went there picked it up and I got back home, the salad had no chicken. I called the store someone named Allen and said “Yeah sorry I forgot to add the chicken so bring back the bowl and I’ll add the chicken” This is so unprofessional, I stay 20 mins away and he should’ve offered me a new bowl with chicken. I’ll report this to the corporate.

AJ A.

Do NOT go there. Everyday they have new hires. The manager and store owner is named Robert is very bad. He doesn't give time his time to train new people. I ordered a teriyaki chicken bowl via the Subway App so I went there picked it up and I got back home, the salad had no chicken. I called the store someone named Allen and said "Yeah sorry I forgot to add the chicken so bring back the bowl and I'll add the chicken" This is so unprofessional, I stay 20 mins away and he should've offered me a new bowl with chicken. I'll report this to the corporate.

pam powell

Friendly service and food is always fresh and prepared quickly and just the way we ask. Very clean inside.

Gi Gi

Not good.

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