not one of my favorites. sorry. food is mediocre and over priced.
Atmosphere: 2
Food: 2
Service: 5
nicholas huffman
Haven’t been in months and thought that I’d stop by for some good ole chick-fil-a. Food was okay like always. My issue is when I went to get a refill before I left, I said I wanted a refill to this guy and to dump out my old drink and put fresh ice in. Somehow that was the most confusing thing to be asked to this guy, who I’m sure didn’t understand English well. Why are yall hiring people who don’t know English well. I had to explain like 10 different ways what I wanted. He was just staring at me looking confused the whole time. I’d be like “I want a refill of Diet Coke, but can you dump it out and give me fresh ice”. He’d stare at me dumbfounded and say “so you want more ice or less”. I’d explain again what I wanted and he put more ice and didn’t dump it out. This went on for a bit while I tried to explain in different ways and he was dumb founded the entire time, and even made hand motions like I was dumping out the ice to try to tell him what I mean. Then he was like “diet” and I was like yes “Diet Coke”. He gave me Dr Pepper, and I had to explain I wanted Diet Coke. So he dumped some of it out but not all, as I got in my car and it still tasted exactly like Dr Pepper, with a very slight Diet Coke flavor. So I had to go back inside while it was raining and eventually a different person helped me out instantly. My thing is, why is that such a confusing question? I want you to dump out my drink and give me fresh ice before the refill, what’s so hard about that to understand. Don’t hire people who don’t speak English, or barley understand it. This shouldn’t have been a issue. Never have had a issue before anywhere like this.
Atmosphere: 5
Food: 3
Service: 1
Robert Hamp
3rd party delivery driver review(uber eats, doordash): One of the longer wait times for fast food in all of southlake area. I understand they are extremely busy as most chick-fil-a’s are. However, that is no excuse to have almost every driver waiting 5 min past the suggested pickup time. The general manager or person in charge of the 3rd party merchant settings needs to push backPickupTimes a few min to prevent drivers from waiting in the lobby. This will relieve stress to the drivers and employees who have to constantly let drives know the order isn’t ready. I understand it’s important to have the orders picked up at the completion of the food to ensure it is delivered hot. But if every driver is waiting 5 min even for a simple meal then there is a problem. PS: the orders that don’t get picked up right away tend to be customers who don’t leave a tip. DoorDash has already warned customers that not leaving a tip increases the chances the orderstake longer to be delivered.
Bill Jarboe
Not too crowded, clean.
Atmosphere: 5
Food: 5
Service: 5
Danielle Robinson
I order here often for my fiancee, who works across the st in the mall. It's conveniently close, and that is it. The quality of freshness and the friendly atmosphere lacks at this location.
Atmosphere: 3
Food: 3
Service: 3
William M
Love it. Great food.
Atmosphere: 5
Food: 5
Service: 5
owen
It took way too long two make 2 sandwiches I was almost late to an important
Atmosphere: 1
Food: 4
Service: 1
Gale Kerstens
Very busy, but great food.
Atmosphere: 5
Food: 5
Service: 5
Christina Saladin
I went inside and told them I had a mobile order. I waited for 15 minutes before asking for a refund because I had to go to work. I found out my food had been ready and sitting behind the counter the whole time. It was cold when I got it and I ended up not being able to eat it. Coming here was a waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
charles mallory
Great staff. Always a friendly greeting and great food!
not one of my favorites. sorry. food is mediocre and over priced.
Atmosphere: 2
Food: 2
Service: 5
Haven’t been in months and thought that I’d stop by for some good ole chick-fil-a. Food was okay like always. My issue is when I went to get a refill before I left, I said I wanted a refill to this guy and to dump out my old drink and put fresh ice in. Somehow that was the most confusing thing to be asked to this guy, who I’m sure didn’t understand English well. Why are yall hiring people who don’t know English well. I had to explain like 10 different ways what I wanted. He was just staring at me looking confused the whole time. I’d be like “I want a refill of Diet Coke, but can you dump it out and give me fresh ice”. He’d stare at me dumbfounded and say “so you want more ice or less”. I’d explain again what I wanted and he put more ice and didn’t dump it out. This went on for a bit while I tried to explain in different ways and he was dumb founded the entire time, and even made hand motions like I was dumping out the ice to try to tell him what I mean. Then he was like “diet” and I was like yes “Diet Coke”. He gave me Dr Pepper, and I had to explain I wanted Diet Coke. So he dumped some of it out but not all, as I got in my car and it still tasted exactly like Dr Pepper, with a very slight Diet Coke flavor. So I had to go back inside while it was raining and eventually a different person helped me out instantly. My thing is, why is that such a confusing question? I want you to dump out my drink and give me fresh ice before the refill, what’s so hard about that to understand. Don’t hire people who don’t speak English, or barley understand it. This shouldn’t have been a issue. Never have had a issue before anywhere like this.
Atmosphere: 5
Food: 3
Service: 1
3rd party delivery driver review(uber eats, doordash): One of the longer wait times for fast food in all of southlake area. I understand they are extremely busy as most chick-fil-a’s are. However, that is no excuse to have almost every driver waiting 5 min past the suggested pickup time. The general manager or person in charge of the 3rd party merchant settings needs to push backPickupTimes a few min to prevent drivers from waiting in the lobby. This will relieve stress to the drivers and employees who have to constantly let drives know the order isn’t ready. I understand it’s important to have the orders picked up at the completion of the food to ensure it is delivered hot. But if every driver is waiting 5 min even for a simple meal then there is a problem. PS: the orders that don’t get picked up right away tend to be customers who don’t leave a tip. DoorDash has already warned customers that not leaving a tip increases the chances the orderstake longer to be delivered.
Not too crowded, clean.
Atmosphere: 5
Food: 5
Service: 5
I order here often for my fiancee, who works across the st in the mall. It's conveniently close, and that is it. The quality of freshness and the friendly atmosphere lacks at this location.
Atmosphere: 3
Food: 3
Service: 3
Love it. Great food.
Atmosphere: 5
Food: 5
Service: 5
It took way too long two make 2 sandwiches I was almost late to an important
Atmosphere: 1
Food: 4
Service: 1
Very busy, but great food.
Atmosphere: 5
Food: 5
Service: 5
I went inside and told them I had a mobile order. I waited for 15 minutes before asking for a refund because I had to go to work. I found out my food had been ready and sitting behind the counter the whole time. It was cold when I got it and I ended up not being able to eat it. Coming here was a waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Great staff. Always a friendly greeting and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Restaurantji Recommends
I know when I come here my food will always be right!
Atmosphere: 5
Food: 5
Service: 5
Outside workers will cause traffic jams in the parking lot in order to bypass the drive
Atmosphere: 1
I had good
Atmosphere: 5
Food: 5
Service: 5
I ate with my family at Burger King and good service, the store was very clean and Olga treated us very well. We will return soon, thank
Atmosphere: 5
Food: 5
Service: 5
They're fast but the employee who did my carry out order was rude because I hadn't heard them the first time.