Pick up is very bad in this location. The worst is that you receive a message saying its ready when its not so both times i had to spend extra time along with other customers waiting for the food. Defeats the purpose of ordering online. In store ordering service is great though.
GiYada Griffiths
Cleanest Chipotle I've ever been in.Usually pretty empty so the service is very quick.Conclusion: definitely on the better side of Chipotle experiences
Atmosphere: 5
Food: 4
Service: 3
יובל כ.
Best food was really cheap good service I love it and I'll come back . Really yummy tasty
james krumme
Cooked the food well but employees suck for service besides any manager.
Food: 5
Service: 1
Senona M.
Forgot my chips, they put the order in a bag. When I got home, no chips. I called and he was just like "you can return if you want" like yeah I paid for them, I'm in my house and hungry ready to eat.
Hayley B
Came at 7:30pm (two hours before closing), lots of workers present. They were out of steak, chicken, chips and white rice. :<
Service: 1
Shauntelle J.
Decided to order tacos to go, and decided to visit the Spring location- the outside needed a bit of cleaning but it's the middle of the week in the evening soooo... yeah! Got my online order after repeatedly explaining to the cashier that was order was literally right behind her.. smh- I digress! Got my order, tacos were warm, fresh and filling. I'll be returning to my original location from now on!
B thatguy
Took 5 minutes before I saw anyone working in the restaurant. Then I got a burrito smaller than something from Taco Bell. Literally put half a portioning spoon on everything. Girl I've worked in the industry.... this store must be out on inventory and making it up by screwing customers... chipotle used to be a good brand... this is just pitiful. 1/10. Fire this gm, and the DM that lets this happen.
Atmosphere: 2
Food: 1
Service: 2
Ai A
Order for pick up at this location. My order was placed at 4:00 pm, it was supposed to be ready at 4:20 pm and it's 4:45 pm and my order was just given to me. The restaurant was empty. They didn't have any more to go orders at the pick-up counter. I'm not sure why you would have a customer waiting so long for their order. When I arrived, I went to the pick up counter, my order was not there, I proceeded to the cashier, I kindly ask them if they had a to go order for me and the manager just gave me a look and didn't even greet me, the cashier looked like she didn't like working there, the server at the counter said he was just going to start my order ?... anyway, I waited. Just to come home after a long day at work to the pictures attached. ? What's going on here? Not even more than 4 pieces of meet per taco, and it's burned.I love Chipotle! But never coming to this location ever again... Worst customer service ever. Manager look more concern to take pictures on her tablet than to greet customers with a kind smile and a "We will be with you shortly or we are currently working on your order, would you like a cup of water while you wait" at least.
Atmosphere: 1
Food: 1
Service: 1
E Collins
Poor quality and portions sucks. I love chipotle but this particular location sucks ? burned
Pick up is very bad in this location. The worst is that you receive a message saying its ready when its not so both times i had to spend extra time along with other customers waiting for the food. Defeats the purpose of ordering online. In store ordering service is great though.
Cleanest Chipotle I've ever been in.Usually pretty empty so the service is very quick.Conclusion: definitely on the better side of Chipotle experiences
Atmosphere: 5
Food: 4
Service: 3
Best food was really cheap good service I love it and I'll come back . Really yummy tasty
Cooked the food well but employees suck for service besides any manager.
Food: 5
Service: 1
Forgot my chips, they put the order in a bag. When I got home, no chips. I called and he was just like "you can return if you want" like yeah I paid for them, I'm in my house and hungry ready to eat.
Came at 7:30pm (two hours before closing), lots of workers present. They were out of steak, chicken, chips and white rice. :<
Service: 1
Decided to order tacos to go, and decided to visit the Spring location- the outside needed a bit of cleaning but it's the middle of the week in the evening soooo... yeah! Got my online order after repeatedly explaining to the cashier that was order was literally right behind her.. smh- I digress! Got my order, tacos were warm, fresh and filling. I'll be returning to my original location from now on!
Took 5 minutes before I saw anyone working in the restaurant. Then I got a burrito smaller than something from Taco Bell. Literally put half a portioning spoon on everything. Girl I've worked in the industry.... this store must be out on inventory and making it up by screwing customers... chipotle used to be a good brand... this is just pitiful. 1/10. Fire this gm, and the DM that lets this happen.
Atmosphere: 2
Food: 1
Service: 2
Order for pick up at this location. My order was placed at 4:00 pm, it was supposed to be ready at 4:20 pm and it's 4:45 pm and my order was just given to me. The restaurant was empty. They didn't have any more to go orders at the pick-up counter. I'm not sure why you would have a customer waiting so long for their order. When I arrived, I went to the pick up counter, my order was not there, I proceeded to the cashier, I kindly ask them if they had a to go order for me and the manager just gave me a look and didn't even greet me, the cashier looked like she didn't like working there, the server at the counter said he was just going to start my order ?... anyway, I waited. Just to come home after a long day at work to the pictures attached. ? What's going on here? Not even more than 4 pieces of meet per taco, and it's burned.I love Chipotle! But never coming to this location ever again... Worst customer service ever. Manager look more concern to take pictures on her tablet than to greet customers with a kind smile and a "We will be with you shortly or we are currently working on your order, would you like a cup of water while you wait" at least.
Atmosphere: 1
Food: 1
Service: 1
Poor quality and portions sucks. I love chipotle but this particular location sucks ? burned
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For serving amount its not worth the price. The lady just put maybe 5slices of the steak for bowl.
Atmosphere: 1
Food: 1
Service: 1
Typical well run chipotle. Portions seemed larger than normal line moves very quickly.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
They lock the doors at 8:30 even though it says open until 10
Like the burritos here good quanity for a good price.
Atmosphere: 4
Food: 4
Service: 4
I'm really not a fan of Chipotle. The queso and guacamole are way too salty! The meats are over seasoned and the paper bowls are not impressive.