Went to B-dubs in Sugar Land to watch the Astros game. Arrived and was greeted by Chris, the manager. We seated ourselves but he came to our table right away with menus and sent Morgan our waitress right over. I had a gift card bonus whose promotion expired months ago. I let Chris know that I wasn’t happy about not realizing the bonus expired (fine print). Chris took care of us by discounting some of the meal. He talked to us like his buddies and made us at home. In addition the Astros game was not playing where we ate and Chris took the time to make sure we got a great view of one of the TV screens. Our waitress Morgan is very nice and she checked in on us many times. Very attentive. Thanks for a good dinner out you all!
jairo agundiz
this is my go to BWW. the people who work here rock! thank you for all ya do
Atmosphere: 5
Food: 5
Service: 4
Tandy Bradford
I will never eat here again i waited 45 minutes for some nasty food which they did not follow procedures on how i wanted my order. Then I get my wings and I see feathers and claw and I spoke with the manager and he swore in his whole 10 years of working with the company that he never had feathers in the wings and he checks them daily he refused to remake my food we continue to eat and ended up finding more feathers and ended up getting food poisoning. I use to eat here every Tuesday but they lost my service for good. Can’t even follow instructions on how to cook or prep orders. The drinks tasted like syrup the chicken sandwich was so small it was like a slider and wasn’t fresh my fries was cold even the sauce tasted nasty. The manager didn’t even care about my service at all. This place use to be good also Josue the server instead of giving me my correct change he gave me back what my total was and pocketed the remaining money I spoke with a manager as well and he could not do anything because I didn’t notice til I got home what my change was.
Food: 1
Service: 1
Mary C. López
Good, normal
Atmosphere: 4
Food: 4
Service: 2
Cheryl Bryson
I ordered take out wings (24) with 2 pk of small carrots/celery with Ranch dressing dip. Chicken was over cooked ; dry & hard. The marrow in the bone were dried out which tells me these wings were frozen for a long time; not freshly processed or butchered! Not my kind of food quality. My " Lesson Learned" make your wings @ home! I am 76 years old & I know food!
Food: 1
Service: 3
jesse Lopez
The waiter was good as well as the wings. Checking on if I needed anything regularly
Atmosphere: 5
Food: 5
Service: 5
Emmanuel Salinas
Had a small thing I needed help with and Mike was genuinely helpful and extremely professional throughout the whole thing.
Service: 5
Ralphel Alexander
Still trying to figure out why I was charged gratuity for a table of 4?!
Atmosphere: 3
Food: 5
Service: 1
Eunice Abarca
Excellent
Atmosphere: 5
Food: 5
Service: 5
Shiny Fennekin
Food portion sizes too small..I would never EVER pay a cent to Buffalo wild wings. I'll only get their food for free via points.
My Buffalo Wild Wings account was hacked and the thief redeemed all my points for a 20 pc wings at this location in Sugar Land, TX while I live in Missouri. I tried calling the manager of this store and he would not do anything to stop the thief from picking up the food!
Atmosphere: 1
Food: 1
Service: 1
Marie Grant
My chicken and fries was great but my strawberries lemonade they water that down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Shawn Baloch
Honestly I’m disgusted with this establishment. All the servers, and cooks that work the night shift are incompetent, lazy workers who are entitled and feel as if they need an “hour to clean up” and not take orders. If you close at 2 am, why are you mad I am there at 1 am? Who runs this place? A bunch of lazy dumb workers.
Atmosphere: 1
Food: 1
Service: 1
J. Scott G.
Nice experience. Good flavors, market value prices and plenty of TV's. Absolutely recommended for the area ??
Atmosphere: 3
Food: 4
Service: 3
Angela Spence
Bartender was extremely rude when I asked for assistance to change out a cracked glass that leaked on our table. Nothing wrong with our server, who was very sweet. She was busy, and with her being new, I didn't want to inurrupt her.
Went to B-dubs in Sugar Land to watch the Astros game. Arrived and was greeted by Chris, the manager. We seated ourselves but he came to our table right away with menus and sent Morgan our waitress right over. I had a gift card bonus whose promotion expired months ago. I let Chris know that I wasn’t happy about not realizing the bonus expired (fine print). Chris took care of us by discounting some of the meal. He talked to us like his buddies and made us at home. In addition the Astros game was not playing where we ate and Chris took the time to make sure we got a great view of one of the TV screens. Our waitress Morgan is very nice and she checked in on us many times. Very attentive. Thanks for a good dinner out you all!
this is my go to BWW. the people who work here rock! thank you for all ya do
Atmosphere: 5
Food: 5
Service: 4
I will never eat here again i waited 45 minutes for some nasty food which they did not follow procedures on how i wanted my order. Then I get my wings and I see feathers and claw and I spoke with the manager and he swore in his whole 10 years of working with the company that he never had feathers in the wings and he checks them daily he refused to remake my food we continue to eat and ended up finding more feathers and ended up getting food poisoning. I use to eat here every Tuesday but they lost my service for good. Can’t even follow instructions on how to cook or prep orders. The drinks tasted like syrup the chicken sandwich was so small it was like a slider and wasn’t fresh my fries was cold even the sauce tasted nasty. The manager didn’t even care about my service at all. This place use to be good also Josue the server instead of giving me my correct change he gave me back what my total was and pocketed the remaining money I spoke with a manager as well and he could not do anything because I didn’t notice til I got home what my change was.
Food: 1
Service: 1
Good, normal
Atmosphere: 4
Food: 4
Service: 2
I ordered take out wings (24) with 2 pk of small carrots/celery with Ranch dressing dip. Chicken was over cooked ; dry & hard. The marrow in the bone were dried out which tells me these wings were frozen for a long time; not freshly processed or butchered! Not my kind of food quality. My " Lesson Learned" make your wings @ home! I am 76 years old & I know food!
Food: 1
Service: 3
The waiter was good as well as the wings. Checking on if I needed anything regularly
Atmosphere: 5
Food: 5
Service: 5
Had a small thing I needed help with and Mike was genuinely helpful and extremely professional throughout the whole thing.
Service: 5
Still trying to figure out why I was charged gratuity for a table of 4?!
Atmosphere: 3
Food: 5
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Food portion sizes too small..I would never EVER pay a cent to Buffalo wild wings. I'll only get their food for free via points.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
My Buffalo Wild Wings account was hacked and the thief redeemed all my points for a 20 pc wings at this location in Sugar Land, TX while I live in Missouri. I tried calling the manager of this store and he would not do anything to stop the thief from picking up the food!
Atmosphere: 1
Food: 1
Service: 1
My chicken and fries was great but my strawberries lemonade they water that down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Honestly I’m disgusted with this establishment. All the servers, and cooks that work the night shift are incompetent, lazy workers who are entitled and feel as if they need an “hour to clean up” and not take orders. If you close at 2 am, why are you mad I am there at 1 am? Who runs this place? A bunch of lazy dumb workers.
Atmosphere: 1
Food: 1
Service: 1
Nice experience. Good flavors, market value prices and plenty of TV's. Absolutely recommended for the area ??
Atmosphere: 3
Food: 4
Service: 3
Bartender was extremely rude when I asked for assistance to change out a cracked glass that leaked on our table. Nothing wrong with our server, who was very sweet. She was busy, and with her being new, I didn't want to inurrupt her.