Freebirds World Burrito

15285 Southwest Fwy, Sugar Land
(281) 565-8740

Recent Reviews

christi sajee

I loved this burrito. It's huge and worth the price

Atmosphere: 5

Food: 5

Service: 4

Lawrence Tam

My steak bowl was alright. The steak were chopped too small to really notice if it was good steak. Didn’t have as much meat as the brisket bowl our boys had.The brisket bowl was loaded up. Not sure if that is normal but my teenage boys loved them.Good amount of brisket, rice, and corn to hit the spot.Got in and out in under 10 for take out for late lunch.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Corn Salsa, Burrito Bowl

Tommy

Online ordering was shut off well before dinner time. It was the only location that did that.Very unfortunate as I was in the middle of orchestrating a beautiful and intricate order that I was excited to try out as I haven't had this in a long time and was looking forward to trying it again, but in bowl form.Missed out on Burrito Day discounts because of this.

Service: 1

Queen K

Harrold and the rest of the crew were great. They were patient and demonstrated great customer service. The food nice.Vegetarian options: You can have a bowl, burrito, taco, or nachos with veggie options.Parking: Open parking lotKid-friendliness: Decent kid's meal options...either a taco or quesadilla and comes with chips and a drink.Wheelchair accessibility: Wheel chair ramp nearby

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Corn Salsa, Queso, Burrito, Freebirds Chicken Burrito, Chips, Chips and Queso, Burrito Bowl

Dr J

This location was cool. We brought our children in for a quick bite to eat, which they enjoyed. Big thanks to Mr. Harold, who helped us. He was kind and friendly, he took tune to explain the menu to us and made us feel welcome. The kids loved the way he made their taco. We will definitely visit this location again next time we are in the area because of this.Vegetarian options: We were able to make veggie tacos with no meat for the kids who were vegetarian.Dietary restrictions: VegetarianKid-friendliness: Yes

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chips, Vegan, Chips and Queso, Burrito Bowl

Elizabeth Medina

I ordered takeout and got home; it was purely empty I got Cauliflower rice and it seems like they sprinkled it in there, their portions lack portions period.

Atmosphere: 1

Food: 1

Service: 1

Taylor Fauss

Great food and kind

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Juan Ibarra

Excellent, better than chi…..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito, Burrito Bowl

DATBOY THEO

Pricey for bowl and

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burrito Bowl

MagorMissab

let me add that the food and staff are always fantastic, i never get sick from this place and there's better selections here. the Customer support for the app or from the company is trash. I loved the app for all the rewards, and had a hard time accessing it due to loosing an old email it was under. I finally got a response from someone higher up saying they fixed the issue and just do a password reset with the app saying my current email was on file. I went to this location Sunday to find out those higher up straight up WIPED MY ACCOUNT. Been going there since 2018 maybe earlier and couldn't believe they wiped all my points and everything. Staff unfortunately couldn't help but were very polite about it. Higher ups have not returned any emails and phone calls and all my points and birthday rewards are GONE. Beware for any customer support beyond the friendly staff at the store they will not care and delete your information without consent. Before any bot adds I've been emailing the right people and they've not gotten back to me since the 8th of this month with some person named Mike Lee saying the merged my account but wiped any trace of me ever having an account. Am not setting a foot into any location every again.EDIT: Figured they contact me after leaving this review and blowing up my phone. They've been incredibly unhelpful and they are not listening to me. I would not rely on any good service form the higher ups they don't care, which is a shame because the staff at this location are so awesome and take care of you. Higher ups are trash.

Atmosphere: 5

Food: 5

Service: 1

Adrienne M. Hunter

Let me start off by saying, I eat Mexican food daily, and I mean daily, so I know my food. I have not had the best experience over the last few places I have eaten that are similar to this, however, this one stands out. Not because of the food per say but because of the customer service.Yesterday was my first time here at the recommendation of a friend and I had not idea what to order. Because I am use to paying extra for anything extra, that is what I expected.Big G: Good evening maam, what can I get you.Me: The bowl and do you have corn tortillas?Big G: Yes maam.Me: How much do you charge per torilla?Big G: Nothing maam, we dont charge for extras, this is not Chipotle!Needless to say, I died laughing. Not only did he not make a big deal of me asking for a little more rice, or corn tortillas, he was friendly and respectful.Harold, who rung up my order was great too. I love spicy sauces, so he combined two sauces for me to try since it was my first time.Now the food isn't spectacular as it is regular pick-your-bowl food but it was good. However, the customer service and attitude made my bowl taste even better. Whoever hired them, good choice. It is now my new spot. It was clean, friendly and I will be back!Parden the picture, I ate before I could take the pic! The only thing I would sub is the spring mix. I will try lettuce next time.

Atmosphere: 5

Food: 3

Service: 5

first name “SpaceTime” last name

I love the options of food ingredients. 3 guys who work there have always been great to me. The place is a little bit dirty almost every time we go there... But it could be that it is almost night time and they are busy?I know they have options for vegetarians... But do they know how much sodium is on plant based protein? Plus the added ingredients and condiments... Jeez, enough to increase your blood pressure.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Devetra Mahogany Woods

Staff was very nice. 5 Stars

Titus Chattman

Freebirds is always great very friendly staff. I stop at this location occasionally. It's always the same, very friendly people and always give suggestions on what to try.

Atmosphere: 5

Food: 5

Service: 5

Zeek Garcia

It's a quiet place but the staff was awesome ??, I will disclose this much their Monster Burrito ? are better than any other place.Parking: There's a lot of parking it's on a shopping area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Queso, Freebirds Steak Burrito, Queso, Guacamole, Greek Salad, Chips, Bean and Cheese Burrito, Chips and Creamy Jalapeno, Cheese Dip, Burrito Bowl, Cilantro, Ranch Hand Steak Burrito Bowl

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