Super small with like four tables that are always taken up by medical staff in the area, not a location you go to sit, it’s a mobile order and drive thru focused store. Takes minimum 20 minutes for anything. The 1 star is for the staff who are so passive aggressive every time we go. We are nice, say thank you and have a great day, wait patiently, but are always met with attitude and disrespect. We witnessed multiple other customers experience the same. It’s really unfortunate and hope they can become better, nicer humans
Aleshia Sadler
Had a great experience on our Starbies date. Friendly staff, clean atmosphere, and an all around good time.
Atmosphere: 5
Food: 5
Service: 5
Manuel Aguilar
Horrible waiting time. Prioritize cars than online orders. Made me wait more than 30 mins.
Service: 1
Jennette Peace
Great Food And Staff It's Just A Long Wait To Get Your
Great breakfast sandwich,I love the sandwich,If I could I would buy one every
Atmosphere: 5
Food: 5
Service: 5
J Koon Realtor
They have coffee, and that's what I needed. The employees were very nice.
Atmosphere: 3
Food: 3
Service: 5
Audrey E
Another location that used to have a nice community feel but after the remodel, it's lost most of its charm...seldom a place to sit & enjoy your purchases. Tables are occupied by folks working on projects...today 2 tables were used by 1 person with a loom, another table by an artist beginning a drawing, another table by the manager & 2 staff members. We sat outside & ate fast so our food didn't get cold. Now, had my chair hit by the door of the truck driver who just parked... limited sitting inside & outside, oh well...?
Atmosphere: 1
Food: 5
Service: 5
Belinda N
My Uber Eats driver was given the wrong coffee to be delivered. I can’t get it exchanged because I can’t leave my job… very upset*Thank you for the generic response from the owner and the link that doesn’t work11/24/23-tried giving this location another chance. Once again, received the wrong drink order.
Michelle Alika
it’s so good! The person who served me and my family (I forgot the name) got our orders spot on! I recommend you come here!
Atmosphere: 5
Food: 5
Service: 5
Kelley Wheeler
I love my Starbucks, but this location NEVER gets my order right.
This is not my normal Starbucks, but I stopped here frequently over the course of a week while a family member was in hospital nearby. I didn't get her name, but one of the workers in the evening was so kind and even recognized me when I went inside for a pickup order instead of through the drive thru as usual. With the stress I was dealing with at the time, it meant so much to have that personal interaction. This is now my go to location when I'm in Sugar Land because of her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda
Ray Mousavi
The Starbucks in sugar land is the best Starbucks I've ever been
Atmosphere: 5
Food: 5
Service: 5
Markie Cello
As a resident of this community, it is most unfortunate that the people at the Starbucks at this location has changed. Some of the nicest people and bright energy was the reason why I would visit this establishment.The most RBF face Rebecca takes her orders and doesn’t care at all, I always ask for easy ice and it’s always full of ice. At first I didn’t complain but this is now the 10th time and I have to unfortunately make a complaint.The man remaking my drink is nice so this saves it from zero stars.
Atmosphere: 2
Food: 2
Service: 1
Chau Tran
It's a Starbucks. I come here a few times a week in the AM. Order is always right and staff is pretty nice. Drive thru is quick. No complaints.
Atmosphere: 4
Food: 4
Service: 5
Mary Wash
on Sept 5 got a brown sugar expresso had a cup full of ice.return on Sept 6 oder again told them when i received my oder on the 5 cup full of ice not a apology at all . sept 6 oder had no taste of brown sugar are expresso. very disappointed.
Super small with like four tables that are always taken up by medical staff in the area, not a location you go to sit, it’s a mobile order and drive thru focused store. Takes minimum 20 minutes for anything. The 1 star is for the staff who are so passive aggressive every time we go. We are nice, say thank you and have a great day, wait patiently, but are always met with attitude and disrespect. We witnessed multiple other customers experience the same. It’s really unfortunate and hope they can become better, nicer humans
Had a great experience on our Starbies date. Friendly staff, clean atmosphere, and an all around good time.
Atmosphere: 5
Food: 5
Service: 5
Horrible waiting time. Prioritize cars than online orders. Made me wait more than 30 mins.
Service: 1
Great Food And Staff It's Just A Long Wait To Get Your
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich, Iced Caramel Macchiato, Sausage Cheddar & Egg Sandwich, Caramel Brulée Latte
Great breakfast sandwich,I love the sandwich,If I could I would buy one every
Atmosphere: 5
Food: 5
Service: 5
They have coffee, and that's what I needed. The employees were very nice.
Atmosphere: 3
Food: 3
Service: 5
Another location that used to have a nice community feel but after the remodel, it's lost most of its charm...seldom a place to sit & enjoy your purchases. Tables are occupied by folks working on projects...today 2 tables were used by 1 person with a loom, another table by an artist beginning a drawing, another table by the manager & 2 staff members. We sat outside & ate fast so our food didn't get cold. Now, had my chair hit by the door of the truck driver who just parked... limited sitting inside & outside, oh well...?
Atmosphere: 1
Food: 5
Service: 5
My Uber Eats driver was given the wrong coffee to be delivered. I can’t get it exchanged because I can’t leave my job… very upset*Thank you for the generic response from the owner and the link that doesn’t work11/24/23-tried giving this location another chance. Once again, received the wrong drink order.
it’s so good! The person who served me and my family (I forgot the name) got our orders spot on! I recommend you come here!
Atmosphere: 5
Food: 5
Service: 5
I love my Starbucks, but this location NEVER gets my order right.
Restaurantji Recommends
This is not my normal Starbucks, but I stopped here frequently over the course of a week while a family member was in hospital nearby. I didn't get her name, but one of the workers in the evening was so kind and even recognized me when I went inside for a pickup order instead of through the drive thru as usual. With the stress I was dealing with at the time, it meant so much to have that personal interaction. This is now my go to location when I'm in Sugar Land because of her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda
The Starbucks in sugar land is the best Starbucks I've ever been
Atmosphere: 5
Food: 5
Service: 5
As a resident of this community, it is most unfortunate that the people at the Starbucks at this location has changed. Some of the nicest people and bright energy was the reason why I would visit this establishment.The most RBF face Rebecca takes her orders and doesn’t care at all, I always ask for easy ice and it’s always full of ice. At first I didn’t complain but this is now the 10th time and I have to unfortunately make a complaint.The man remaking my drink is nice so this saves it from zero stars.
Atmosphere: 2
Food: 2
Service: 1
It's a Starbucks. I come here a few times a week in the AM. Order is always right and staff is pretty nice. Drive thru is quick. No complaints.
Atmosphere: 4
Food: 4
Service: 5
on Sept 5 got a brown sugar expresso had a cup full of ice.return on Sept 6 oder again told them when i received my oder on the 5 cup full of ice not a apology at all . sept 6 oder had no taste of brown sugar are expresso. very disappointed.
Atmosphere: 1
Service: 1