Love this Starbucks coffee store , the cashier was nice and she’s always been very polite.Coffee is always
Atmosphere: 5
Food: 5
Service: 5
Sally Kirk
Gross coffee. Always burnt. Happy to support other local coffee houses in the area.
Food: 1
_nis_cheeks
These people need to be trained properly, this morning the person taking drive thru orders displayed a very unfriendly and unhelpful attitude. He was very persistent on they had nothing I wanted although it was clearly displayed on the screen. When I asked for hot he said it don’t come in cappuccino form which is fine but atleast say but it comes in lattes… I hope management addresses this.
Service: 1
Tajwar Zaidi
Works have no clue how to follow directions that are clearly written on the cup. They get my order wrong most of the time. Please hire better people.
Service: 1
Elijah N Polk
Best service. Good speed good quality. Employees are super nice would 100% recommend
Abram S.
Very slooooow service ; only Starbucks that takes up to 20 to 25 minutes to prepare and serve a drink. Need to purge this crew and replace with much better workers.
Ramiz Prasla
No one at the counter, went on Sunday Oct 2nd at 5:50pm.
Tou Lao
Good service. Bad quality control. Coffee tasted worse than hot water; looked like tea; even though she brewed it twice. The machine must be malfunctioning and needed to be serviced.
neishia SDD
10/10 always makes my drinks exactly how I order them. Always friendly here!
Kela B
I've never received such horrible customer service at a Starbucks ever. I frequent Starbucks 3 to 4 times a week, but never this location. When I arrived the barista Isabel was making another customer's order, I stood at the counter 5 minutes waiting, she never acknowledged me with "be with you in a moment or anything". Once she took my order, she was immediately not pleasant, like she didn't want to serve me. I ordered a Vinti Strawberry Refresher (which I order several times a week). When I got my order it looked weird and tasted like water. I pointed it out to her and she said that she made it with water because I didn't say lemonade. Everytime, I've ever ordered this drink, I've been asked did I want it with lemonade, but she did not ask. On the billboard in the store it only says refresher Lemonade and it being a Kroger location, I assumed that's all they offered since she didn't asked and that's what was up on the board. She tells me that I should've asked for Lemonade and proceeded to walk away. When I asked her to make one with Lemonade because I wasn't aware that I had to ask because I've never asked before, she got an bigger attitude and stated that was fine but I would have to pay the difference because she charged me for the water refresher and I didn't ask for lemonade. I then asked for a refund, not because I had an issue paying a $0.70 difference but because she started out rude and became more unpleasant. She then smirked and said "well I can't give refunds, you need to go to customer service". I'm not sure if she was having a bad day or what. But what I do know is that I was the only black lady in that establishment and she seemed pleasant to the customer before me. She was the only person working or I would have spoken to a manager then and there.
Food items display with so much MOLD! Went to Starbucks as my usual morning coffee. Was about to order something along with my coffee and as I looked at the food display, I saw so much molds on them. Wonder who's the manager there? Don't they check the place? It's a small little coffee shop inside Kroger. Not a big restaurant where things can be overlooked. It's just cut my appetite...
Melissa Trizzel
I love this place. Ms Kim is always the best barista. I have tried so many places around but no one is just like her. Thanks so much!
Vincent Chen
I like to go here for a cup of coffee in the afternoon
abo omar
Show on google close at 9 pm and after driving 15 minutes came and its close
Love this Starbucks coffee store , the cashier was nice and she’s always been very polite.Coffee is always
Atmosphere: 5
Food: 5
Service: 5
Gross coffee. Always burnt. Happy to support other local coffee houses in the area.
Food: 1
These people need to be trained properly, this morning the person taking drive thru orders displayed a very unfriendly and unhelpful attitude. He was very persistent on they had nothing I wanted although it was clearly displayed on the screen. When I asked for hot he said it don’t come in cappuccino form which is fine but atleast say but it comes in lattes… I hope management addresses this.
Service: 1
Works have no clue how to follow directions that are clearly written on the cup. They get my order wrong most of the time. Please hire better people.
Service: 1
Best service. Good speed good quality. Employees are super nice would 100% recommend
Very slooooow service ; only Starbucks that takes up to 20 to 25 minutes to prepare and serve a drink. Need to purge this crew and replace with much better workers.
No one at the counter, went on Sunday Oct 2nd at 5:50pm.
Good service. Bad quality control. Coffee tasted worse than hot water; looked like tea; even though she brewed it twice. The machine must be malfunctioning and needed to be serviced.
10/10 always makes my drinks exactly how I order them. Always friendly here!
I've never received such horrible customer service at a Starbucks ever. I frequent Starbucks 3 to 4 times a week, but never this location. When I arrived the barista Isabel was making another customer's order, I stood at the counter 5 minutes waiting, she never acknowledged me with "be with you in a moment or anything". Once she took my order, she was immediately not pleasant, like she didn't want to serve me. I ordered a Vinti Strawberry Refresher (which I order several times a week). When I got my order it looked weird and tasted like water. I pointed it out to her and she said that she made it with water because I didn't say lemonade. Everytime, I've ever ordered this drink, I've been asked did I want it with lemonade, but she did not ask. On the billboard in the store it only says refresher Lemonade and it being a Kroger location, I assumed that's all they offered since she didn't asked and that's what was up on the board. She tells me that I should've asked for Lemonade and proceeded to walk away. When I asked her to make one with Lemonade because I wasn't aware that I had to ask because I've never asked before, she got an bigger attitude and stated that was fine but I would have to pay the difference because she charged me for the water refresher and I didn't ask for lemonade. I then asked for a refund, not because I had an issue paying a $0.70 difference but because she started out rude and became more unpleasant. She then smirked and said "well I can't give refunds, you need to go to customer service". I'm not sure if she was having a bad day or what. But what I do know is that I was the only black lady in that establishment and she seemed pleasant to the customer before me. She was the only person working or I would have spoken to a manager then and there.
Restaurantji Recommends
Food items display with so much MOLD! Went to Starbucks as my usual morning coffee. Was about to order something along with my coffee and as I looked at the food display, I saw so much molds on them. Wonder who's the manager there? Don't they check the place? It's a small little coffee shop inside Kroger. Not a big restaurant where things can be overlooked. It's just cut my appetite...
I love this place. Ms Kim is always the best barista. I have tried so many places around but no one is just like her. Thanks so much!
I like to go here for a cup of coffee in the afternoon
Show on google close at 9 pm and after driving 15 minutes came and its close
it is like every starbucks which is very good