Excited to try the recent BLT. Got home, took a bite... They forgot the T... come on!!!
Atmosphere: 1
Food: 1
Service: 1
linda spradlin
People should be allowed to leave negative Stars. Ordered at 6:15 p.m. walked out the door it was 7:20. Ordered several items my total came out to almost $60. Of which we had two Rubens neither one of them had any sauerkraut on them and don't know what kind of cheese that is but it's disgusting and like Wax and no it's not white thinking it might be cheddar. Beef and cheddars had no cheddar on it. Ordered several regular fries got curly fries instead and the one medium regular crinkle cut fry they gave me was a half empty box. Both shakes were completely melted by the time my order finally came out all of the fries were old and cold honestly I don't think any of the food was right. Three separate times I had to give them back bags of food that was someone else's.
Atmosphere: 1
Food: 1
Service: 1
Dawn Bartoszek
When we entered the restaurant, there was only one other person there, that had just received his food.There were 3 employees that we could see from the register, but not one of them spoke to us. After about 5 minutes, and employee came from behind the counter carrying straws, walked past us, not saying a word, filled the straws at the soda station and walked past us again, without a word. We waited another 5 minutes for someone to come take our order. The woman that took our order was not friendly, did not ask what we would like to order, nor did she apologize for our wait.Needless to say, the entire establishment should have customer service training.I understand being busy, but they were not at all. At least acknowledge the customer, and say you will be with them shortly.
Chaplain James White
I love their fish!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Albert Padron
Awesome service , yet understaffed, but the employee handle like a Champion ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
TheGoatley1
Arbys used to be better. There was nothing functionally wrong with our sandwiches. Either my tastes have changed, or Arbys used to be better. Whataburger still tastes great, but the only good thing about this visit was the fries. I still like those curly fries.
Atmosphere: 3
Food: 2
Service: 2
Brandon Rasco
I don't know if y'all know this, but we can tell when you don't wash your tea containers. Go get a sweet at Whataburger, or McDonald's, or Taco Bell; and compare it to yours.Do better.......
Food: 5
Service: 1
Justin Whitman
The service here is ridiculous! I’ve been waiting by the front door for 20
Was waiting for 5 mins while everyone else got there food
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Roast Beef
Ashley Marie
Went through drive through last night and received the wrong order. Manager Chris was very kind and corrected the mistake for me the next day. He is a great face for the company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Natalie F
We tried to order, the lady walked up. Soon as my husband started to give his order she started walking away. He then asked as she came back are you ready? She made the comment I'm waiting on you. He ordered and had a coupon so he asked if she needed the coupon cut out? He asked correct? Cut it out? Correct? She got mad and walked away yelling at someone else to take his order. The rudeness of the lady was not necessary. We walked out! We will not come back! If I could give a 0 star I would. This was not the first time an employee acted this way.
Atmosphere: 1
Service: 1
Adam Magie
Price at the store was not the same as the app, the food was not good, more sauce on the sandwich than meat.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Curly Fries
Catherine Anderson
Our online order was perfect and delicious. The lobby was closed due to a robbery but the staff was friendly and had good attitudes. Thank
Food: 5
Service: 5
Recommended dishes: French Dip, Roast Beef, Sandwich
Best Arby's we have been to in awhile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Excited to try the recent BLT. Got home, took a bite... They forgot the T... come on!!!
Atmosphere: 1
Food: 1
Service: 1
People should be allowed to leave negative Stars. Ordered at 6:15 p.m. walked out the door it was 7:20. Ordered several items my total came out to almost $60. Of which we had two Rubens neither one of them had any sauerkraut on them and don't know what kind of cheese that is but it's disgusting and like Wax and no it's not white thinking it might be cheddar. Beef and cheddars had no cheddar on it. Ordered several regular fries got curly fries instead and the one medium regular crinkle cut fry they gave me was a half empty box. Both shakes were completely melted by the time my order finally came out all of the fries were old and cold honestly I don't think any of the food was right. Three separate times I had to give them back bags of food that was someone else's.
Atmosphere: 1
Food: 1
Service: 1
When we entered the restaurant, there was only one other person there, that had just received his food.There were 3 employees that we could see from the register, but not one of them spoke to us. After about 5 minutes, and employee came from behind the counter carrying straws, walked past us, not saying a word, filled the straws at the soda station and walked past us again, without a word. We waited another 5 minutes for someone to come take our order. The woman that took our order was not friendly, did not ask what we would like to order, nor did she apologize for our wait.Needless to say, the entire establishment should have customer service training.I understand being busy, but they were not at all. At least acknowledge the customer, and say you will be with them shortly.
I love their fish!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Awesome service , yet understaffed, but the employee handle like a Champion ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Arbys used to be better. There was nothing functionally wrong with our sandwiches. Either my tastes have changed, or Arbys used to be better. Whataburger still tastes great, but the only good thing about this visit was the fries. I still like those curly fries.
Atmosphere: 3
Food: 2
Service: 2
I don't know if y'all know this, but we can tell when you don't wash your tea containers. Go get a sweet at Whataburger, or McDonald's, or Taco Bell; and compare it to yours.Do better.......
Food: 5
Service: 1
The service here is ridiculous! I’ve been waiting by the front door for 20
Atmosphere: 2
Food: 2
Service: 1
Nice place to eat inside and quick service during
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was waiting for 5 mins while everyone else got there food
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Roast Beef
Went through drive through last night and received the wrong order. Manager Chris was very kind and corrected the mistake for me the next day. He is a great face for the company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
We tried to order, the lady walked up. Soon as my husband started to give his order she started walking away. He then asked as she came back are you ready? She made the comment I'm waiting on you. He ordered and had a coupon so he asked if she needed the coupon cut out? He asked correct? Cut it out? Correct? She got mad and walked away yelling at someone else to take his order. The rudeness of the lady was not necessary. We walked out! We will not come back! If I could give a 0 star I would. This was not the first time an employee acted this way.
Atmosphere: 1
Service: 1
Price at the store was not the same as the app, the food was not good, more sauce on the sandwich than meat.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Curly Fries
Our online order was perfect and delicious. The lobby was closed due to a robbery but the staff was friendly and had good attitudes. Thank
Food: 5
Service: 5
Recommended dishes: French Dip, Roast Beef, Sandwich